Staff was friendly food was great atmosphere was good
Atmosphere: 5
Food: 5
Service: 5
Michael Armstrong
They got the best french dip sandwiches in the whole world
Atmosphere: 2
Food: 5
Service: 3
Mik3y
The manager on duty was very unprofessional. She was constantly yelling at an employee who was obviously new and reprimanding her in front of everyone. The employee was also rude to my wife when she went to let them know her order was incorrect.
Atmosphere: 1
Food: 3
Service: 1
casey coppedge
Do not use this arbys, they're beyond slow and incompetent
Barb Newman
Food was cold when it was handed to me. Had me move up waiting on fries. Fries was cold
Food: 1
Service: 1
Fernando George
Drive thru pick up order.
Food: 5
Service: 5
Tim DiSanza
Restaurant is normally good. Recently, maybe because of personelle changes, standards have dropped. Last week I purchased a Reuben and was asked if I wanted to upgrade to double meat. I declined. Got home and saw my Reuben had little to no corned beef and was mostly saurkraut. So that sucked. 4 days later I purchased 2 double roast beef sandwiches. The drive through attendant asked if I wanted any sauces to which I replied 'Horsey Sauce'. They gave me my drink and asked me to pull up by the door and someone will bring my food out when ready. They do this often even when nobody ever comes in line behind me, which is annoying. About 8 minutes later they bring out my order. I look in the bag and there is only Arby's Sauce which I despise. So I need to park, go inside and get what I asked for, Horsey Sauce. This could have saved time if I was still at the window. Now I realize it's almost 9pm and 95% of the roast beef is cut during the late morning but what I got looked like, tasted like, and the texture of the roast beef was like it was carved 3 days ago and wasn't good at all. My most recent trip to the same store occured just 5 days ago. I was leary to go back but was with friends who wanted Arby's for lunch. I agreed. Actually, the roast beef was very good and tender. Then again, it is 12 noon. I ended up getting the 4 for $10 deal along with my normal large crinkle fries. I hate Arby's curly fries, always have and so glad I now have an option. I also decided on a lemonade instead of my normal Sprite. Once again Horsey sauce was the request. I get my order, we went inside with 3 people and all ordered separately, and look in the bag and see Horsey sauce packets so I am happy. Until I get home. The lemonade was awful. No sweetness. It was the standard fountain lemonade not their signature lemonade so maybe that's my fault. So that was a waste of money because it was undrinkable. Secondly, I stated the roast beef was in fact very tender but there wasn't a lot of it on any of the 4 sandwiches so I ended up combining 2 into 1 which made a normal sized regular roast beef sandwich. I also was unhappy that I only received 3 total packets of Horsey sauce. 3 packets for 4 sandwiches. That's just great. I normally use 2 per sandwich so maybe combining was in their minds as well. All in all, I like Arby's but this particular one on Reno in Oklahoma City might not be my go to place much longer. They also like to close earlier than advertised. Go there on a Friday night at 11:20 after I get off work and nobody is inside. Supposed to be open til midnight. Workers are still there, usually sitting outside the main entrance, but are not manning the store for customers. I stopped going there after work and instead go to Sonic or Dairy Queen, both on either side because they are still open and working. Sure this was long but wanted to share my experiences over the last 4 weeks.
Atmosphere: 3
Food: 4
Service: 3
kelevetta nwajagu
Outstanding service.
Atmosphere: 4
Food: 4
Service: 4
Seminole Pride
Got home my sandwich had only three little onion rings on it not even enough for the whole sandwich they know they were wrong for this.
Atmosphere: 3
Food: 1
Service: 4
Trisha Cherry
Low on staff but the evening crew was phenomenal with the customer service thanks Benjamin from the pink floyd cherry girls 😁
This arbys used to be sloppy but went here today and was amazing great service and great food
nicemoveman
The food has been pretty good. And the inside is like any other fast food restaurant. What really makes this place better than others is the employees. The staff were always kind and very patient and make very helpful suggestions.
Atmosphere: 4
Food: 4
Service: 5
Andrea Caine
Would have gave more stars but there was a hair in the middle of the sandwich, threw it away (the sandwich) yuck.
