This was my friend and I's favorite restaurant but it has become the worst restaurant in all of Oklahoma City. We came to this restaurant to have fun and order dinner but my friend found some hair inside his food. When he found the hair we were disgusted to eat our food and when this happened we asked for the manager to tell him what happened ,that we found some hair inside our food, What do you think he told us? First He was very rude person with us, he didn't apologize to us and didn't say anything to us or make us to fell better He said I can't do anything about it , he said Do you want me to bring you a new food? Of course we told him we don't want to eat here at all, and we not coming back . When you eat in this restaurant, be careful to not find hair in your food. It is a disgusting restaurant and very bad customer service by the manager whose name I think is Delton. This restaurant does not deserve a even one star. It deserves zero.
Atmosphere: 1
Food: 1
Service: 1
Sibtain Uddin
Great Fish and Chip.
Atmosphere: 4
Food: 5
Service: 5
Rosanne Girlando
My attempt at duplicating your amazing salmon salad! Sierra is the best food server ever! We enjoyed our stay at Riverwind and the highlight was dining at chips and ales twice!!
Atmosphere: 4
Food: 5
Service: 5
Anke Bernhart
Terrible food and service. Everything was soaked in grease, couldn't even eat the French fries. Won't be returning.
Atmosphere: 3
Food: 1
Service: 1
Nicole Cole
As someone who does not eat seafood and will not eat at a seafood restaurant because I swear everything taste like fish, this place is so good. there chicken fried chicken is beyond delicious, and there salads as well . This place is always clean, there is rarely ever a wait and the staff is always friendly. I CAN NEVER GET TO DESSERT, But it's always taken to go and there's never a dissapount.
Atmosphere: 5
Food: 5
Service: 5
Caysey Douglas
We went there about 9pm, after a very long day, and we had worked up quite an appetite. I was grumbling to my husband about wanting to go somewhere else because I was hungry and was worried it would take forever to get our meal. I was pleasantly surprised when they were able to seat us and get our order taken right away. The food was good, but not necessarily top notch. I think a lot of it is prepared ahead of time for the impatiently starving like myself. I would way it's 3.5/5 stars for quality of food. The longest part of the visit was when the technology crashed, and we had to wait to pay. I was okay with this, since I was fed, so I don't think that should count against the restaurant.
Atmosphere: 4
Food: 3
Service: 4
Kimberly Williams
The food was over cooked almost burnt. The manager had an attitude when I stated that we were missing one meal. This man needs to go to some customer service training
Atmosphere: 2
Food: 1
Service: 1
david paul
Finding the perfect spot for an early dinner.
While waiting for an event, chips n ales offered a great opportunity to enjoy some amazing food. The staff are very pleasant and Sierra is an awesome server. Had a great time and look forward to the chicken pot pie. Thank you, be safe
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Pot Pie, Philly Cheese Steak Sandwich
Shane Beachler
Great food, the chicken strips were really good. Nice place to eat inside the casino.
Atmosphere: 3
Food: 5
Service: 4
Nannette Thomas
Must have been tired or extremely busy because what was suppose to take 30 minutes ended up taking an hour and a half before I got my order!!! In fact, they lost my order and had to pre-order!!!
Well as u must know all good things come to an end the fish is watered-down, Look like fish sticks the fries are too saltey.plus they always got sum old stale looking fish or whatever. sitting over the fryers not good people you need to do better.i don't even think it's beer batter anymore 😒 Sorry it sucks
Barry Cook
The Chips and Ales at Riverwind ha gone down hill very rapidly. The last month it was outstanding. Great wait staff great menu. Now, 2:00 pm, Wednesday, disinterested and distant. Forgot my beer, cold rubbery fries with my Cod Platter. Last time, last week cold wait staff. Just say'in.
Robert Keeley
Always nice and friendly. Good food.
Shannon Davis
Fantastic Chips and Salsa, service is always great. The chicken strips are my favorite.
