Wingstop
862 E Hillside Dr, Broken Arrow
(918) 994-4626
Recent Reviews
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Do NOT order from here if you do pickup/delivery!!
The last two times we’ve ordered delivery, our orders have been missing items. Obviously we call the store and ask for a manager to which we were told both times “there is no manager” There’s no manager? Who is running your shift and why is there not a manager present ? Then we ended up finally getting a hold of a manager who told us they would refund the order, and when we never received a refund we called back and the GENERAL MANAGER told us the refund was denied. When we said we wanted our full refund and this was ridiculous, we were told they couldn’t do that even though we were told they could. After arguing a bit the GM finally agrees to send our refund like promised, and cursed us out and told us he would give us our full refund but did not want our business and hung up.
Atmosphere: 1
Food: 5
Service: 1
You never know if they will be accepting orders. Not consistent in service.
Atmosphere: 1
Food: 1
Service: 1
I see the cooks touching their face, lifting their pants, touching their phones, while making the food, I'm not the person who complains about everything, but I'm not eating there, I'm not complaining about them not using gloves, but that they did all those things and still touched the food without washing their hands
Atmosphere: 4
Food: 5
Service: 3
Love bone in wings the best blue cheese
Wheelchair accessibility: Yes
Atmosphere: 4
Food: 4
Service: 4
For the price of food these days, Wing Stop can not be forgetting to complete my whole entire order before they hand me my togo bag. Every SINGLE time it’s guaranteed they’re going to forget at least 1/2 my order
Food: 4
Service: 1
I really enjoy Wingstop wings, but tonight as I’m waiting for my online order one of the employees and his friend are standing near the register playing around. Somehow they flick their water bottles cap at me. I say, “The cap hit me.” They just laugh it off. No sorry. The friend leaves and the employee picks up the cap. I know it’s just a cap. I just don’t understand why the cap hitting me was funny. ? On top of all of my order was wrong!
Atmosphere: 1
Food: 3
Service: 1
Recommended dishes: Chicken Wings
The service here was extremely disappointing. The employees were disrespectful and unwelcoming to customers. A female cashier didn’t even greet us and snapped at the waiting line, saying, “It’s going to be an hour wait.” This led us and five other groups behind us to leave and find somewhere else to eat. I’m not sure what’s happened to customer service these days, but this experience was far from acceptable.
Atmosphere: 1
Food: 1
Service: 1
Been here like 3 or 4 times these past few weeks alone!
Staff is all super friendly and Charlie the Assistant Manager is so sweet.
Atmosphere: 5
Food: 5
Service: 5
Wing Stop is much more affordable than BWW. Great tasting food, friendly staff. The lobby feels like a fast food atmosphere to pick up and go but great food for a nice price!
Atmosphere: 4
Food: 5
Service: 5
Excellent wings; staff of friendly but usually very busy.
Atmosphere: 3
Food: 5
Service: 4
Restaurantji Recommends
I loved the food, this goat employee was amazing, and the only downside like the usual is no trash cans, and bad bathroom conditions.
Atmosphere: 3
Food: 4
Service: 5
It’s not what it used to be. Overall food quality is just not decent. I’ll have to go to the other locations
Food: 1
Service: 1
I ordered wingstop and picked it up about an hour before close and everything was delicious and fresh!
Atmosphere: 5
Food: 5
Service: 5
I ordered a 25 piece wing meal deal and got home to realize they didn't put any ranch in the bag. I'd kinda hard to eat wings with no dip.
Atmosphere: 1
Food: 1
Service: 1
I love the food here. Some of the employees are great, but the ones that don’t have any concept of having pride in your work are gonna bring you down.
Atmosphere: 3
Food: 5
Service: 2
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