The food is OK. The customer service and employees could use quite a bit of work. I tried to order food here through the app and they canceled it while I was driving over after they charged my card. I was not aware of this until I was already in the store. I asked them to remake the sandwich in person at this point. The employee seemed lethargic and disinterested. They didn’t have the bread I was hoping for because I guess they burnt it. They were also out of roast beef so the sandwich I ordered had to be tweaked. After it took him almost 10 minutes to make my sandwich, they told me that they can’t take my card ( which I reiterate, they already charged once) and said I should’ve seen the sign which was scribbled and pen and take to the door where you can barely see it. Especially since I thought my food would be done already through the app. So I didn’t think to read the signs since I didn’t need to know about new deals or other information. Thankfully, I had cash. Lastly, they just threw a bunch of crumpled up napkins in the bag. Not the biggest deal, but it just again chose their lack of professionalism. Overall terrible service. And I’m gonna have to flag the charge on my card as fraudulent at this point. This was on April 9 at around 9:15 PM.
Atmosphere: 1
Food: 2
Service: 1
Mark Kottka
GREAT SANDWICH this evening! Utilized a delivery service & was so stoked on how whomever prepared my sandwich! Asked for extra & HIT IT OUT OF THE BALLPARK! Thank You! Have a good one. Seriously, OUTSTANDING EFFING SANDWICH!
Food: 5
Service: 5
Cameron Wilson
Overall terrible service, will completely stop making your order to complete online order leaving you and your food sitting and waiting.
Atmosphere: 1
Food: 2
Service: 1
Ayden Van
They will stop making your order to make online orders, they will stop midway through making your order to make the entirety of a online order, slow service and there drink machine was broke but they still sold me a drink that tasted terrible.
Atmosphere: 1
Food: 4
Service: 1
Tom Rowan
This SUBWAY at 2339 W Main St in Norman, OK 73072 is by far the BEST Subway around! The food is always super hot and fresh, the store is always clean & the personnel is OUTSTANDING! "SHUNTELLE" is the BEST server ever! SHUNTELLE is always super friendly, super helpful, super efficient, super patient with each order, and super fast with each order! Subway is quite fortunate to have such a valued employee as "SHUNTELLE!"
Atmosphere: 5
Food: 5
Service: 5
Diana Watt
Walked into business and no one greeted me. Employee was outside what appeared on break. The employee inside the store was in the back and sounds as though she was speaking to someone. Waited several minutes and the employee from outside came in. He apologized for my wait and asked if anyone was helping me. He again apologized and began preparing my order. Then the little lady that was talking in the back waltzed out with cell phone glued to her ear. From the talk it was personal. She filled her cup of food with more dressings and danced back to the back of the business. Saw her name, Nicole. She kept on the phone and would peek out to see if I was still there. Thankfully Shawn finished my order. How is it Nicole has a job? Is she a buddy of the boss? Well boss it appears she is no true friend if she is. Product low stock, customer left waiting, etc. Sad.
Atmosphere: 3
Food: 4
Service: 5
Kyle Matthiesen
A 9 dollar 6 inch sandwich is absolutely criminal.
Teel
Asks for tips before providing service
Adarsh
Rude guy. Said the order I was picking up was disgusting lol. How can he judge what is right for the customer to order? Crazy guy with glasses and a hat.
Food is always great. The sandwich maker was very friendly and kind. She deserves a raise.
Atmosphere: 5
Food: 5
Service: 5
Danisha Henry
Fast fresh and friendly service
Atmosphere: 5
Food: 5
Service: 5
Michael and Sonja Gordon
Subway is making smaller bread and less meat. So, that saves me on calories. The price point is competitive.
Wheelchair accessibility: Did not appear to be wheelchair friendly.
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Coca-Cola Classic
Zack Caldwell
This is my favorite subway location out of any that I’ve been to. Food is always great and so are the people. Shoutout to Kelly for always puttin it down!!!
Atmosphere: 5
Food: 5
Service: 5
Benjamin Seymour
Toasted cheddar on Italian herbs and cheese bread with tuna, cucumber, bell pepper, black olives, add tomatoes is the best!
