Food was good. But I ordered a pep. Pizza got a cheese did not notice tell I got home. No menu to see what you may want. Walked in and 2 employees where so loud I think they where arguing. I guess I will use a different location next time
Atmosphere: 1
Food: 5
Service: 4
Wesley Hardy
Online order. Hadn’t had papa John’s in a long time. Didn’t even bother to check the reviews before ordering Went inside to pick up. Place was kinda a mess. Music blaring. Guess they don’t have many going inside to pickup their order. Seen two people. One setting on her butt playing on her phone and had no idea I even walked in. Guy making the pizzas had to put down the dough in his hands to ask my name and hand me my pizza. Pizza was correct and hot in the box.
Atmosphere: 2
Food: 5
Service: 1
Javier Ruiz
Great service, friendly staff!
Food: 5
Service: 5
Sherri Martinez
Great customer service and great food. Seems to always be one person working but he's always done a great job for us!
Atmosphere: 4
Food: 5
Service: 5
Karly Lawrence
Great pizza perfect portions and friendly helpful staff!
Mac Shine
Their soups are hearty and perfect for cooler days.
Doug Bynum
Great taste and outstanding service
Atmosphere: 3
Food: 5
Service: 5
Lisa Cosby
I can’t leave a review about the food because I never received my delivery. Order at 9:02 pm. 90 minutes later the app said delivered but still no food. Called the store and the guy that answered said the delivery driver gave my order to my daughter in the front yard. I don’t have a daughter that lives at home. So that was either a lie or she gave my food away. When I said I was disappointed and wanted a refund the guy told me to call the GM tomorrow and hung up on me. Then won’t answer the phone when I call back. I will be going to the store tomorrow to get my money back. I’d go tonight, but I’m so mad, they’d probably end up calling the police on me. This is the worst customer service I’ve ever received.
Service: 1
Clinton Coger
There was only one counter guy went to the drive-thru the drive-thrus only for pickup, no menu on the inside. You had to go online and look at the menu you wanted. I wasn't happy, The only reason I rated any three star was the service
Service: 3
James Porter
29th street in del city is one of the best papa Johnson the city
The food was incredible!!!! The delivery was absolutely perfectly on time and the driver was super friendly.
Food: 5
Service: 5
Iyesha Froman
Ordered a pizza around 7 pm 6/17/25. The manager is very rude and unreasonable and unprofessional. Hangs up on customers and expects customer's to take less than what they paid for. I know you can call up your GM if you're unsure how to do something. This guy is literally insane. This place honestly needs to be shut down if this is who's running the place. Crazy. You guys just hire anyone I guess.
Atmosphere: 1
Food: 1
Service: 1
Scott Garroutte
Worst Pizza ever.
Atmosphere: 1
Food: 1
Service: 1
R
Ordered a few pies, they came in a timely manner and tasted great. Their management contacted me to let me know of an issue with a missing ingredient for the pizza that wouldn’t be made as we ordered but they offered us a great alternative and were all very kind and generous, including the drivers.
Atmosphere: 5
Food: 5
Service: 5
R J
My daughter order this pizza said it would be ready in 10-15 min, upon arrival it wasn’t ready, first was told 5 min after about 30 min wait, I was told it’s coming and apologize for the wait and when I got the 2 boxes of pizza it wasn’t hot like it just came out the oven. I stay close by and had to warm it up. Supreme pizza was very dry did not taste like Papa John’s quality at all. Called the store and spoke to manager (I guess)!name Jose all he did was deny everything that I stated how the pizza couldn’t have been just cold when it had just came out the oven and I don’t know why you would’ve had to warm it up as if I would call back and completely lie and he could never explain why I had to wait so long for the order at the window actually put me on hold without even telling me and then got back on the phone Verifying my name like he remembered the order and I asked him. Why did you place me on hold without letting me know? He says “I did let you know “it was a waste of time. He did not want to rectify anything and then when I asked to speak to his supervisor, he said I can call back in the morning and I said well, what’s the supervisors name Once again I hear the on hold music, smdh very unprofessional and ride, I will never order from this place again.
