Why even put rosemary parm bread on the menu if you sold out of it every single time I come in? That being said this fr the only worth a damn to ever come out of New Jersey.
Atmosphere: 4
Food: 3
Service: 4
Dawn McDaniels
Ridiculous wait times for a sub! Told it would be at least 15 minutes for a sandwich because they are slammed with app orders and the in store line is so long. It always like this!! Always! Didn't used to be this way. People are walking out. Very close to not being worth the wait, esp when you have several employees behind the counter. Ended up 45 minutes for a hot sub. We're done!
Atmosphere: 2
Food: 4
Service: 1
Dale Tanner
Make sure you get the Italian, Mikes way!
Atmosphere: 2
Food: 4
Service: 3
Blake Evans
Typical Jersey Mike's decor but the manager is rude and slightly incompetent. He took my order and assumed the woman standing next to me was with me causing confusion at the register. They are also unaware of the secret menu items so you will have to spell things out for them. Staff is slow, and my philly was over cooked and dry.
Atmosphere: 4
Food: 3
Service: 2
Nicole Fulmer
I had a great experience at Jersey Mike’s in Norman thanks to Jayde (spelled J-A-Y-D-E). She was incredibly detail-oriented and took her time making my sandwich with genuine care and precision. You could tell she truly cared about doing it right—not just getting it done.
Her attention to detail and dedication to customer service were far above what you’d expect at a fast-food place. It really stood out. I can easily see her going very far in life because of her professionalism, focus, and pride in her work.
Jersey Mike’s is lucky to have her!
Danny Wolfe
The gentleman named Curtis made me the absolute best Philly cheesesteak I’ve ever had. Never had anything that tasted like it. Life changing
Atmosphere: 5
Food: 5
Service: 5
Ke n
Oh hell yeah! I am hard to please, but these guys made the mark! EXACTLY what I ordered. Time was pretty good. People were extra friendly. Nom³!
Atmosphere: 5
Food: 5
Service: 5
Kalee Morgan
They all suck here service and people
Atmosphere: 1
Food: 1
Service: 1
Charles Gilbow
Our car broke down outside of this place and everyone was insanely nice and helpful to my partner and I!! Great staff and great food; can’t stress enough how kind they all were. Acts of kindness can make a horrible day wonderful.
Atmosphere: 5
Food: 5
Service: 5
Jason
Do not order for pickup here during peak lunch. They have tons of employees yet somehow my order always takes a ridiculous amount of time to complete. Their process is clearly flawed. Not coming back.
We come to this Jersey Mike’s multiple times a month. Today, I ordered my usual, a chicken big kahuna on a wrap. They told me the grill was backed up, and I’d have to wait 10 minutes. I told them that’s fine, and took a seat. I watched them make 9 more hot sandwiches for customers not in the store. When they finally made mine, I watched them put it on bread, I asked if that was mine, they confirmed it was, and I said it was supposed to be on a wrap. The kid who made it seemed annoyed, so they told him, it’s okay, just throw it on a wrap, so the kid dumped some of what was already on bread into a wrap and trashed the rest of it. They handed me the lightest thinnest wrap I have ever received. Then slyly apologized for my wait, that was supposed be the be 10 minutes but was actually 30 minutes. I wasn’t going to make them remake it, because I did not have 30 more minutes to wait, for a sandwich. They also started making my husband’s sandwich incorrectly, he had to correct them twice and finally just gave up. He ordered double meat, was charged for double meat, and did not receive it. Paid extra for less sandwiches.
Atmosphere: 2
Food: 1
Service: 1
Chris O
Love the sandwich and was greeted by Mike with a smile
Atmosphere: 1
Food: 3
Service: 2
Will Barrineau
Came in and ordered a chicken bacon ranch on rosemary Parmesan bread with mushrooms for take out. Took it home and I guess it changed to a chicken bacon mustard because it was covered in mustard, on regular bread, and with no mushrooms. Staff was too busy making the Uber eats orders and left me waiting for 5-10 minutes to take my order and then got it basically completely wrong. Won’t be eating here again,
Atmosphere: 3
Food: 2
Service: 3
Melissa Synnott
Here lately something is changing with the taste of my #16. It has been my favorite sandwich for years! I don't know if it's an employee thing or if the seasoning of the meat changed but my last couple sandwiches have been getting worse each time. My last sandwich tasted like the chicken had no flavor at all. So disappointed I could have cried. Felt like I was grieving the loss of my bestie. I'm hoping it's an employee thing, maybe I'll try one in a different town and see.. I'm not going to give up just yet, keeping hope alive that it comes back on point eventually.
Marquita Holmes
This is by far the BEST jersey mikes I’ve ordered from. I place large orders 2-4 times a week for my trainings & sales meetings and this location completed a couple of my orders this week and they were PERFECT each time! Dawn even called me prior to to completing my first order to ask if I wanted the sauce on the side to avoid the sandwiches from being soggy! In the 5 years I’ve been in this role and purchasing large lunches this is the first & only store to offer such great service. Even the ones on New Jersey where this chain originated didn’t provide exceptional service like this location! The entire staff was extremely polite, detailed oriented, efficient! Even during their lunch rush they were still smiling & greeting customers while moving at lighting speed to fulfill orders.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cookie, Turkey Sub in a Tub, 7 Turkey Sub, Jalapeno Chips, Club Sub, Salad Bowls, Turkey and Provolone
Why even put rosemary parm bread on the menu if you sold out of it every single time I come in? That being said this fr the only worth a damn to ever come out of New Jersey.
