Good healthy food but they open when they like. Some days they don't bother opening.
Atmosphere: 1
Food: 5
Service: 4
Recommended dishes: Chicken Fresca Sandwich
KJ C
This is one of the healthiest places in town!! AND BONUS! You can buy bottles of the dressing!!!!! Love it!
Atmosphere: 5
Food: 5
Service: 5
Kasey Raia Stout
Nice location with lots of seating. It feels a bit sterile inside, but that's not a bad thing.
Atmosphere: 4
Food: 3
Service: 5
Brad H.
We placed an order online for pickup. When I walked in to get it, I was told, "We're closed." I said I was there for an online order. They told me, "Yeah, we canceled it. Our boss forgot to shut off ordering and it's the day before Thanksgiving. You should be getting your money back." I understand it's the day BEFORE a holiday, but that's unacceptable.
Sarah H
Get the sweet potato curry soup! It is so good
Atmosphere: 5
Food: 5
Service: 5
Paula W.
This used to be one of my favorite places. Not now. The customer service is horrible. Definitely not welcoming. I order a chicken Caesar wrap and it was mostly croutons instead of chicken. Who puts those in a wrap anyway? They didn't even bother to ask me what I wanted. Marked this off of my list.
Google User
Asked for a spicy avocado sandwich with no cheese/ chips, add chicken. They never put avocado on it. $14 out the window. Never coming back.
Estie H.
I would normally recommend this restaurant. It has always been great to me and the salads are amazing. Unfortunately, their customer service has dwindled significantly to the point it's not worth it to me anymore. I had a very awkward and rude encounter with an employee working the salad bar and notified corporate via email and provided the name of the employee. I never even heard back from them after a week and a half which has further let me down. This restaurant was ran so well when this was at the previous location with a different manager, I don't know her name all I remember is she had purplish hair.
Steve McFadden
Trash. When the food actually has flavor, it’s too salty or too sweet. Expensive for what you get. The location itself feels like a box, no personality. I also witnessed a manager talking to a new employee about how training is done….you actually just give an employee one of the menus and tell them to memorize what goes on what? I saw an employee get a talking to for not knowing to tell anyone in a loud voice to put shrimp on the grill, I’m not at all surprised that said employee responded by saying they weren’t given any kind of training other than reading a menu. No wonder it takes so long to get your food, counter assistants apparently get no training so no one under the level of manager knows what to do. I could even hear people arguing back in the kitchen. This place is disgraceful. No, thank you.
Atmosphere: 1
Food: 1
Service: 1
Daniel Hansen
Store cancelled Door Dash order without explanation. Called and was not given an option to talk to a real person, only a recording saying they don’t accept phone orders between 11am-1pm.
Food is great but I could make three meals if I bought the ingredients myself of what you pay here for one, I guess it's the
Atmosphere: 3
Food: 4
Service: 3
Recommended dishes: Salmon Club Sandwich
Kat Van Horn
I really enjoy coolgreens, it is one of my favorite places to eat. The issue I run into is that I order the same salad every single time. Yet no matter what location I try to go to or stick with, it is always inconsistent. The amount of dressing is different each time, there is ALWAYS an ingredient(s) missing, even the packaging is different. Every now and then I get a REALLLLY good one and that keeps me coming back, but I think it would be nice to know what I'm getting each time.***UPDATE***I returned to the location on Memorial Rd, and they had recognized my name from the reviews. The manager of the store, Larissa, greeted me by name and had personally made my salad to ensure she had made it correctly. She asked me to take a look and confirm the salad was made with all ingredients, as that had been my main complaint. When I had trouble identifying any Bleu cheese in the salad, Larissa made me a large to go ramekin of the crumbles, which was amazing! The salad was delicious! Larissa really wants to keep her customers happy. I would suggest that anyone who has had a bad experience give this restaurant another try. Voice your grievances and they will be corrected! I am so glad I had this positive experience bc I truly love the food here. Thank you Larissa for going above and beyond! I will certainly be back!
Zoe Marino
The food is always fresh and tasty! Staff is amazing and so helpful. Great selection for different eaters, definitely a great spot to be able to eat healthy on the go.
rylee murray
Staff was great with customer service, store manager checked on us while we were eating and was so kind. The food was also so yummy! I will definitely be returning to this Coolgreens. :)
Zoe M.
