“I stopped by this Jimmy John’s yesterday with an unusual request. I asked if they could prepare a deconstructed sub so I could assemble it at home and enjoy it fresh. After a little initial hesitation from one of the employees in the slicing area, the cashier understood what I was trying to do. A very kind young woman with a beard then carefully wrapped each component of my Vito sandwich into three separate packages. I genuinely appreciated the care she put into honoring my request.“
“Hello, I am visiting from out of town. I had placed an order online. I hadn't ordered from you all in years. I had worried I messed up the address or my order had been misplaced. The customer service provided was top notch. The store reassured me and let me know the driver should be there soon. Even after the delivery, the checked with me to ensure I received it. They never made me feel like I was bothering them, although I was anxious about my order. Thank you for your awesome service.“