I got food poisoning and they swapped me and my ladies buns
Atmosphere: 1
Food: 1
Service: 1
Dianne McCaskill
No one answers the drive thru, second time I have been there and no one will take the order
Service: 1
Laura Jackson
Was a quick dine in experience.
Atmosphere: 4
Food: 4
Service: 5
Rachel Roof
Extremely slow service with no line.
Atmosphere: 3
Food: 5
Service: 1
Oscar Veloz
Horrible workers are so lazy didn’t want to take anyone order
Atmosphere: 1
Food: 1
Service: 1
Randal Worcester
I order the sourdough sandwich most every time but this time I ordered their featured value combo which is usually a double sandwich. It's always a low price and definitely a bargain. The food was great and the service was commendable. I usually stick to a few items but do try something different once in a while. I haven't been disappointed yet. I would recommend trying this location.
Atmosphere: 5
Food: 5
Service: 5
Pamela Wallace
Love 3 taco combo get it once a week!
Steven Hipp
Just had lunch
Atmosphere: 5
Food: 5
Service: 5
Nathaniel White
I went to the location on 615 12th ave NE Norman, Ok, 73071. As I entered I asked who I believe to be the manager if I could use the bathroom. She told me I do not give out the code to my bathroom. The way she responded I let her know I will use ours when I get to my restaurant. I am a manager at Raising Canes. My mobile was ready for pickup at 7:38. It was ready when I walked in at 7:36. She acknowledged me at 7:40 and asked do you need to order something. I told her I had a mobile order and she gave it to me. I asked her name. She asked me why?. I informed her I was gonna leave a review because she was extremely rude. She told me she wasn't and would not give me her name. As someone who strives to give the best customer service to every guest I felt it was my duty to report someone treating people this way as they start their day. She was friendly to the people in Drive thru but, didn't understand why I received the service I did? Please reach out to me and if she happens to be the General Manager I would like to speak to a district manager or corporate be cause this is unacceptable. Thank you and I will be looking forward to speaking to someone about this issue.
Atmosphere: 1
Food: 1
Service: 1
Joseph Haggard
Whoever the brunette older lady that works the evening shift with glasses I don’t know if she’s the manager, but her customer service is completely terrible by making multiple rude remarks for me coming inside to get my online order because I had went through the drive-through first just trying to make it easier on them by me coming inside And she just has to say snotty remarks like I understand if you don’t like the job don’t do it you chose your path and career. You don’t have to make me feel bad for you doing your job. I will not be returning to this location, simply due to the fact of her.
Went into the 12th. Street location this morning, the manager was standing outside the door sucking on a cigarette. Dropped it and then trailed the smoke inside. 11:15. Was told I couldn’t use the bathroom, floors were wet and slippery.
The manager, then went away and wouldn’t come
Back up to take anyone’s order.
I’ve already contacted corporate and filed a complaint.
She should not be working with people.
Chris J
Supervisor would not let me use the restaurant she denied me from using the restroom there was only one restroom the men's restroom was out of order so I asked if I can use a female's restroom and she denied me told me that no I'm not letting you use the female's bathroom You can go across the street I don't know if it was because I was black or me being a man and it was a emergency Norman store in front of Walmart
Service: 1
Chris Kelley
Amazing experience!
Atmosphere: 5
Food: 5
Service: 5
Jason
Came in here to get a DoorDash. The staff behind the counter of grown adults were cussing up a storm and complaining about different things. It was a collection of the most miserable people I’ve encountered in awhile.
I got food poisoning and they swapped me and my ladies buns
Atmosphere: 1
Food: 1
Service: 1
No one answers the drive thru, second time I have been there and no one will take the order
Service: 1
Was a quick dine in experience.
Atmosphere: 4
Food: 4
Service: 5
Extremely slow service with no line.
Atmosphere: 3
Food: 5
Service: 1
Horrible workers are so lazy didn’t want to take anyone order
Atmosphere: 1
Food: 1
Service: 1
I order the sourdough sandwich most every time but this time I ordered their featured value combo which is usually a double sandwich.
It's always a low price and definitely a bargain. The food was great and the service was commendable.
I usually stick to a few items but do try something different once in a while. I haven't been disappointed yet.
I would recommend trying this location.
Atmosphere: 5
Food: 5
Service: 5
Love 3 taco combo get it once a week!
Just had lunch
Atmosphere: 5
Food: 5
Service: 5
I went to the location on 615 12th ave NE Norman, Ok, 73071. As I entered I asked who I believe to be the manager if I could use the bathroom. She told me I do not give out the code to my bathroom. The way she responded I let her know I will use ours when I get to my restaurant. I am a manager at Raising Canes. My mobile was ready for pickup at 7:38. It was ready when I walked in at 7:36. She acknowledged me at 7:40 and asked do you need to order something. I told her I had a mobile order and she gave it to me. I asked her name. She asked me why?. I informed her I was gonna leave a review because she was extremely rude. She told me she wasn't and would not give me her name. As someone who strives to give the best customer service to every guest I felt it was my duty to report someone treating people this way as they start their day. She was friendly to the people in Drive thru but, didn't understand why I received the service I did? Please reach out to me and if she happens to be the General Manager I would like to speak to a district manager or corporate be cause this is unacceptable. Thank you and I will be looking forward to speaking to someone about this issue.
Atmosphere: 1
Food: 1
Service: 1
Whoever the brunette older lady that works the evening shift with glasses I don’t know if she’s the manager, but her customer service is completely terrible by making multiple rude remarks for me coming inside to get my online order because I had went through the drive-through first just trying to make it easier on them by me coming inside And she just has to say snotty remarks like I understand if you don’t like the job don’t do it you chose your path and career. You don’t have to make me feel bad for you doing your job. I will not be returning to this location, simply due to the fact of her.
Restaurantji Recommends
It is what it is.
Atmosphere: 1
Food: 3
Service: 2
Went into the 12th. Street location this morning, the manager was standing outside the door sucking on a cigarette. Dropped it and then trailed the smoke inside. 11:15. Was told I couldn’t use the bathroom, floors were wet and slippery. The manager, then went away and wouldn’t come Back up to take anyone’s order. I’ve already contacted corporate and filed a complaint. She should not be working with people.
Supervisor would not let me use the restaurant she denied me from using the restroom there was only one restroom the men's restroom was out of order so I asked if I can use a female's restroom and she denied me told me that no I'm not letting you use the female's bathroom You can go across the street I don't know if it was because I was black or me being a man and it was a emergency Norman store in front of Walmart
Service: 1
Amazing experience!
Atmosphere: 5
Food: 5
Service: 5
Came in here to get a DoorDash. The staff behind the counter of grown adults were cussing up a storm and complaining about different things. It was a collection of the most miserable people I’ve encountered in awhile.
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