Dunkin'

301 E Robinson St, Norman
(405) 561-5658

Recent Reviews

Jeff Lowe

Fun staff, good quality

Brian

I'm only giving you a four star because it's a dunkin' donuts and you don't have a french cooler. the service here is great.

Atmosphere: 4

Food: 4

Service: 5

John Villarreal

Asked the drive thru teller to surprise me with any coffee she didn't disappoint.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Iced Latte

Jamakin Mecrazy

Everyone loves Dunkin donuts. Reminds me of when I was

Atmosphere: 5

Food: 5

Service: 5

Chas

Staff is nice and provides great

Atmosphere: 5

Food: 5

Service: 5

Mike Savage

I called trying to place an order over the phone for an early morning pick up and the “MGR” Blake kept calling boss man and told me he wasn’t sure he could take a pre order over the phone and then hung up on me. I called back but no one would answer the phone. Finally Blake answered and said the previous call wasn’t going anywhere and I was wasting his time. Nice Dunkin D ! Poor over the phone customer service.

Service: 1

Recommended dishes: Donuts

Jan Travis

Awesome place but they need Pokémon donuts and free coffee refills that's what I request.

Atmosphere: 4

Food: 4

Service: 4

Recommended dishes: Bacon Egg and Cheese

Sheldon Spence

Who doesn't like a great donut. The service was friendly and quick! The service doesn't make you feel like you are being served fast food. Danielle in Norman along with the rest of the staff greets everyone with a smile and lets you know that they appreciate you for visiting.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Donuts

Robert Noyes

Well, my name is not kiosk, the front end workers. Called out kiosk. So why does it ask for my name that i use for mobile orders. The lazy help they get now days. Only there for a pay check.

Atmosphere: 2

Food: 2

Service: 1

Jay Kelly

I went to the location at 301 East Robinson in Norman, there was a customer at the counter when I came in they were having trouble and could not get the kiosk to work for them.I tried to use the kiosk to get a chocolate filled doughnut for myself and some old-fashioned glazed munchkins for my pup they were both available and on display. But when using the kiosk I could only get it to allow me to buy the chocolate filled doughnut but when I tried to buy munchkins it would only tell me it would sell me assorted munchkins and wanted to know how many I wanted and I went through this process three or four times before I realized it was not going to sell me the particular items that I wanted offering me assorted.After dealing with this piece of technology I was frustrated and I asked if I could get some help from the employees that were working behind the counter the girl looked at me and said sarcastically and rudely there’s a kiosk right there. And I replied it is not functioning properly and I cannot get it to do what I need, and she just looked at me like I was from another planet.I said have a nice day and went to leave and then I wanted the managers name and phone number which she replied she was the manager. When I ask her if this is how she handles business she just looked at me like I was stupid and said well I have finish doing what I’m doing. When I was walking out the other customer was telling the manager that she also needed help, and was basically getting the same treatment I had just received.I was not expecting them to drop everything they were doing and start taking care of me but I did expect someone to treat me like a customer and act like they were glad I was there.

Service: 1

Jay K.

I went to the location at 301 East Robinson in Norman, there was a customer at the counter when I came in they were having trouble and could not get the kiosk to work for them. I tried to use the kiosk to get a chocolate filled doughnut for myself and some old-fashioned glazed munchkins for my pup they were both available and on display. But when using the kiosk I could only get it to allow me to buy the chocolate filled doughnut but when I tried to buy munchkins it would only tell me it would sell me assorted munchkins and wanted to know how many I wanted and I went through this process three or four times before I realized it was not going to sell me the particular items that I wanted offering me assorted. After dealing with this piece of technology I was frustrated and I asked if I could get some help from the employees that were working behind the counter the girl looked at me and said sarcastically and rudely there's a kiosk right there. And I replied it is not functioning properly and I cannot get it to do what I need, and she just looked at me like I was from another planet. I said have a nice day and went to leave and then I wanted the managers name and phone number which she replied she was the manager. When I ask her if this is how she handles business she just looked at me like I was stupid and said well I have finish doing what I'm doing. When I was walking out the other customer was telling the manager that she also needed help, and was basically getting the same treatment I had just received. I was not expecting them to drop everything they were doing and start taking care of me but I did expect someone to treat me like a customer and act like they were glad I was there.

Sheryl Brown

Their Dunkin Midnight coffee is on their menu. But, they don't brew it until after you're ordered it. I don't like their regular coffee and I'm not going to wait 5 minutes for a plain cup of coffee. I won't be going back.

Atmosphere: 2

Food: 2

Service: 1

Heather Hobbs

Love my Dunkin buttt when you have such GREAT employees it makes your coffee better!!!! Chad, Kaydence,Lucia and Danielle were AWESOME!!! Friendly.. very helpful and all had smiles!! Highly recommend this Dunkin if your in Norman Ok… anddd my ice mocha coffe was ABSOLUTELY PERFECT!!! Definitely a 5 star !!

Atmosphere: 5

Food: 5

Service: 5

Erny Zah

Smug manager and I didn't appreciate his snarky attitude as if I never been to Dunkin before.

Atmosphere: 1

Food: 3

Service: 1

Recommended dishes: Donuts

Kim B.

Quick, fresh, amazing coffee! The entire staff is super friendly and always goes above and beyond.

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