Let me start with we showed up about 5 minutes early for our reservation that had been booked for over 3 months! yes it was game day in Norman but that is not my job to manage your restaurant and tell a group that has too many people for their reservation that you cannot accommodate them. I asked how long ago they were sat in the room and the hostess said just about 15 minutes and no, they had not ordered yet. That is the manager's job and HE FAILED MISERABLY! The manager refused to make them leave. I was so disappointed in the manager on Saturday evening. He chose to give my reservation for the private dining room away to another party and change my seating to a large table in the main dining room. We had planned to watch the football game on the TV in the private room and that was not an option in the main dining room. When the hostess told me the room wasn't available, I showed her my reservation online and asked to speak with the manager. His first words were “I understand we have a problem.” NO I DON'T HAVE A PROBLEM YOU DO! He couldn't even admit he messed up without taking ownership. Samantha is supposed the manager in training about to take over here in the next day or so and she was so kind. It took me a good 30 minutes to get over being so angry, mostly because the table they seated us at was DIRECTLY OUTSIDE MY PRIVATE ROOM!!! I got to watch the party that clearly greased some palms to get my room. Yes, they had the TV on football. Our waitress was perfect and provided great service. The restaurant was a zoo! Another reason we wanted the private room!!! The Marriott & Rally's can & should do better.
Alexandra
Service was excellent as were the drinks! Food was great and reasonably priced. It was loud with the live music but it may have been where we were seated.
Rick
Food was awesome! Service as always was perfect! Staff is friendly and energetic- makes you feel like home
Danyelle
Thanksgiving meal was not tasty. The food was dry, lukewarm warm and lacked seasoning. Even the gravy couldn't help the turkey and ham. Furthermore, the manager tried to seat us in the foyer and not the restaurant. It was odd since we were the first family to arrive and the restaurant was completely empty.
Lori
A suggestion would be to have more upbeat music before a game. Felt like we were at a wedding with the violinist. He was great, but not the right vibe for game day.
Jennifer
Unsure why we were not seated inside the restaurant when we had reservations over a month out. The wait staff was overwhelmed. And then the live music started and we could not speak at our table in the lobby. The OU band was great. The other music was not.
Monique
Atmosphere was nice, food came quickly and was very good and our waitress, Jolena, was fabulous.
Kelley
Cool atmosphere for game day weekend but food was not good and drink were crazy expensive!
Kerry
Made reservations three months ago, and was seated in lobby not restaurant. Food is just not good. Vibe with all game day stuff should be fun but it's just chaos, servers can even get over to wait on guests.
Melissa
I had the grilled salmon. It was cooked perfectly and had really great flavor. I also got a side of brussels sprouts, and those were cooked perfectly and tasted delicious. My husband had the ribeye. He ordered it medium rare, but it was cooked more on the medium side. He said the flavor was good but not as good as some other local restaurants (e.g., Red Rock). He did really love the scalloped potatoes that came on the side. We also had an old fashioned and an amaretto sour. Both of those drinks were excellent.
We stayed at the hotel for a week and ate at Rally Kitchen + Bar every day. The food was consistently delicious, and the staff was professional, polite, welcoming, and friendly. The warm, inviting atmosphere made every meal enjoyable. We can't wait to return!
Vince
I implore you, don't waste your time or especially your money. This is by no means a dinner dining experience. We were celebrating my wife's Birthday and wanted to try someplace new. They seated us right next to the RAISED table/seating adjacent to the BAR. Now mind you this is 5:00pm and the formal dining area is empty all other patrons are in this open bar area drinking and having bar snacks. The four of us shared the Charcuterie. The clam cakes were well made. The nearly unacceptable wife's French Onion soup had burnt onions of which I helped finish. This should have been sign of things to come(the entrees for each of the four of us). My wife's chicken and rice w/vegetables was bourgeois to say the least. My friends meal luckily was saved by his request of triple servings of garlic bread. His wife's Salmon dish had proper presentation and adequate taste. My beef Ragu over Penne was totally tasteless and unacceptable and was sent back after an attempt to make a horribly bitter tomato sauce for a feeble salvation attempt. This restaurant is in a Signature four star Marriott hotel restaurant in the the upscale Oklahoma University district and they should be ashamed of it. NO wonder it was empty of dinner patrons except us victims for the entire time there. As a Marriott rewards member, retired Intl. resort developer, I will be sure to let them know of my dissatisfaction as well. Everyone else Except "Chefs" were great.
Jeff
Lovely setting, excellent, interesting food well prepared and presented, attentive and friendly staff. A new favorite! If you haven't tried it, yet, you need to do so. By the way, plenty of parking in the back lot—even though it's near campus!
Mark
We had a 9:30am reservation and didn't get our food until almost 11:30am. Once we ordered it took forever for the food to come out.
