Great customer service at the drive thru!!! Thank you!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Golden Chick, Rolls
Denisha A
Golden chick is so ridiculous they won’t even give you the proper condiments for your meal don’t go there they’re gonna charge you $.10 per extra pack I have got a half a dozen of rolls and they only gave me two packs of honey and said that it’s gonna be $.10 for an extra pack after I have a half dozen of rolls they won’t give you packets for your meat either so don’t support them I’m definitely not going back and I have spent a lot of money with these people……. Food is not good, now the 23rd location is hands down the best in Okc.
Atmosphere: 5
Food: 1
Service: 3
Matt Rittenhouse
They're catfish No meat dried out. Thumbs down.
Atmosphere: 2
Food: 2
Service: 2
Raj
My family and I have been eating here at least 1x a week for about a year now . The past few times , we haven't been receiving all of our food and our last visit the chicken wasn't even cooked. I left a bad review after this last visit and received a very generic response from management . I responded to management online . This morning I received a call from someone claiming to be the General Manager . This guy was super rude and basically called me a liar and tried to talk over me the entire time I was talking . He then handed the phone off to someone who obviously does his job better than him and they offered me a free meal . I didn't want any free food from this location after so many bad experiences so I declined . I have never felt so disrespected by someone before , I will not be going back to Golden Chick!! I hope they find a replacement for this rude GM they have up there . I will be reaching out to the BBB!
Food: 2
Service: 3
Wanda Beasley
Customer service. They always act like they're tired. When they come up to the cash register they always look mad. Also they need to wear gloves when preparing the food.
Atmosphere: 5
Food: 5
Service: 1
Recommended dishes: Golden Chick, Wings, Rolls
damar ford
Definitely don't waste your time eating at this location and I just think this location should be closed down permanently
Atmosphere: 2
Food: 1
Service: 1
Recommended dishes: Catfish
David Ramsey
My order was incorrect. I ordered all white meat and received a up-charge for doing so. When I got home and opened my order what I received was a piece of chicken that looked like a back. The employees aren’t necessarily rude but they aren’t overly friendly. While it wasn’t an awful experience it definitely fell below expectations.
Mom loves this place..I like the dinner rolls.lol..
Atmosphere: 3
Food: 4
Service: 3
Katrena Jones
The customer service at this location is beyond dissatisfaction. My order was made wrong, I called immediately to report this issue and asked for a supervisor. I was told it was near end of shift someone would get back to me the following day. I waited and waited and no one called back. After 2 1/2 days I called back to follow up and was given the run around. There was absolutely no acknowledgement that they made a mistake, unapologetic, and infact told me I should have did more?! Apparently you can't make a normal complaint here. They are looking for unethical behaviors to be heard. That's not me but I do want to warn others in case they are treated poorly as well. Oklahoma City and Bethany locations offer a much more friendly experience. If you can, it's worth making the drive for a more pleasant experience.
Atmosphere: 2
Food: 2
Service: 1
Clara kum
Best liver and gizzards !!! Goes great with gravy and crispy okra. We need this in Seattle.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Golden Chick, Rolls, Fried Okra
Ryan Surritte
This used to be a great place to get chicken. When we order we almost always spend 60 dollars for the family. The last 2 time I've been the chicken has been cold, and we've missed part of our order. When you have to waste gas going back they act like they don't care. Avoid this location at all costs.
Amber Grijalva
Wow. No wings available at 6pm Sunday night Golden Chick turns away a $46.00 due to lack of product. Not only is the road construction in front of the building deterring customers from purchasing those delicious spicy wings but managements failure to maintain a proper inventory of its products at this location will continue to push customers away. I'm sure they won't miss the average 250.00 our family spends here monthly, sadly KFC here we come....
