Happy people and gourmet ice cream and cookies. Will go again!
Shelley Vasquez
Very good sweet treat!!
Jaime Martinez
Excellent. The Food was delicious and the service was great!!!
shemeka johnson
Good customer service
Lo “2Rawww” Williams
During my experience at the baked bear as a DoorDasher, I entered the store to pick up an order and was greeted with not even a welcome. this was not my first time picking up from the store, so it was easy to tell something felt off.. I usually have great things to say about the Baked Bear and their customer service but today A employee by the name of Lane made me feel very uncomfortable during my time at the establishment. As I attempted to pick up the order which was already late because he helped everybody Before me I let Lane know who I was there to pick up for by reading him the first name and the last initial of the order. He then proceeds to ask oh well can I see the order so of course, I provide him with the order by showing him my phone and I proceed to ask him in a way that was polite and proper. How could I have known the order name the full name if I didn’t have the order basically and he proceeded to tell me that people just come in and take orders sometimes when they say they are for DoorDash although they store orders in a cooler. My response was I would understand that but I told you the name boss like the full name. He said yeah well people also just come in here and make up name sometimes and then they get the order which sounds to me extremely unlikely like if you happen to just create a name in your head and happen to be right, it just seemed like racial profiling. He explained that he was sorry and that the policy is to do that. This is untrue because on multiple different occasions when I’ve picked up, the policy has not been that. I usually just come in and can tell them the name and from the name alone because as a Dasher, you are required to get your orders at a certain time and like I previously stated it was already late so you asking me to show you the name which I just told you it’s now taking more time from my pick up so I just wanted to leave this complaint It just made me feel extremely uncomfortable and I will not be returning there.
LaDonna Williamson
Great place
Leanne Dunton
We just stopped by for a family outing and everything was delicious! Two of my kiddos have a gluten allergy, and they had two gf cookies left, and the kind lady working suggested each get a bowl with one of the cookies. Perfect solution! She then got them each their own scoop of ice cream from two different new tubs of ice cream in the back to avoid gluten contamination. I didn’t even ask for this! She was clearly are of gf protocol which was so appreciated. Thank you Baked Bear! We will be back 😀
Chuck Pace
Very good, and friendly staff
Stacy Dalton
To expensive
Barry Robin
When me and my family are looking for a sweet tooth? This is the place we jump to. My favorite is the Brownies and mint chocolate chip ice cream.
The combowich was delicious. I got fetti cookie, baked bear ice cream and a brownie. Sooooo good. Plus the hot caramel on top was even better.
Morgan Prater
i went in today and got an amazing ice cream sandwich! i have gluten and dairy allergies, and they were very kind and knowledgeable about it. i got the vegan/gf fudgy brownie cookie and vegan chocolate chip ice cream, and both tasted just like the real thing! the staffer even grabbed sprinkles from the back instead of using the one up front, to be extra safe. though there is ALWAYS a risk of cross-contamination, even with careful acts like this, i felt much safer to eat this than i did at other places due to the care they showed. thanks for the great cookie sandwich! i'll definitely be back :)
Holly Cuthbertson
Delicious cookies, brownies and ice cream!
Lull Armstrong
I actually prefer this cookie shop more than insomnia! My favorite is the cookie monster!
Thomas Wilson
I guess 8 is the new dozen. Paid 25$ for EIGHT cookies. This is absolutely ridiculous.
Happy people and gourmet ice cream and cookies. Will go again!
Very good sweet treat!!
Excellent. The Food was delicious and the service was great!!!
Good customer service
During my experience at the baked bear as a DoorDasher, I entered the store to pick up an order and was greeted with not even a welcome. this was not my first time picking up from the store, so it was easy to tell something felt off.. I usually have great things to say about the Baked Bear and their customer service but today A employee by the name of Lane made me feel very uncomfortable during my time at the establishment. As I attempted to pick up the order which was already late because he helped everybody Before me I let Lane know who I was there to pick up for by reading him the first name and the last initial of the order. He then proceeds to ask oh well can I see the order so of course, I provide him with the order by showing him my phone and I proceed to ask him in a way that was polite and proper. How could I have known the order name the full name if I didn’t have the order basically and he proceeded to tell me that people just come in and take orders sometimes when they say they are for DoorDash although they store orders in a cooler. My response was I would understand that but I told you the name boss like the full name. He said yeah well people also just come in here and make up name sometimes and then they get the order which sounds to me extremely unlikely like if you happen to just create a name in your head and happen to be right, it just seemed like racial profiling. He explained that he was sorry and that the policy is to do that. This is untrue because on multiple different occasions when I’ve picked up, the policy has not been that. I usually just come in and can tell them the name and from the name alone because as a Dasher, you are required to get your orders at a certain time and like I previously stated it was already late so you asking me to show you the name which I just told you it’s now taking more time from my pick up so I just wanted to leave this complaint It just made me feel extremely uncomfortable and I will not be returning there.
Great place
We just stopped by for a family outing and everything was delicious! Two of my kiddos have a gluten allergy, and they had two gf cookies left, and the kind lady working suggested each get a bowl with one of the cookies. Perfect solution! She then got them each their own scoop of ice cream from two different new tubs of ice cream in the back to avoid gluten contamination. I didn’t even ask for this! She was clearly are of gf protocol which was so appreciated. Thank you Baked Bear! We will be back 😀
Very good, and friendly staff
To expensive
When me and my family are looking for a sweet tooth? This is the place we jump to. My favorite is the Brownies and mint chocolate chip ice cream.
Restaurantji Recommends
The combowich was delicious. I got fetti cookie, baked bear ice cream and a brownie. Sooooo good. Plus the hot caramel on top was even better.
i went in today and got an amazing ice cream sandwich! i have gluten and dairy allergies, and they were very kind and knowledgeable about it. i got the vegan/gf fudgy brownie cookie and vegan chocolate chip ice cream, and both tasted just like the real thing! the staffer even grabbed sprinkles from the back instead of using the one up front, to be extra safe. though there is ALWAYS a risk of cross-contamination, even with careful acts like this, i felt much safer to eat this than i did at other places due to the care they showed. thanks for the great cookie sandwich! i'll definitely be back :)
Delicious cookies, brownies and ice cream!
I actually prefer this cookie shop more than insomnia! My favorite is the cookie monster!
I guess 8 is the new dozen. Paid 25$ for EIGHT cookies. This is absolutely ridiculous.
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