Why does Hugo not honor any of the coupons that online has. Always say 'only at participating locations' 😒
Atmosphere: 3
Food: 3
Service: 1
Sarah Goodnight
This place is amazing! Good service and nice atmosphere!
Atmosphere: 5
Food: 5
Service: 5
Alexandria Vaughn
The people were nice and helpful
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Breadsticks, Boneless Wings, Supreme Pizza, Personal Pan Pizza, Cheese Sticks, Oven-Baked Cheesy Alfredo Pasta, Dr Pepper
jennifer darst
Why do they over cook it specifically at this location? No one wants crispy cheese! I thought maybe it was a fluke the last time I ordered it but this seems to just be a consistent problem. Nobody wants to pay $60 for pizza and it’s so crispy and overcooked. I want the cheese to not be rock hard.
Atmosphere: 4
Food: 1
Service: 4
Zaylee Wesberry
I went in to pick my order up as went up to get my order when it was finished I asked for ranch and a girl work said that my order came with ranch so I said okay but also why does it matter if my order comes with a ranch I’m I not allowed to get more? Just bc my order comes with it already anyways I didn’t say anything and I went on just to come home and have no ranch with my order and it was something so simple. Don’t tell me my order comes with ranch when I ask for it just for me to not have ranch with my order.
Food: 3
Service: 1
Mister Carlos
The pizzas were nice and hot. The mature woman who was at the register gave great customer service!
Atmosphere: 5
Food: 5
Service: 5
Jerry Corcorran
Foods good
Xander Jones
Nothing against the kid running the register but it is absolute bs that I have to give them my phone number just place a order and wait there for it. No I don't want yall sending me text messages about deals or other promotional crap. I just want a pizza no point in it
Atmosphere: 1
Service: 1
Cynthia Trahan
So I just placed an order for two of the special personal pizzas that were two dollars apiece and when I got my order, me and my husband were told that we had to leave because we’re not allowed to eat them inside because they’re takeout only since when is that ok
Was there on a Tuesday afternoon, the manager was on point, got our order just the way we wanted. fast, very good at multi tasking.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Breadsticks, Supreme Pizza
Freya Laylee
They talked about my name when I was walking in .. the people are very rude there
Atmosphere: 1
Food: 1
Service: 1
Charles Shirron
25 dollars for a large pepperoni and mushroom pizza, barely any mushrooms on the pizza.I just got the app. And for about 15 dollars I could have gotten 2 med. Pepperoni and mushrooms. They don't tell you about any specials when we ordered.
Atmosphere: 3
Food: 2
Service: 5
Kimmie Robinson
I ordered pizza to go after a long day. $60 for 3 pizzas. Wow, kinda pricey so it must be delicious right? Nope! Crust was just like frozen digorno pizza. I will definitely not go back. If I wanted cardboard frozen pizza I would have went to Walmart. Do not recommend.
Atmosphere: 1
Food: 1
Service: 4
Tanner Cole
Food is good and boy like going for the Air hockey table
Why does Hugo not honor any of the coupons that online has. Always say 'only at participating locations' 😒
Atmosphere: 3
Food: 3
Service: 1
This place is amazing! Good service and nice atmosphere!
Atmosphere: 5
Food: 5
Service: 5
The people were nice and helpful
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Breadsticks, Boneless Wings, Supreme Pizza, Personal Pan Pizza, Cheese Sticks, Oven-Baked Cheesy Alfredo Pasta, Dr Pepper
Why do they over cook it specifically at this location? No one wants crispy cheese! I thought maybe it was a fluke the last time I ordered it but this seems to just be a consistent problem. Nobody wants to pay $60 for pizza and it’s so crispy and overcooked. I want the cheese to not be rock hard.
Atmosphere: 4
Food: 1
Service: 4
I went in to pick my order up as went up to get my order when it was finished I asked for ranch and a girl work said that my order came with ranch so I said okay but also why does it matter if my order comes with a ranch I’m I not allowed to get more? Just bc my order comes with it already anyways I didn’t say anything and I went on just to come home and have no ranch with my order and it was something so simple. Don’t tell me my order comes with ranch when I ask for it just for me to not have ranch with my order.
Food: 3
Service: 1
The pizzas were nice and hot. The mature woman who was at the register gave great customer service!
Atmosphere: 5
Food: 5
Service: 5
Foods good
Nothing against the kid running the register but it is absolute bs that I have to give them my phone number just place a order and wait there for it. No I don't want yall sending me text messages about deals or other promotional crap. I just want a pizza no point in it
Atmosphere: 1
Service: 1
So I just placed an order for two of the special personal pizzas that were two dollars apiece and when I got my order, me and my husband were told that we had to leave because we’re not allowed to eat them inside because they’re takeout only since when is that ok
Atmosphere: 1
Food: 1
Service: 1
All around a decent experience
Atmosphere: 4
Food: 4
Service: 4
Restaurantji Recommends
Was there on a Tuesday afternoon, the manager was on point, got our order just the way we wanted. fast, very good at multi tasking.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Breadsticks, Supreme Pizza
They talked about my name when I was walking in .. the people are very rude there
Atmosphere: 1
Food: 1
Service: 1
25 dollars for a large pepperoni and mushroom pizza, barely any mushrooms on the pizza.I just got the app. And for about 15 dollars I could have gotten 2 med. Pepperoni and mushrooms. They don't tell you about any specials when we ordered.
Atmosphere: 3
Food: 2
Service: 5
I ordered pizza to go after a long day. $60 for 3 pizzas. Wow, kinda pricey so it must be delicious right? Nope! Crust was just like frozen digorno pizza. I will definitely not go back. If I wanted cardboard frozen pizza I would have went to Walmart. Do not recommend.
Atmosphere: 1
Food: 1
Service: 4
Food is good and boy like going for the Air hockey table
Kid-friendliness: Has air hockey table for kids
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Breadsticks, Breaded Boneless Wings
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