I've been to this McDonald's during the day a few times. For the most part, staff is super friendly. There has been a couple of times that my order was wrong, but the person taking the order was new. No big deal. It happens. I went late for the first time. Around midnight. It wasn't busy. Two cars in the drive-thru ahead of me. Seemed like a long wait. I wasn't really watching the time, but it just seemed like we had been sitting there a long time. We finally get outlr order taken. The man taking our order is struggling to get our order right. He finally gets pretty close and I tell him that's it. We get to the window to pay and he says 'you're good.' I'm confused. What do you mean? I still need to pay. He's like oh, okay and takes my card. Get to the other window and female manager asks me what's on my order. I start to tell her and before I can get it out, she slams the window and walks off. She comes back obviously angry and shoves a bag of food in my face and then aggressively gives me the drinks. She was glaring mad. There's rude and then there's this. This was beyond rude. I work in long hours in the food industry. I work short-staffed and I understand stress. Never would I treat a guest like that. She does not need to be in management. Man taking orders needs training.
Eden Elise
Horrid service. Never fail to get my order wrong. Prepare to be disappointed.
Luke Hudson
sat in the drive through watched 5 other people get there orders taken and all 5 showed up after me never got my order taken after 10 minutes
Janet S
I don't know what happened the last 3 months but the drive thru is so much faster. It was so bad I stopped going. I will keep going since the new changes.
Atmosphere: 4
Food: 5
Service: 5
Chuck McCormick Jr
1. The ice cream machine is never working, not a surprise. 2. Some of the staff are rude and hang their head out of the drive thru to hit their vape. Very gross. 3. Food never comes out the way you order it. I said no salt on the fries and I got no sauce on my big Mac... smh
Atmosphere: 1
Food: 1
Service: 1
William Trout
Poor customer service the manager going to tell me the grill is down so I can’t get a burger it’s not even breakfast time yet need to do better if they don’t want to do the job they should get another one
Service: 1
Extreme Rainbow Bar 3
Food is okay but most of the time they do order wrong also there service is bad we ordered a cheese burger and they said the burger is not ready and to wait in spot #1 and they took 20 minutes to give us the burger
Atmosphere: 4
Food: 4
Service: 2
Salvador Ramirez
It is Hit or Miss whether the McDonald's app will actually work. So when you get here you might have your order canceled as you try to check in and when you go into the store they just make you wait in line and make you wait for them to make the food again even though I order ahead to not wait. The workers didn't seem to care and they just waved me through to get to the next person
Atmosphere: 1
Food: 1
Service: 1
matthew bouzianis
this is a ChatGPT written review stating Chick-fil-A is better
I recently visited McDonald's, and I honestly don’t understand why people still choose it over Chick-fil-A. The service was subpar, with the staff seeming uninterested and the wait longer than expected for fast food. The food was disappointing—my fries were soggy and lacked flavor, and the burger was bland and not nearly as fresh as I’d hoped. It’s clear that McDonald's doesn’t prioritize quality ingredients or customer experience the way Chick-fil-A does. At Chick-fil-A, the food is always hot, fresh, and flavorful, and the customer service is unmatched. The crispy chicken sandwiches, waffle fries, and milkshakes are far superior to anything McDonald’s has to offer. If you want a truly satisfying meal, skip McDonald's and head to Chick-fil-A—you won’t regret it. McDonald’s needs to step up its game if it wants to compete.
Atmosphere: 1
Food: 1
Service: 1
Cooper Spradlin
I waited 35 mins and got the wrong order I get it was a long line but it’s a simple sausage McMuffin and I got and all this other stuff on it!!!
6:30 am. Ordered sausage egg cheese McMuffin. Cold. Muffin not toasted cheese not melted. Two hash browns. Cold You weren’t busy. Why didn’t you cook food properly? Trying to get people sick?
Food: 1
ross feezor
I ordered a 6 piece chicken nugget happy meal, with a small coke. And a medium chocolate sha. Needless to say the shake machine was not working and when we received our food, we had 5 chicken nuggets and a Dr. Pepper
Axolotl Strange
grabbed and go, hot fries and delicious burgers, good prices for once lol
Atmosphere: 3
Food: 5
Service: 4
Recommended dishes: World Famous Fries, Double Cheeseburger
Dan
I stopped in for some fries yesterday. About 4:30 p.m. 11.21.24. It was total chaos. The workers behind the counter were literally bumping into each other. I walked up to the counter. Took about 2 minutes to get waited on. I asked a short young man for some hot fries. After taking my order, he walked over toward the drive-thru and stood there for at least 5 minutes with his hands in his coat pocket. Two racks of fries we're up and ready to be poured. After standing there for over 5 minutes someone noticed me waiting. No one working the fry station. How the mighty has fallen. I noticed all these details because once upon a time I was a McDonald's manager. Many years ago. Quality has fallen greatly. Not one older person in the restaurant. Disorganized. Now I remember why I don't usually go to McDonald's. My fries, warm but not freshly cooked. Labor cost would be very high at this restaurant. I would rather pay someone $2 more per person and have the right amount of people, and the right people.