Bob
My friend ordered a certain beer and 3 different times it was attempted to serve a different beer 10 minute wait from seated to order taken Our steaks were served to the each other ( wrong steak by how it was cooked, sides were correct) We still enjoyed our lunch, but service has been chaotic every time we have visited, at least around 20 times Hope this helps
Let me start with we showed up about 5 minutes early for our reservation that had been booked for over 3 months! yes it was game day in Norman but that is not my job to manage your restaurant and tell a group that has too many people for their reservation that you cannot accommodate them. I asked how long ago they were sat in the room and the hostess said just about 15 minutes and no, they had not ordered yet. That is the manager's job and HE FAILED MISERABLY! The manager refused to make them leave. I was so disappointed in the manager on Saturday evening. He chose to give my reservation for the private dining room away to another party and change my seating to a large table in the main dining room. We had planned to watch the football game on the TV in the private room and that was not an option in the main dining room. When the hostess told me the room wasn't available, I showed her my reservation online and asked to speak with the manager. His first words were “I understand we have a problem.” NO I DON'T HAVE A PROBLEM YOU DO! He couldn't even admit he messed up without taking ownership. Samantha is supposed the manager in training about to take over here in the next day or so and she was so kind. It took me a good 30 minutes to get over being so angry, mostly because the table they seated us at was DIRECTLY OUTSIDE MY PRIVATE ROOM!!! I got to watch the party that clearly greased some palms to get my room. Yes, they had the TV on football. Our waitress was perfect and provided great service. The restaurant was a zoo! Another reason we wanted the private room!!! The Marriott & Rally's can & should do better.
Service was excellent as were the drinks! Food was great and reasonably priced. It was loud with the live music but it may have been where we were seated.
Food was awesome! Service as always was perfect! Staff is friendly and energetic- makes you feel like home
Thanksgiving meal was not tasty. The food was dry, lukewarm warm and lacked seasoning. Even the gravy couldn't help the turkey and ham. Furthermore, the manager tried to seat us in the foyer and not the restaurant. It was odd since we were the first family to arrive and the restaurant was completely empty.
A suggestion would be to have more upbeat music before a game. Felt like we were at a wedding with the violinist. He was great, but not the right vibe for game day.
Unsure why we were not seated inside the restaurant when we had reservations over a month out. The wait staff was overwhelmed. And then the live music started and we could not speak at our table in the lobby. The OU band was great. The other music was not.
Atmosphere was nice, food came quickly and was very good and our waitress, Jolena, was fabulous.
Cool atmosphere for game day weekend but food was not good and drink were crazy expensive!
Made reservations three months ago, and was seated in lobby not restaurant. Food is just not good. Vibe with all game day stuff should be fun but it's just chaos, servers can even get over to wait on guests.
I had the grilled salmon. It was cooked perfectly and had really great flavor. I also got a side of brussels sprouts, and those were cooked perfectly and tasted delicious. My husband had the ribeye. He ordered it medium rare, but it was cooked more on the medium side. He said the flavor was good but not as good as some other local restaurants (e.g., Red Rock). He did really love the scalloped potatoes that came on the side. We also had an old fashioned and an amaretto sour. Both of those drinks were excellent.
Restaurantji Recommends
We stayed at the hotel for a week and ate at Rally Kitchen + Bar every day. The food was consistently delicious, and the staff was professional, polite, welcoming, and friendly. The warm, inviting atmosphere made every meal enjoyable. We can't wait to return!
I implore you, don't waste your time or especially your money. This is by no means a dinner dining experience. We were celebrating my wife's Birthday and wanted to try someplace new. They seated us right next to the RAISED table/seating adjacent to the BAR. Now mind you this is 5:00pm and the formal dining area is empty all other patrons are in this open bar area drinking and having bar snacks. The four of us shared the Charcuterie. The clam cakes were well made. The nearly unacceptable wife's French Onion soup had burnt onions of which I helped finish. This should have been sign of things to come(the entrees for each of the four of us). My wife's chicken and rice w/vegetables was bourgeois to say the least. My friends meal luckily was saved by his request of triple servings of garlic bread. His wife's Salmon dish had proper presentation and adequate taste. My beef Ragu over Penne was totally tasteless and unacceptable and was sent back after an attempt to make a horribly bitter tomato sauce for a feeble salvation attempt. This restaurant is in a Signature four star Marriott hotel restaurant in the the upscale Oklahoma University district and they should be ashamed of it. NO wonder it was empty of dinner patrons except us victims for the entire time there. As a Marriott rewards member, retired Intl. resort developer, I will be sure to let them know of my dissatisfaction as well. Everyone else Except "Chefs" were great.
Lovely setting, excellent, interesting food well prepared and presented, attentive and friendly staff. A new favorite! If you haven't tried it, yet, you need to do so. By the way, plenty of parking in the back lot—even though it's near campus!
We had a 9:30am reservation and didn't get our food until almost 11:30am. Once we ordered it took forever for the food to come out.
My friend ordered a certain beer and 3 different times it was attempted to serve a different beer 10 minute wait from seated to order taken Our steaks were served to the each other ( wrong steak by how it was cooked, sides were correct) We still enjoyed our lunch, but service has been chaotic every time we have visited, at least around 20 times Hope this helps
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