Great customer service at the drive thru!!! Thank you!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Golden Chick, Rolls
Golden chick is so ridiculous they won’t even give you the proper condiments for your meal don’t go there they’re gonna charge you $.10 per extra pack I have got a half a dozen of rolls and they only gave me two packs of honey and said that it’s gonna be $.10 for an extra pack after I have a half dozen of rolls they won’t give you packets for your meat either so don’t support them I’m definitely not going back and I have spent a lot of money with these people……. Food is not good, now the 23rd location is hands down the best in Okc.
Atmosphere: 5
Food: 1
Service: 3
They're catfish No meat dried out. Thumbs down.
Atmosphere: 2
Food: 2
Service: 2
My family and I have been eating here at least 1x a week for about a year now . The past few times , we haven't been receiving all of our food and our last visit the chicken wasn't even cooked. I left a bad review after this last visit and received a very generic response from management . I responded to management online . This morning I received a call from someone claiming to be the General Manager . This guy was super rude and basically called me a liar and tried to talk over me the entire time I was talking . He then handed the phone off to someone who obviously does his job better than him and they offered me a free meal . I didn't want any free food from this location after so many bad experiences so I declined . I have never felt so disrespected by someone before , I will not be going back to Golden Chick!! I hope they find a replacement for this rude GM they have up there . I will be reaching out to the BBB!
Food: 2
Service: 3
Customer service. They always act like they're tired. When they come up to the cash register they always look mad. Also they need to wear gloves when preparing the food.
Atmosphere: 5
Food: 5
Service: 1
Recommended dishes: Golden Chick, Wings, Rolls
Definitely don't waste your time eating at this location and I just think this location should be closed down permanently
Atmosphere: 2
Food: 1
Service: 1
Recommended dishes: Catfish
My order was incorrect. I ordered all white meat and received a up-charge for doing so. When I got home and opened my order what I received was a piece of chicken that looked like a back. The employees aren’t necessarily rude but they aren’t overly friendly. While it wasn’t an awful experience it definitely fell below expectations.
Atmosphere: 4
Food: 2
Service: 3
Recommended dishes: 9 Lemon Pepper Wings, Dirty Rice, Wings, Rolls, Texas Pecan Chicken Salad Sandwich, Fried Okra, Jalapeno Poppers
Food is always great. Mayra is always smiling when I come thru drive thru
Parking: Lots of parking and food is great
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Wings
We went there for lunch during work. The food was great & the people were nice & welcoming! It was a nice experience. ☺️
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Golden Chick, Rolls
Love the chicken tenders! Shane is always nice to me and my friends. It's always clean inside.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Mom loves this place..I like the dinner rolls.lol..
Atmosphere: 3
Food: 4
Service: 3
The customer service at this location is beyond dissatisfaction. My order was made wrong, I called immediately to report this issue and asked for a supervisor. I was told it was near end of shift someone would get back to me the following day. I waited and waited and no one called back. After 2 1/2 days I called back to follow up and was given the run around. There was absolutely no acknowledgement that they made a mistake, unapologetic, and infact told me I should have did more?! Apparently you can't make a normal complaint here. They are looking for unethical behaviors to be heard. That's not me but I do want to warn others in case they are treated poorly as well. Oklahoma City and Bethany locations offer a much more friendly experience. If you can, it's worth making the drive for a more pleasant experience.
Atmosphere: 2
Food: 2
Service: 1
Best liver and gizzards !!! Goes great with gravy and crispy okra. We need this in Seattle.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Golden Chick, Rolls, Fried Okra
This used to be a great place to get chicken. When we order we almost always spend 60 dollars for the family. The last 2 time I've been the chicken has been cold, and we've missed part of our order. When you have to waste gas going back they act like they don't care. Avoid this location at all costs.
Wow. No wings available at 6pm Sunday night Golden Chick turns away a $46.00 due to lack of product. Not only is the road construction in front of the building deterring customers from purchasing those delicious spicy wings but managements failure to maintain a proper inventory of its products at this location will continue to push customers away. I'm sure they won't miss the average 250.00 our family spends here monthly, sadly KFC here we come....
Atmosphere: 1
Food: 1
Service: 1
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