30 minutes for 1 corn dog and small order of mozzarella sticks..cars around me pulled up, got their order and left within that timeframe.
Atmosphere: 1
Food: 1
Service: 1
Jerry
Ordered double meat smashburger with bacon cheese no sauce add mustard. One hamburger no chesse mustard pickle only. 2 med tots 2 med drinks. 1 med onion ring. When I got home smash burger missing bacon. One of the patties was smashed the other small reg pattie. Ketchup intead of mustard. Hamburger had onions no pickles and no mustard. Tots and onion rings not fresh. With that being said, this is on going at this location. I read several similar complaints but seem to fall on deaf ears. No changes. No one cares about customer service. When I returned back with order I was told should check offer before I leave! Your trained personnel are responsible for reading orders and assemble per customer request. Not to mentioned this simple order cost over $30.00 with horrible quality and service. Live free Eat Sonic!
Atmosphere: 3
Food: 2
Service: 3
Travis Lane
Always a good deal at happy hour 2-4.
Atmosphere: 4
Food: 4
Service: 5
Amy Grover
If you order don’t order on the app! At least on the night shift. They messed up my order twice!! The night crew does not have their stuff together!! Horrible just horrible experience! I thought the app was for convenience! Not at this location!
Atmosphere: 1
Food: 1
Service: 1
Cody Stewart
My go to stop as it's close by. The carhops are always amazing but they do occasionally get our order wrong even if it's just a few drinks. They are almost always accommodating when fixing issues though.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Burger
Mikel Hogg
Slowest service since they sold. Waited 6 minutes to place an order.
Atmosphere: 2
Service: 1
Dorian Yeager
Actually gave me this disgusting ruined burned corn dog.
We come in several times a week and order a shake. They are advertised as having a cherry, but for some reason we never get a cherry. I have started ordering online and they have only given me the requested cherry 1 in 4 times so far. Why are the cherries advertised but never provided??? False advertising
Called the number on other review responses… they said I would get a call back. Didn’t happen, but I did start getting a cherry. Welp, that was short lived, past two nights, no cherry. Sheesh.
I’ve came to not only location but almost every location in Edmond. Now I don’t order food but every single time I go the drinks have absolutely zero carbonation. I live in Texas and visit here frequently and the drink in Texas never miss. They are always spot on and extremely carbonated. It must just be the locations here.
Atmosphere: 1
Food: 1
Service: 1
Nik Jimenez
This has to be the worst sonic in the country! The drinks are always flat and they always forget stuff in my order. I’m done coming here!!
Atmosphere: 1
Food: 1
Service: 1
Kisha
Just left here and we’re missing several items from our order. When calling to let someone know, the young lady was very rude and hung up. $28 down the drain.
Atmosphere: 4
Food: 1
Service: 1
India Washington -Charles
The All-American Coney tasted horrible and made me sick. The meat was small, poor taste, and hard. It looked nothing like what it suppose to or what I ate at the other sonic locations.
Atmosphere: 1
Food: 1
Service: 2
K.S
Just left here and we’re missing several items from our order. When calling to let someone know, the young lady was very rude and hung up. $28 down the drain.
30 minutes for 1 corn dog and small order of mozzarella sticks..cars around me pulled up, got their order and left within that timeframe.
Atmosphere: 1
Food: 1
Service: 1
Ordered double meat smashburger with bacon cheese no sauce add mustard. One hamburger no chesse mustard pickle only. 2 med tots 2 med drinks. 1 med onion ring.
When I got home smash burger missing bacon. One of the patties was smashed the other small reg pattie. Ketchup intead of mustard. Hamburger had onions no pickles and no mustard. Tots and onion rings not fresh.
With that being said, this is on going at this location. I read several similar complaints but seem to fall on deaf ears. No changes. No one cares about customer service. When I returned back with order I was told should check offer before I leave! Your trained personnel are responsible for reading orders and assemble per customer request. Not to mentioned this simple order cost over $30.00 with horrible quality and service.
Live free Eat Sonic!
Atmosphere: 3
Food: 2
Service: 3
Always a good deal at happy hour 2-4.
Atmosphere: 4
Food: 4
Service: 5
If you order don’t order on the app! At least on the night shift. They messed up my order twice!! The night crew does not have their stuff together!! Horrible just horrible experience! I thought the app was for convenience! Not at this location!
Atmosphere: 1
Food: 1
Service: 1
My go to stop as it's close by. The carhops are always amazing but they do occasionally get our order wrong even if it's just a few drinks. They are almost always accommodating when fixing issues though.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Burger
Slowest service since they sold. Waited 6 minutes to place an order.
Atmosphere: 2
Service: 1
Actually gave me this disgusting ruined burned corn dog.
Atmosphere: 2
Food: 1
Service: 1
These guys work hard in this heat!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Tots, Burger, Tater Tots
Good service. Easy location. Food was yummy!!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Frozen Strawberry Lemonade, Corn Dog, Tots, Burger
We come in several times a week and order a shake. They are advertised as having a cherry, but for some reason we never get a cherry. I have started ordering online and they have only given me the requested cherry 1 in 4 times so far. Why are the cherries advertised but never provided??? False advertising
Called the number on other review responses… they said I would get a call back. Didn’t happen, but I did start getting a cherry. Welp, that was short lived, past two nights, no cherry. Sheesh.
Atmosphere: 4
Food: 3
Service: 4
Restaurantji Recommends
I’ve came to not only location but almost every location in Edmond. Now I don’t order food but every single time I go the drinks have absolutely zero carbonation. I live in Texas and visit here frequently and the drink in Texas never miss. They are always spot on and extremely carbonated. It must just be the locations here.
Atmosphere: 1
Food: 1
Service: 1
This has to be the worst sonic in the country! The drinks are always flat and they always forget stuff in my order. I’m done coming here!!
Atmosphere: 1
Food: 1
Service: 1
Just left here and we’re missing several items from our order. When calling to let someone know, the young lady was very rude and hung up. $28 down the drain.
Atmosphere: 4
Food: 1
Service: 1
The All-American Coney tasted horrible and made me sick. The meat was small, poor taste, and hard. It looked nothing like what it suppose to or what I ate at the other sonic locations.
Atmosphere: 1
Food: 1
Service: 2
Just left here and we’re missing several items from our order. When calling to let someone know, the young lady was very rude and hung up. $28 down the drain.
Atmosphere: 4
Food: 1
Service: 1
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