Atmosphere: 4
Food: 3
Service: 4
Ridiculous wait times for a sub! Told it would be at least 15 minutes for a sandwich because they are slammed with app orders and the in store line is so long. It always like this!! Always! Didn't used to be this way. People are walking out. Very close to not being worth the wait, esp when you have several employees behind the counter. Ended up 45 minutes for a hot sub. We're done!
Atmosphere: 2
Food: 4
Service: 1
Make sure you get the Italian, Mikes way!
Atmosphere: 2
Food: 4
Service: 3
Typical Jersey Mike's decor but the manager is rude and slightly incompetent. He took my order and assumed the woman standing next to me was with me causing confusion at the register. They are also unaware of the secret menu items so you will have to spell things out for them. Staff is slow, and my philly was over cooked and dry.
Atmosphere: 4
Food: 3
Service: 2
I had a great experience at Jersey Mike’s in Norman thanks to Jayde (spelled J-A-Y-D-E). She was incredibly detail-oriented and took her time making my sandwich with genuine care and precision. You could tell she truly cared about doing it right—not just getting it done.
Her attention to detail and dedication to customer service were far above what you’d expect at a fast-food place. It really stood out. I can easily see her going very far in life because of her professionalism, focus, and pride in her work.
Jersey Mike’s is lucky to have her!
The gentleman named Curtis made me the absolute best Philly cheesesteak I’ve ever had. Never had anything that tasted like it. Life changing
Atmosphere: 5
Food: 5
Service: 5
Oh hell yeah! I am hard to please, but these guys made the mark!
EXACTLY what I ordered. Time was pretty good.
People were extra friendly.
Nom³!
Atmosphere: 5
Food: 5
Service: 5
They all suck here service and people
Atmosphere: 1
Food: 1
Service: 1
Our car broke down outside of this place and everyone was insanely nice and helpful to my partner and I!! Great staff and great food; can’t stress enough how kind they all were. Acts of kindness can make a horrible day wonderful.
Atmosphere: 5
Food: 5
Service: 5
Do not order for pickup here during peak lunch. They have tons of employees yet somehow my order always takes a ridiculous amount of time to complete. Their process is clearly flawed. Not coming back.
Service: 1
Restaurantji Recommends
We come to this Jersey Mike’s multiple times a month. Today, I ordered my usual, a chicken big kahuna on a wrap. They told me the grill was backed up, and I’d have to wait 10 minutes. I told them that’s fine, and took a seat. I watched them make 9 more hot sandwiches for customers not in the store. When they finally made mine, I watched them put it on bread, I asked if that was mine, they confirmed it was, and I said it was supposed to be on a wrap. The kid who made it seemed annoyed, so they told him, it’s okay, just throw it on a wrap, so the kid dumped some of what was already on bread into a wrap and trashed the rest of it. They handed me the lightest thinnest wrap I have ever received. Then slyly apologized for my wait, that was supposed be the be 10 minutes but was actually 30 minutes. I wasn’t going to make them remake it, because I did not have 30 more minutes to wait, for a sandwich. They also started making my husband’s sandwich incorrectly, he had to correct them twice and finally just gave up. He ordered double meat, was charged for double meat, and did not receive it. Paid extra for less sandwiches.
Atmosphere: 2
Food: 1
Service: 1
Love the sandwich and was greeted by Mike with a smile
Atmosphere: 1
Food: 3
Service: 2
Came in and ordered a chicken bacon ranch on rosemary Parmesan bread with mushrooms for take out. Took it home and I guess it changed to a chicken bacon mustard because it was covered in mustard, on regular bread, and with no mushrooms. Staff was too busy making the Uber eats orders and left me waiting for 5-10 minutes to take my order and then got it basically completely wrong. Won’t be eating here again,
Atmosphere: 3
Food: 2
Service: 3
Here lately something is changing with the taste of my #16. It has been my favorite sandwich for years! I don't know if it's an employee thing or if the seasoning of the meat changed but my last couple sandwiches have been getting worse each time. My last sandwich tasted like the chicken had no flavor at all. So disappointed I could have cried. Felt like I was grieving the loss of my bestie. I'm hoping it's an employee thing, maybe I'll try one in a different town and see.. I'm not going to give up just yet, keeping hope alive that it comes back on point eventually.
This is by far the BEST jersey mikes I’ve ordered from. I place large orders 2-4 times a week for my trainings & sales meetings and this location completed a couple of my orders this week and they were PERFECT each time! Dawn even called me prior to to completing my first order to ask if I wanted the sauce on the side to avoid the sandwiches from being soggy! In the 5 years I’ve been in this role and purchasing large lunches this is the first & only store to offer such great service. Even the ones on New Jersey where this chain originated didn’t provide exceptional service like this location! The entire staff was extremely polite, detailed oriented, efficient! Even during their lunch rush they were still smiling & greeting customers while moving at lighting speed to fulfill orders.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cookie, Turkey Sub in a Tub, 7 Turkey Sub, Jalapeno Chips, Club Sub, Salad Bowls, Turkey and Provolone
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