Great spot for fresh and tasty lunch. Love coming to catch up with friends. Service is amazing! Staff is always so friendly and helpful.
Good healthy food but they open when they like. Some days they don't bother opening.
Atmosphere: 1
Food: 5
Service: 4
Recommended dishes: Chicken Fresca Sandwich
This is one of the healthiest places in town!! AND BONUS! You can buy bottles of the dressing!!!!! Love it!
Atmosphere: 5
Food: 5
Service: 5
Nice location with lots of seating. It feels a bit sterile inside, but that's not a bad thing.
Atmosphere: 4
Food: 3
Service: 5
We placed an order online for pickup. When I walked in to get it, I was told, "We're closed." I said I was there for an online order. They told me, "Yeah, we canceled it. Our boss forgot to shut off ordering and it's the day before Thanksgiving. You should be getting your money back." I understand it's the day BEFORE a holiday, but that's unacceptable.
Get the sweet potato curry soup! It is so good
Atmosphere: 5
Food: 5
Service: 5
This used to be one of my favorite places. Not now. The customer service is horrible. Definitely not welcoming. I order a chicken Caesar wrap and it was mostly croutons instead of chicken. Who puts those in a wrap anyway? They didn't even bother to ask me what I wanted. Marked this off of my list.
Asked for a spicy avocado sandwich with no cheese/ chips, add chicken. They never put avocado on it. $14 out the window. Never coming back.
I would normally recommend this restaurant. It has always been great to me and the salads are amazing. Unfortunately, their customer service has dwindled significantly to the point it's not worth it to me anymore. I had a very awkward and rude encounter with an employee working the salad bar and notified corporate via email and provided the name of the employee. I never even heard back from them after a week and a half which has further let me down. This restaurant was ran so well when this was at the previous location with a different manager, I don't know her name all I remember is she had purplish hair.
Trash. When the food actually has flavor, it’s too salty or too sweet. Expensive for what you get. The location itself feels like a box, no personality. I also witnessed a manager talking to a new employee about how training is done….you actually just give an employee one of the menus and tell them to memorize what goes on what? I saw an employee get a talking to for not knowing to tell anyone in a loud voice to put shrimp on the grill, I’m not at all surprised that said employee responded by saying they weren’t given any kind of training other than reading a menu. No wonder it takes so long to get your food, counter assistants apparently get no training so no one under the level of manager knows what to do. I could even hear people arguing back in the kitchen. This place is disgraceful. No, thank you.
Atmosphere: 1
Food: 1
Service: 1
Store cancelled Door Dash order without explanation. Called and was not given an option to talk to a real person, only a recording saying they don’t accept phone orders between 11am-1pm.
Restaurantji Recommends
Food is great but I could make three meals if I bought the ingredients myself of what you pay here for one, I guess it's the
Atmosphere: 3
Food: 4
Service: 3
Recommended dishes: Salmon Club Sandwich
I really enjoy coolgreens, it is one of my favorite places to eat. The issue I run into is that I order the same salad every single time. Yet no matter what location I try to go to or stick with, it is always inconsistent. The amount of dressing is different each time, there is ALWAYS an ingredient(s) missing, even the packaging is different. Every now and then I get a REALLLLY good one and that keeps me coming back, but I think it would be nice to know what I'm getting each time.***UPDATE***I returned to the location on Memorial Rd, and they had recognized my name from the reviews. The manager of the store, Larissa, greeted me by name and had personally made my salad to ensure she had made it correctly. She asked me to take a look and confirm the salad was made with all ingredients, as that had been my main complaint. When I had trouble identifying any Bleu cheese in the salad, Larissa made me a large to go ramekin of the crumbles, which was amazing! The salad was delicious! Larissa really wants to keep her customers happy. I would suggest that anyone who has had a bad experience give this restaurant another try. Voice your grievances and they will be corrected! I am so glad I had this positive experience bc I truly love the food here. Thank you Larissa for going above and beyond! I will certainly be back!
The food is always fresh and tasty! Staff is amazing and so helpful. Great selection for different eaters, definitely a great spot to be able to eat healthy on the go.
Staff was great with customer service, store manager checked on us while we were eating and was so kind. The food was also so yummy! I will definitely be returning to this Coolgreens. :)
Great spot for fresh and tasty lunch. Love coming to catch up with friends. Service is amazing! Staff is always so friendly and helpful.