Disappointed in just about all of it. Waitress was terrible and not attentive or even helpful. Food was cold when it came out. The place wasn't busy at all so that wasnt the problem. By the time we were done the meal for 6 people it was $177. She charged 20% gratuity probably because she knew she was terrible but we didn't see that on the menu. We waited 15 minutes to get her attention to be able to ask for our check so we could leave.
Atmosphere: 3
Food: 1
Service: 1
Cassie Smith
If I could give this place 0 out of 5 stars, I would. We came to the casino for a fun night with friends to celebrate an engagement. While the evening started off great, our experience at Gilley’s completely ruined it. One of our friends, who is Asian, was singled out and accused of having a fake ID despite being well over 25. Meanwhile, the rest of us (all white and younger than her) were served drinks without issue. Even after her ID was verified and scanned as valid, there was no apology or acknowledgment from the manager or staff.The racial profiling was blatant, offensive, and completely unacceptable. To make matters worse, the service was awful. Our server was inattentive and the food was barely edible. The meat was as tough as overcooked rubber and the rest of the meal was not much better. What should have been a fun and celebratory night turned into a frustrating and disheartening experience. I would not recommend this place to anyone, especially if you care about being treated with basic respect.
kj quig
My husband and I were there for the weekend for turnpike troubadours. Friday we went had a great time band was awesome. The bartender was attentive. However I left the restaurant to use the bathroom (as I didn’t know one was in the restaurant) and upon going back in I was bombarded on getting ID. She followed me to the bar to check my id as I had already been in the restaurant for over an hour. Needless to say I am 50! Not 21 anymore but a little overkill following me to my seat? Saturday night after the concert we headed back to hear the band and we were met with rudeness and unprofessionalism. My husband has a paper real ID from Oklahoma. The manager insisted we have our old ID and would not let us in. I was told to “Take it up with the DMV then?!?!!!?” Huh?
LOVELY CUSTOMER SERVICE FROM MANAGEMENT!
We were very disappointed as this took our good times down a notch but I did find it funny though as we were on the floor walking by they were taking people out in handcuffs and the crowd was small! Let those people in but don’t let the bald grey haired couple in cause they have a paper Real ID ! Makes sense!! I honestly felt the manager wasn’t listening to me even if I was upset she should have been calm and handled the situation especially being in her upper management “I wear a coat” position! And I was gonna by a shirt!! Sadly disappointed
Atmosphere: 3
Food: 3
Service: 2
Jeff Keith
We had a great dinner at Gilley’s. The food was great, the service was awesome, and the live band was very entertaining.
Atmosphere: 5
Food: 5
Service: 5
Emily Hays
Why doesn’t a “honky tonk” have any live COUNTRY music?
Atmosphere: 1
Tyler B
Service is horrible.
Diane Tener
This place is ridiculous, extremely rude manager and staff. We will never step foot in this joke of a place again.
Atmosphere: 1
Food: 1
Service: 1
charmaine enriquez
Don’t go to this place without your ID even if you are 55 they will turn you away it’s ridiculous.
Atmosphere: 1
Food: 1
Service: 1
Richard Green
My server omg she was absolutely phenomenal she was prompt with my order gave me service with a smile I had chicken fried steak and chicken wings along with banana pudding for dessert yes this was my first time eating in this fine country establishment if y’all are trucker’s I would highly recommend and encourage y’all to visit Choctaw casino and go straight to Gilley’s
Unbelievably good food, rib eye cooked to perfect medium rare. Great service!
Stefanie \u0026 Joel Williams
May 9 th 4pm ..dark long hair bar tender refused to wait on us . She wasn't in the mood to work.. told us to get lost. She sat there with her friend and scrolled on her phone. Won't be back ..we are good customers
Dillon Foley
Good food, quick service, great atmosphere!
laura bourdeau
Great place
ACN Nail
Service was terrible. When the waitress finally came to our table, we ordered two waters and 1 alcoholic drink. The drink was given and no waters. We had to go into the casino and get waters ourselves. The meat platter and sides came out surprisingly quick. And were average tasting. Later that night I was sick to my stomach as well as the next morning. We won’t be going back.