Atmosphere: 2
Food: 2
Service: 1
Amanda Worthy
Friendly staff the food was fresh
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: French Fries, Mcchicken, McDonald's Big Mac
I've been to this McDonald's during the day a few times. For the most part, staff is super friendly. There has been a couple of times that my order was wrong, but the person taking the order was new. No big deal. It happens. I went late for the first time. Around midnight. It wasn't busy. Two cars in the drive-thru ahead of me. Seemed like a long wait. I wasn't really watching the time, but it just seemed like we had been sitting there a long time. We finally get outlr order taken. The man taking our order is struggling to get our order right. He finally gets pretty close and I tell him that's it. We get to the window to pay and he says 'you're good.' I'm confused. What do you mean? I still need to pay. He's like oh, okay and takes my card. Get to the other window and female manager asks me what's on my order. I start to tell her and before I can get it out, she slams the window and walks off. She comes back obviously angry and shoves a bag of food in my face and then aggressively gives me the drinks. She was glaring mad. There's rude and then there's this. This was beyond rude. I work in long hours in the food industry. I work short-staffed and I understand stress. Never would I treat a guest like that. She does not need to be in management. Man taking orders needs training.
Horrid service. Never fail to get my order wrong. Prepare to be disappointed.
sat in the drive through watched 5 other people get there orders taken and all 5 showed up after me never got my order taken after 10 minutes
I don't know what happened the last 3 months but the drive thru is so much faster. It was so bad I stopped going. I will keep going since the new changes.
Atmosphere: 4
Food: 5
Service: 5
1. The ice cream machine is never working, not a surprise.
2. Some of the staff are rude and hang their head out of the drive thru to hit their vape. Very gross.
3. Food never comes out the way you order it. I said no salt on the fries and I got no sauce on my big Mac... smh
Atmosphere: 1
Food: 1
Service: 1
Poor customer service the manager going to tell me the grill is down so I can’t get a burger it’s not even breakfast time yet need to do better if they don’t want to do the job they should get another one
Service: 1
Food is okay but most of the time they do order wrong also there service is bad we ordered a cheese burger and they said the burger is not ready and to wait in spot #1 and they took 20 minutes to give us the burger
Atmosphere: 4
Food: 4
Service: 2
It is Hit or Miss whether the McDonald's app will actually work. So when you get here you might have your order canceled as you try to check in and when you go into the store they just make you wait in line and make you wait for them to make the food again even though I order ahead to not wait.
The workers didn't seem to care and they just waved me through to get to the next person
Atmosphere: 1
Food: 1
Service: 1
this is a ChatGPT written review stating Chick-fil-A is better
I recently visited McDonald's, and I honestly don’t understand why people still choose it over Chick-fil-A. The service was subpar, with the staff seeming uninterested and the wait longer than expected for fast food. The food was disappointing—my fries were soggy and lacked flavor, and the burger was bland and not nearly as fresh as I’d hoped. It’s clear that McDonald's doesn’t prioritize quality ingredients or customer experience the way Chick-fil-A does. At Chick-fil-A, the food is always hot, fresh, and flavorful, and the customer service is unmatched. The crispy chicken sandwiches, waffle fries, and milkshakes are far superior to anything McDonald’s has to offer. If you want a truly satisfying meal, skip McDonald's and head to Chick-fil-A—you won’t regret it. McDonald’s needs to step up its game if it wants to compete.
Atmosphere: 1
Food: 1
Service: 1
I waited 35 mins and got the wrong order I get it was a long line but it’s a simple sausage McMuffin and I got and all this other stuff on it!!!
Restaurantji Recommends
6:30 am. Ordered sausage egg cheese McMuffin. Cold. Muffin not toasted cheese not melted. Two hash browns. Cold
You weren’t busy. Why didn’t you cook food properly? Trying to get people sick?
Food: 1
I ordered a 6 piece chicken nugget happy meal, with a small coke. And a medium chocolate sha. Needless to say the shake machine was not working and when we received our food, we had 5 chicken nuggets and a Dr. Pepper
grabbed and go, hot fries and delicious burgers, good prices for once lol
Atmosphere: 3
Food: 5
Service: 4
Recommended dishes: World Famous Fries, Double Cheeseburger
I stopped in for some fries yesterday. About 4:30 p.m. 11.21.24. It was total chaos. The workers behind the counter were literally bumping into each other. I walked up to the counter. Took about 2 minutes to get waited on. I asked a short young man for some hot fries. After taking my order, he walked over toward the drive-thru and stood there for at least 5 minutes with his hands in his coat pocket. Two racks of fries we're up and ready to be poured. After standing there for over 5 minutes someone noticed me waiting. No one working the fry station. How the mighty has fallen. I noticed all these details because once upon a time I was a McDonald's manager. Many years ago. Quality has fallen greatly. Not one older person in the restaurant. Disorganized. Now I remember why I don't usually go to McDonald's. My fries, warm but not freshly cooked. Labor cost would be very high at this restaurant. I would rather pay someone $2 more per person and have the right amount of people, and the right people.
Atmosphere: 2
Food: 2
Service: 1
Friendly staff the food was fresh
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: French Fries, Mcchicken, McDonald's Big Mac
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