McDonald's

1509 E Jackson St, Hugo
(580) 326-0002

Recent Reviews

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LUIS MARTÌNEZ

If you don't have the capacity to run a small McDonalds in a small town you might as well close it down. Waiting at the cash register for 20 minutes to be served, you need more staff, since the one you have is not enough if they are joking around in the kitchen. Also, do you really not have soda?, only tea and Powerade?, how funny haha

Atmosphere: 1

Food: 2

Service: 1

Kelsey Diaz

Lately every time I go to order they never have any of the food that I want so I leave empty handed. It's understandable for The Limited items but not having chicken nuggets or able to make a frap...

Atmosphere: 2

Food: 3

Service: 1

Krystle Harris

They never do my order right, I always ask for no salt on my fries. And it's always got tons of salt. Horrible service and the manager is always rude and hateful.

Atmosphere: 1

Food: 1

Service: 1

David Young

I waited 20 min to pay for food from Kiosk yet no one approached to talk or asked anything they just kept working the drive thru
And that food isn't anything special

Atmosphere: 1

Food: 2

Service: 1

Glynn Pesicka

Busy but fast
All employees had smile.

Atmosphere: 5

Food: 5

Service: 5

Debbi Emerson

Like a lot of reviews say, this place is dirty. One example is at 2:30 pm there was a table still covered in opened butter and pancake syrup packets. Fries were good but the buns on our fish sandwiches were dry. Maybe it's more of a management issue than the workers based on my visit. Locas must know to only drive thru! I was only visiting family.

Atmosphere: 2

Food: 2

Service: 3

Cyriah Wilson

Went there tonight at 7:30 and the guy taking my order had such a bad attitude that progressively got worse as he was taking my order so bad that I had to leave before he finish taking it. Worst experience ever!!!

Morgan Ellisor

Forgot some of my food but they were nice about it.

Atmosphere: 4

Food: 4

Service: 3

Tara Phillips

The store is absolutely filthy. Behind the counter and out front. The condiment pkgs were stuck together and sticky. Got our order wrong. The food was fresh, but they definitely needed to work in the disorder they had going on inside.

Atmosphere: 5

Food: 5

Service: 5

Lisa Fuller

I ordered a sausage egg mcmuffin no cheese. Get to work and low and behold there is cheese. It doesn't happen often. Plus I did not get my receipt. It did show on the marquee no cheese.

Dietary restrictions: No dairy makes me sick

Recommended dishes: Mcmuffin

Kyle Meyers

HORRIBLE. Avoid this place at all cost. Extremely slow, if or when you finally get your food, items are missing.
They never get the order correct, food is smashed to bits and is not eatable.

Atmosphere: 1

Food: 1

Service: 1

Kendra Ingram

I always have to double check my order because I'm usually always missing something. At times the staff are a little rude, I know they're busy but no need for rudeness to customers. Just my opinion. I always find myself going back through because they are pretty quick with their service. Just double check your order before leaving!

Atmosphere: 4

Food: 4

Service: 3

Jennifer Songer

Avoid this place! If you go thru the drive thru no one answers or says anything or if you go they just look at you and don’t say anything. They just ignore you while they talking and on their phone

Atmosphere: 1

Food: 1

Service: 1

Kathy Hess

Food was good but for McDonald's it's getting way to pricey

Wheelchair accessibility: It only has 2 handicap parking but plenty of other parking

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: French Fries, Deluxe Crispy Chicken Sandwich, Chicken Mcnuggets, Quarter Pounder Hamburger

Buck Hickman

It was just an average McDs I got my usual 2 spicy mcCrisp large fry and a fruit punch

Parking: Plenty of room for parking never too busy

Atmosphere: 4

Food: 4

Service: 4

Recommended dishes: French Fries, Spicy Crispy Chicken Sandwich

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