Food and service were excellent.
Atmosphere: 5
Food: 5
Service: 5
Disappointed in just about all of it. Waitress was terrible and not attentive or even helpful. Food was cold when it came out. The place wasn't busy at all so that wasnt the problem. By the time we were done the meal for 6 people it was $177. She charged 20% gratuity probably because she knew she was terrible but we didn't see that on the menu. We waited 15 minutes to get her attention to be able to ask for our check so we could leave.
Atmosphere: 3
Food: 1
Service: 1
If I could give this place 0 out of 5 stars, I would.
We came to the casino for a fun night with friends to celebrate an engagement. While the evening started off great, our experience at Gilley’s completely ruined it.
One of our friends, who is Asian, was singled out and accused of having a fake ID despite being well over 25. Meanwhile, the rest of us (all white and younger than her) were served drinks without issue. Even after her ID was verified and scanned as valid, there was no apology or acknowledgment from the manager or staff.The racial profiling was blatant, offensive, and completely unacceptable.
To make matters worse, the service was awful. Our server was inattentive and the food was barely edible. The meat was as tough as overcooked rubber and the rest of the meal was not much better.
What should have been a fun and celebratory night turned into a frustrating and disheartening experience. I would not recommend this place to anyone, especially if you care about being treated with basic respect.
My husband and I were there for the weekend for turnpike troubadours. Friday we went had a great time band was awesome. The bartender was attentive. However I left the restaurant to use the bathroom (as I didn’t know one was in the restaurant) and upon going back in I was bombarded on getting ID. She followed me to the bar to check my id as I had already been in the restaurant for over an hour. Needless to say I am 50! Not 21 anymore but a little overkill following me to my seat? Saturday night after the concert we headed back to hear the band and we were met with rudeness and unprofessionalism. My husband has a paper real ID from Oklahoma. The manager insisted we have our old ID and would not let us in. I was told to “Take it up with the DMV then?!?!!!?” Huh?
LOVELY CUSTOMER SERVICE FROM MANAGEMENT!
We were very disappointed as this took our good times down a notch but I did find it funny though as we were on the floor walking by they were taking people out in handcuffs and the crowd was small! Let those people in but don’t let the bald grey haired couple in cause they have a paper Real ID ! Makes sense!! I honestly felt the manager wasn’t listening to me even if I was upset she should have been calm and handled the situation especially being in her upper management “I wear a coat” position! And I was gonna by a shirt!! Sadly disappointed
Atmosphere: 3
Food: 3
Service: 2
We had a great dinner at Gilley’s. The food was great, the service was awesome, and the live band was very entertaining.
Atmosphere: 5
Food: 5
Service: 5
Why doesn’t a “honky tonk” have any live COUNTRY music?
Atmosphere: 1
Service is horrible.
This place is ridiculous, extremely rude manager and staff. We will never step foot in this joke of a place again.
Atmosphere: 1
Food: 1
Service: 1
Don’t go to this place without your ID even if you are 55 they will turn you away it’s ridiculous.
Atmosphere: 1
Food: 1
Service: 1
My server omg she was absolutely phenomenal she was prompt with my order gave me service with a smile I had chicken fried steak and chicken wings along with banana pudding for dessert yes this was my first time eating in this fine country establishment if y’all are trucker’s I would highly recommend and encourage y’all to visit Choctaw casino and go straight to Gilley’s
Restaurantji Recommends
Unbelievably good food, rib eye cooked to perfect medium rare.
Great service!
May 9 th 4pm ..dark long hair bar tender refused to wait on us . She wasn't in the mood to work.. told us to get lost. She sat there with her friend and scrolled on her phone. Won't be back ..we are good customers
Good food, quick service, great atmosphere!
Great place
Service was terrible. When the waitress finally came to our table, we ordered two waters and 1 alcoholic drink. The drink was given and no waters. We had to go into the casino and get waters ourselves. The meat platter and sides came out surprisingly quick. And were average tasting. Later that night I was sick to my stomach as well as the next morning. We won’t be going back.
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