Food was good. But I ordered a pep. Pizza got a cheese did not notice tell I got home. No menu to see what you may want. Walked in and 2 employees where so loud I think they where arguing. I guess I will use a different location next time
Atmosphere: 1
Food: 5
Service: 4
Online order. Hadn’t had papa John’s in a long time. Didn’t even bother to check the reviews before ordering Went inside to pick up. Place was kinda a mess. Music blaring. Guess they don’t have many going inside to pickup their order. Seen two people. One setting on her butt playing on her phone and had no idea I even walked in. Guy making the pizzas had to put down the dough in his hands to ask my name and hand me my pizza. Pizza was correct and hot in the box.
Atmosphere: 2
Food: 5
Service: 1
Great service, friendly staff!
Food: 5
Service: 5
Great customer service and great food. Seems to always be one person working but he's always done a great job for us!
Atmosphere: 4
Food: 5
Service: 5
Great pizza perfect portions and friendly helpful staff!
Their soups are hearty and perfect for cooler days.
Great taste and outstanding service
Atmosphere: 3
Food: 5
Service: 5
I can’t leave a review about the food because I never received my delivery. Order at 9:02 pm. 90 minutes later the app said delivered but still no food. Called the store and the guy that answered said the delivery driver gave my order to my daughter in the front yard. I don’t have a daughter that lives at home. So that was either a lie or she gave my food away. When I said I was disappointed and wanted a refund the guy told me to call the GM tomorrow and hung up on me. Then won’t answer the phone when I call back. I will be going to the store tomorrow to get my money back. I’d go tonight, but I’m so mad, they’d probably end up calling the police on me. This is the worst customer service I’ve ever received.
Service: 1
There was only one counter guy went to the drive-thru the drive-thrus only for pickup, no menu on the inside. You had to go online and look at the menu you wanted. I wasn't happy, The only reason I rated any three star was the service
Service: 3
29th street in del city is one of the best papa Johnson the city
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hawaiian Chicken Barbecue Chicken Pizza
Restaurantji Recommends
The food was incredible!!!! The delivery was absolutely perfectly on time and the driver was super friendly.
Food: 5
Service: 5
Ordered a pizza around 7 pm 6/17/25. The manager is very rude and unreasonable and unprofessional. Hangs up on customers and expects customer's to take less than what they paid for. I know you can call up your GM if you're unsure how to do something. This guy is literally insane. This place honestly needs to be shut down if this is who's running the place. Crazy. You guys just hire anyone I guess.
Atmosphere: 1
Food: 1
Service: 1
Worst Pizza ever.
Atmosphere: 1
Food: 1
Service: 1
Ordered a few pies, they came in a timely manner and tasted great.
Their management contacted me to let me know of an issue with a missing ingredient for the pizza that wouldn’t be made as we ordered but they offered us a great alternative and were all very kind and generous, including the drivers.
Atmosphere: 5
Food: 5
Service: 5
My daughter order this pizza said it would be ready in 10-15 min, upon arrival it wasn’t ready, first was told 5 min after about 30 min wait, I was told it’s coming and apologize for the wait and when I got the 2 boxes of pizza it wasn’t hot like it just came out the oven. I stay close by and had to warm it up. Supreme pizza was very dry did not taste like Papa John’s quality at all. Called the store and spoke to manager (I guess)!name Jose all he did was deny everything that I stated how the pizza couldn’t have been just cold when it had just came out the oven and I don’t know why you would’ve had to warm it up as if I would call back and completely lie and he could never explain why I had to wait so long for the order at the window actually put me on hold without even telling me and then got back on the phone Verifying my name like he remembered the order and I asked him. Why did you place me on hold without letting me know? He says “I did let you know “it was a waste of time. He did not want to rectify anything and then when I asked to speak to his supervisor, he said I can call back in the morning and I said well, what’s the supervisors name Once again I hear the on hold music, smdh very unprofessional and ride, I will never order from this place again.
Atmosphere: 1
Food: 1
Service: 1
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