Good fast friendly service and food
Atmosphere: 4
Food: 4
Service: 5
The food is OK. The customer service and employees could use quite a bit of work. I tried to order food here through the app and they canceled it while I was driving over after they charged my card. I was not aware of this until I was already in the store. I asked them to remake the sandwich in person at this point. The employee seemed lethargic and disinterested. They didn’t have the bread I was hoping for because I guess they burnt it. They were also out of roast beef so the sandwich I ordered had to be tweaked. After it took him almost 10 minutes to make my sandwich, they told me that they can’t take my card ( which I reiterate, they already charged once) and said I should’ve seen the sign which was scribbled and pen and take to the door where you can barely see it. Especially since I thought my food would be done already through the app. So I didn’t think to read the signs since I didn’t need to know about new deals or other information. Thankfully, I had cash. Lastly, they just threw a bunch of crumpled up napkins in the bag. Not the biggest deal, but it just again chose their lack of professionalism. Overall terrible service. And I’m gonna have to flag the charge on my card as fraudulent at this point. This was on April 9 at around 9:15 PM.
Atmosphere: 1
Food: 2
Service: 1
GREAT SANDWICH this evening!
Utilized a delivery service & was so stoked on how whomever prepared my sandwich! Asked for extra & HIT IT OUT OF THE BALLPARK! Thank You! Have a good one. Seriously, OUTSTANDING EFFING SANDWICH!
Food: 5
Service: 5
Overall terrible service, will completely stop making your order to complete online order leaving you and your food sitting and waiting.
Atmosphere: 1
Food: 2
Service: 1
They will stop making your order to make online orders, they will stop midway through making your order to make the entirety of a online order, slow service and there drink machine was broke but they still sold me a drink that tasted terrible.
Atmosphere: 1
Food: 4
Service: 1
This SUBWAY at 2339 W Main St in Norman, OK 73072 is by far the BEST Subway around! The food is always super hot and fresh, the store is always clean & the personnel is OUTSTANDING! "SHUNTELLE" is the BEST server ever! SHUNTELLE is always super friendly, super helpful, super efficient, super patient with each order, and super fast with each order! Subway is quite fortunate to have such a valued employee as "SHUNTELLE!"
Atmosphere: 5
Food: 5
Service: 5
Walked into business and no one greeted me. Employee was outside what appeared on break. The employee inside the store was in the back and sounds as though she was speaking to someone. Waited several minutes and the employee from outside came in. He apologized for my wait and asked if anyone was helping me. He again apologized and began preparing my order. Then the little lady that was talking in the back waltzed out with cell phone glued to her ear. From the talk it was personal. She filled her cup of food with more dressings and danced back to the back of the business. Saw her name, Nicole. She kept on the phone and would peek out to see if I was still there. Thankfully Shawn finished my order.
How is it Nicole has a job? Is she a buddy of the boss? Well boss it appears she is no true friend if she is. Product low stock, customer left waiting, etc. Sad.
Atmosphere: 3
Food: 4
Service: 5
A 9 dollar 6 inch sandwich is absolutely criminal.
Asks for tips before providing service
Rude guy. Said the order I was picking up was disgusting lol. How can he judge what is right for the customer to order? Crazy guy with glasses and a hat.
Atmosphere: 1
Food: 2
Service: 1
Restaurantji Recommends
Food is always great. The sandwich maker was very friendly and kind. She deserves a raise.
Atmosphere: 5
Food: 5
Service: 5
Fast fresh and friendly service
Atmosphere: 5
Food: 5
Service: 5
Subway is making smaller bread and less meat. So, that saves me on calories. The price point is competitive.
Wheelchair accessibility: Did not appear to be wheelchair friendly.
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Coca-Cola Classic
This is my favorite subway location out of any that I’ve been to. Food is always great and so are the people. Shoutout to Kelly for always puttin it down!!!
Atmosphere: 5
Food: 5
Service: 5
Toasted cheddar on Italian herbs and cheese bread with tuna, cucumber, bell pepper, black olives, add tomatoes is the best!
Atmosphere: 5
Food: 5
Service: 5
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