McDonald's
$ • Fast Food, Burgers, Coffee Shops
Hours:
351 E Robinson St, Norman
(405) 329-8221
About McDonald's
Customers' Favorites
McDonald's Reviews
These folks have the nerve to have an attitude when they mess up your order. The morning manager snatched my messed up sandwich from me and slammed it into the trash. This is why I rarely eat there food. When they were Altom owned they had way more respect. Not to mention the manager
Hung up in my face when I politely called and told them they messed up my order. If you can’t practice good customer service may I suggest you work elsewhere, madam?
The whole thing was raw as hell🥴 used to be the only McDonald's id go to but now im just thinking no McDonald's ever🙃
After I waited over 15 min in line I get home and have a Big Mac missing an entire layer and the fish with xtra sauce. I mean, come on, I’ve been getting extra sauce for 20 years and never had this. Can’t even wipe it off, because it is cold and it is bad enough to eat a questionable hamburger let alone fish. The other main was a 10 count nugget that y’all gave me 2 of. Positive note the payment lady was calm cool and collected during clearly a rush from running out...read full review
Ratings
Menu
Hours
| Monday | Open 24 hours |
| Tuesday | Open 24 hours |
| Wednesday | Open 24 hours |
| Thursday | Open 24 hours |
| Friday | Open 24 hours |
| Saturday | Open 24 hours |
| Sunday | Open 24 hours |
McDonald's is a convenient restaurant with a mixed bag of experiences. Some customers have had issues with employees' attitudes, finding them subpar and sometimes forgetting sauces in orders. However, others have had positive experiences, praising the friendly and personable staff who take care of their orders accurately. Using the McDonald's app can also provide perks like free stuff and money-saving offers. Overall, McDonald's is a reliable option for a quick meal, with a crew that can make a difference in customers' experiences. The recent remodeling seems to focus on their drive-thru, which can sometimes be slow and busy. Customers have noted that the indoor facilities are limited, with no indoor play areas for kids. Despite some issues with credit card readers and fries, many staff members remain pleasant and professional. The manager has been praised for handling mistakes kindly, and team members like Love have been recognized for their friendly service that can brighten a visit. While some customers may hesitate due to wait times or technical problems, the staff's attitude often makes up for it, making McDonald's still a convenient place for a quick meal.