Staff was friendly food was great atmosphere was good
Atmosphere: 5
Food: 5
Service: 5
They got the best french dip sandwiches in the whole world
Atmosphere: 2
Food: 5
Service: 3
The manager on duty was very unprofessional. She was constantly yelling at an employee who was obviously new and reprimanding her in front of everyone. The employee was also rude to my wife when she went to let them know her order was incorrect.
Atmosphere: 1
Food: 3
Service: 1
Do not use this arbys, they're beyond slow and incompetent
Food was cold when it was handed to me. Had me move up waiting on fries. Fries was cold
Food: 1
Service: 1
Drive thru pick up order.
Food: 5
Service: 5
Restaurant is normally good. Recently, maybe because of personelle changes, standards have dropped. Last week I purchased a Reuben and was asked if I wanted to upgrade to double meat. I declined. Got home and saw my Reuben had little to no corned beef and was mostly saurkraut. So that sucked. 4 days later I purchased 2 double roast beef sandwiches. The drive through attendant asked if I wanted any sauces to which I replied 'Horsey Sauce'. They gave me my drink and asked me to pull up by the door and someone will bring my food out when ready. They do this often even when nobody ever comes in line behind me, which is annoying. About 8 minutes later they bring out my order. I look in the bag and there is only Arby's Sauce which I despise. So I need to park, go inside and get what I asked for, Horsey Sauce. This could have saved time if I was still at the window. Now I realize it's almost 9pm and 95% of the roast beef is cut during the late morning but what I got looked like, tasted like, and the texture of the roast beef was like it was carved 3 days ago and wasn't good at all. My most recent trip to the same store occured just 5 days ago. I was leary to go back but was with friends who wanted Arby's for lunch. I agreed. Actually, the roast beef was very good and tender. Then again, it is 12 noon. I ended up getting the 4 for $10 deal along with my normal large crinkle fries. I hate Arby's curly fries, always have and so glad I now have an option. I also decided on a lemonade instead of my normal Sprite. Once again Horsey sauce was the request. I get my order, we went inside with 3 people and all ordered separately, and look in the bag and see Horsey sauce packets so I am happy. Until I get home. The lemonade was awful. No sweetness. It was the standard fountain lemonade not their signature lemonade so maybe that's my fault. So that was a waste of money because it was undrinkable. Secondly, I stated the roast beef was in fact very tender but there wasn't a lot of it on any of the 4 sandwiches so I ended up combining 2 into 1 which made a normal sized regular roast beef sandwich. I also was unhappy that I only received 3 total packets of Horsey sauce. 3 packets for 4 sandwiches. That's just great. I normally use 2 per sandwich so maybe combining was in their minds as well. All in all, I like Arby's but this particular one on Reno in Oklahoma City might not be my go to place much longer. They also like to close earlier than advertised. Go there on a Friday night at 11:20 after I get off work and nobody is inside. Supposed to be open til midnight. Workers are still there, usually sitting outside the main entrance, but are not manning the store for customers. I stopped going there after work and instead go to Sonic or Dairy Queen, both on either side because they are still open and working. Sure this was long but wanted to share my experiences over the last 4 weeks.
Atmosphere: 3
Food: 4
Service: 3
Outstanding service.
Atmosphere: 4
Food: 4
Service: 4
Got home my sandwich had only three little onion rings on it not even enough for the whole sandwich they know they were wrong for this.
Atmosphere: 3
Food: 1
Service: 4
Low on staff but the evening crew was phenomenal with the customer service thanks Benjamin from the pink floyd cherry girls 😁
Restaurantji Recommends
This arbys used to be sloppy but went here today and was amazing great service and great food
The food has been pretty good. And the inside is like any other fast food restaurant. What really makes this place better than others is the employees. The staff were always kind and very patient and make very helpful suggestions.
Atmosphere: 4
Food: 4
Service: 5
Would have gave more stars but there was a hair in the middle of the sandwich, threw it away (the sandwich) yuck.
Food: 2
Great employees
Atmosphere: 5
Food: 5
Service: 5
Love this location
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Roast Beef
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