Debora Cardwell
Ordered grilled chicken and smelled bad but tried it anyway, just bite and tasted as bad as smelled. First time going there and will be the last.
This was my friend and I's favorite restaurant but it has become the worst restaurant in all of Oklahoma City. We came to this restaurant to have fun and order dinner but my friend found some hair inside his food. When he found the hair we were disgusted to eat our food and when this happened we asked for the manager to tell him what happened ,that we found some hair inside our food, What do you think he told us? First He was very rude person with us, he didn't apologize to us and didn't say anything to us or make us to fell better He said I can't do anything about it , he said Do you want me to bring you a new food? Of course we told him we don't want to eat here at all, and we not coming back . When you eat in this restaurant, be careful to not find hair in your food. It is a disgusting restaurant and very bad customer service by the manager whose name I think is Delton. This restaurant does not deserve a even one star. It deserves zero.
Atmosphere: 1
Food: 1
Service: 1
Great Fish and Chip.
Atmosphere: 4
Food: 5
Service: 5
My attempt at duplicating your amazing salmon salad! Sierra is the best food server ever! We enjoyed our stay at Riverwind and the highlight was dining at chips and ales twice!!
Atmosphere: 4
Food: 5
Service: 5
Terrible food and service. Everything was soaked in grease, couldn't even eat the French fries. Won't be returning.
Atmosphere: 3
Food: 1
Service: 1
As someone who does not eat seafood and will not eat at a seafood restaurant because I swear everything taste like fish, this place is so good. there chicken fried chicken is beyond delicious, and there salads as well . This place is always clean, there is rarely ever a wait and the staff is always friendly. I CAN NEVER GET TO DESSERT, But it's always taken to go and there's never a dissapount.
Atmosphere: 5
Food: 5
Service: 5
We went there about 9pm, after a very long day, and we had worked up quite an appetite. I was grumbling to my husband about wanting to go somewhere else because I was hungry and was worried it would take forever to get our meal. I was pleasantly surprised when they were able to seat us and get our order taken right away. The food was good, but not necessarily top notch. I think a lot of it is prepared ahead of time for the impatiently starving like myself. I would way it's 3.5/5 stars for quality of food. The longest part of the visit was when the technology crashed, and we had to wait to pay. I was okay with this, since I was fed, so I don't think that should count against the restaurant.
Atmosphere: 4
Food: 3
Service: 4
The food was over cooked almost burnt. The manager had an attitude when I stated that we were missing one meal. This man needs to go to some customer service training
Atmosphere: 2
Food: 1
Service: 1
Finding the perfect spot for an early dinner.
While waiting for an event, chips n ales offered a great opportunity to enjoy some amazing food. The staff are very pleasant and Sierra is an awesome server. Had a great time and look forward to the chicken pot pie. Thank you, be safe
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Pot Pie, Philly Cheese Steak Sandwich
Great food, the chicken strips were really good. Nice place to eat inside the casino.
Atmosphere: 3
Food: 5
Service: 4
Must have been tired or extremely busy because what was suppose to take 30 minutes ended up taking an hour and a half before I got my order!!! In fact, they lost my order and had to pre-order!!!
Atmosphere: 4
Food: 4
Service: 2
Restaurantji Recommends
Well as u must know all good things come to an end the fish is watered-down, Look like fish sticks the fries are too saltey.plus they always got sum old stale looking fish or whatever. sitting over the fryers not good people you need to do better.i don't even think it's beer batter anymore 😒
Sorry it sucks
The Chips and Ales at Riverwind ha gone down hill very rapidly. The last month it was outstanding. Great wait staff great menu. Now, 2:00 pm, Wednesday, disinterested and distant. Forgot my beer, cold rubbery fries with my Cod Platter. Last time, last week cold wait staff. Just say'in.
Always nice and friendly. Good food.
Fantastic Chips and Salsa, service is always great. The chicken strips are my favorite.
Ordered grilled chicken and smelled bad but tried it anyway, just bite and tasted as bad as smelled. First time going there and will be the last.
Loading...