McDonald's
1509 E Jackson St, Hugo
(580) 326-0002
Recent Reviews
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The evening shifts never get the order wrong for me, it's always right. Day shift is hit or miss. They try.
Atmosphere: 5
Food: 4
Service: 5
Food was good service was great it's just McDonald's big breakfast doesn't come with a drink. You have to buy it separate
Great..big taste in a small town...
Atmosphere: 5
Food: 5
Service: 5
The food's great service was great in the atmosphere is awesome and friendly there's moments
Atmosphere: 5
Food: 5
Service: 5
Incredibly rude, ridiculously slow service, can't ever get an order right, no idea how this place stays open
Atmosphere: 1
Food: 2
Service: 1
I love to eat at McDonald's I love the service there and the people are awesome I'm proud of all of them they work really hard they deserved as well keep up the great work keep working as a team
Atmosphere: 5
Food: 5
Service: 5
I ask for no salt on my burger and ask for no salt on my fries. Now, the burger, I'm not sure but I know I got salt on my fries. Yes u Can you ask? Did they salt them? No, they just didn't clean the scooper, nor did they clean the tray? Thank God I'm not allergic to salt because if I had been allergic to salt and I ate my fries. I'd be going to the hospital right now, thanks to McDonald's. And the the disrespectful little 😒 kid. Inside says I'm being disrespectful when I point this out & he also made sure that I knew that they don't have to do that..Service nowadays is nothing like. It used to be back in my day. These kids nowadays have no respect. No honor in pride in the work that they put in to their job... This little wet behind the ear kids. Gonna get a lawsuit. Put on mcdonald's one day because of them.... But then again, maybe McDonald's. They're so rich, they don't care.
About their customers well being & health... They just let these young kids do as they please...
Atmosphere: 1
Food: 2
Service: 1
I’m not one to write a bad review due to knowing things happen and I’ve worked in the food industry however I’ve been to this McDonald quite a few times including hopes it would get better.
Today I found a hair on my burger, I had ordered in the drive through so I didn’t see it until I had already gotten back to work 🤢.
Other times I would sit in the drive through for way longer than necessary and if my order would have been correct any of those times I can handle waiting a little bit but everytime I go I’m always missing something whether that be fries or McGriddles or even a Drink will be missing. It’s very frustrating and I do hope that it gets better but I will most likely not be returning to that McDonald.
Food: 1
Service: 1
Sat at the drive thru for over 5 mins waiting for someone to take my order and no one acknowledged my presence. It was like no one was even at work. Even though we see 2 employees through the lobby window. We even backed up and set the drive thru alarm off again to try to get someones attention.
Atmosphere: 1
Food: 1
Service: 1
Great service in the drive thru. Very quick, staff was very friendly
Food: 5
Service: 5
Restaurantji Recommends
This is the WORST McDonald's I've ever been to or had.. so many at work but food COLD.. Messed up, Qtr pounder Patti was destroyed and only got 70 percent of it anyway. Fries freezin, Waited in line 25 minutes literally while my order wasn't even prepared when I got there ORDERED MOBILE APP.. You don't have to trust reviews but YOU AINT GETTIN NO QUALITY OR GOOD FOOD FROM HERE!!!
Atmosphere: 1
Food: 1
Service: 1
They always got my drink wrong.
Atmosphere: 4
Food: 4
Service: 3
Night shift is awful 😖 food do not be fresh at all
A NASTY EMPLOYEE WALKED OUT THE RESTROOM WITHOUT WASHING HIS HANDS WILL NOT BE RETURNING 🤬🤬🤬 anyways y'all stay blessed 😝
If you don't have the capacity to run a small McDonalds in a small town you might as well close it down. Waiting at the cash register for 20 minutes to be served, you need more staff, since the one you have is not enough if they are joking around in the kitchen. Also, do you really not have soda?, only tea and Powerade?, how funny haha
Atmosphere: 1
Food: 2
Service: 1
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