Church's Texas Chicken

Ghetto? The workers are outside getting high instead of inside working. Long wait food isn’t even cooked all the way!

Atmosphere: 1

Food: 1

Service: 1

Pretty good place love their honey butter biscuits

Atmosphere: 3

Food: 5

Service: 4

Not great

Atmosphere: 1

Food: 2

Service: 1

It is what it is. I wasn't expecting much from church's. The food was old, and the staff wasn't very welcoming

Atmosphere: 3

Food: 3

Service: 3

Dirty lobby,Dirty behind the counter.Sometimes rude employees plus we never get spicy,they're either out or just give us regular chicken..We've decided to go to KFC instead.Enough is enough.Good luck of you go here or any churches chicken for that matter 😡

Atmosphere: 1

Food: 1

Service: 1

Every single time I order on doordash they get my order wrong!!! I always order spicy and every single time they give me original, it’s so annoying, just pay attention!!! Prices on DoorDash are already high enough, my order shouldn’t be wrong every single time just because I am unable to pick it up. Sides are normally good but they tasted funny this time, hire better employees, they clearly don’t care.

Atmosphere: 2

Food: 1

Service: 2

We arrived close to closing and everything was as good as always. Been coming to this location for over 20 years. Would rate it 10 stars or a perfect score. Been a Chuchs customer for 50 years now.

Atmosphere: 5

Food: 5

Service: 5

Very good but greasy as usual, the nature of the products.....

Atmosphere: 3

Food: 3

Service: 4

Definitely will not be returning to this location after today's visit.
Had my son go in to get a 10 PC legs and thighs and regular size mac and cheese.
Upon arriving home, he had the whole 10 PC Family meal. I asked why he got the whole meal and he responded that the woman at the register told him he couldn't get the items ordered the way he requested without the meal.

I've worked at Church's. I know how to order.

Upon returning items and telling them the mix-up, we are told we cannot receive our refund. Items we did not order.
Whatever policies and procedures you have in place should be posted because I returned all items unopened and untouched.
Church's can't be that hard up for money. Cuz I still walked away with no order, no food, no resolution.

Atmosphere: 1

Food: 1

Service: 1

My food was great and correct, no napkins provided considering we got a 10pc family meal. This location although it's in a low income area doesn't mean it needs to be in poor condition. The employees didn't greet myself upon entering, continued their conversation and I had to interupt. The white gentleman with colored hair was polite and smiled when he handed me my food. The older black lady with short wave hair didn't smile or speak when spoken to. At least the foods good lol

Atmosphere: 2

Food: 5

Service: 3

Recommended dishes: Jalapeño Cheese Bombers, Mashed Potatoes \u0026 Gravy

Amazing storefront!

Atmosphere: 5

Food: 5

Service: 5

I am writing to express my concern about the service my party and I received at your location around 4:30 PM yesterday. After placing our order, we asked for some sauces. We observed other customers receiving sauces free of charge. A staff member was about to provide us with sauces, but another employee, a Black female staff member, intervened and informed us that we needed to pay for them.

Additionally, she instructed us to return to the line even though we were already at the counter, waiting for 30 mins, which felt unnecessary and inconsistent with how other customers were treated. This experience left us feeling singled out and disappointed with the level of service.

I believe fair and consistent treatment of all customers is essential, and I kindly ask that you address this matter with your staff to ensure a better experience for everyone.

Thank you for your time and attention.

Atmosphere: 1

Food: 5

Service: 1

This store needs a deep cleaning due to me seeing roaches coming from under the front counter and trash can eww, and also some customer service training smh idk whats going on today but todays service was just horrible please do better! Even after waiting for 15 mins my food still was not fresh like just ridiculous…

Atmosphere: 1

Food: 1

Service: 1

plz bring back the old churches...this new recipe yall using is super salty and taste nothing like the churches from 2 months ago.

Atmosphere: 1

Food: 1

Service: 5

Recommended dishes: Dr Pepper

Only 2 people working and they were both super slow waited for over 30 min and ended up leaving because they still were only on the second person in line from when I walked in. Do better Church's chicken!!!

Atmosphere: 1

Food: 1

Service: 1