The owner is very nice and the coffee is good. The staff can be a bit rude though. There’s one girl always complaining about mobile orders, which doesn’t make you feel very welcome to use the app. Friendly service is definitely lacking at this location. Hopefully the owner can identify the rude employees and offer extra training so customers have a more peasant experience in the mornings.
Atmosphere: 2
Food: 4
Service: 2
David Meidinger
You’re in business to sell coffee. You shouldn’t be running out of coffee at 7pm especially after making me wait 4 minutes to tell me that.
Atmosphere: 1
Food: 1
Service: 1
Dawn Kluesner
This location has been in my area forever and their quality is pretty steady & consistent. The staff is always nice and the inside is always clean.
Atmosphere: 5
Food: 5
Service: 5
Jennifer Hallenbeck
We have had excellent experiences with this Duncan Donuts. We visit it regularly. The food is always fresh. The staff is always courteous. The orders are always correct. We enjoy the Kolaches, regularly. The egg bites are always fresh. The coffee is always hot. Thank you! You guys are great!
This Dunkin is great! The employees are always friendly and do a great job, and the orders are always accurate and well executed. The only thing I wish was different was their closing time. I guess most people may not necessarily want coffee after 8:30PM, so I get it, but man do I wish they were open later. Even if it was just 9:00... All that to say, that's a corporate decision, so not within their control, and they absolutely deserve 5 stars!
Atmosphere: 5
Food: 5
Service: 5
Dwayne Strand
Staff was simply awesome and the doughnuts was purdy awesome also
Atmosphere: 5
Food: 5
Service: 5
Juan López (Meño)
Very bad service😏 I placed my order on the app I went to pick it up and they didn't want to give it to me 😡 I don't recommend it
Heavily disappointed with their signature toasted white chocolate latte! The cup was half-full, no whipped cream, not even a taste of anything but coffee. I will not return here for any of our work beverages. If my boss wanted coffee, we'd give her some from the office. We called and the girl was rude, but still apologized. Just acted like it's not a big deal. Below is what we got, uniced as requested, but just a nasty cup of coffee.
Atmosphere: 1
Food: 1
Service: 1
Aaliyah Richey
Been going here for about 3 years every day and these ladies are awesome. I love them so much. So kind and helpful. Shauna has been the manager since I’ve been going there and she always makes sure everything is done right.
If I could give ZERO I would bc the person who worked the drive thru was flat-sounding, rude and offered no input. When asked I could substitute a drink instead of getting a coffee, this person simply stated no… Zero customer service and to top it all off, they took twenty minutes to get the order ready and it was the WRONG order. If you can’t be cordial and professional let alone get an order right, you shouldn’t work in this industry. Trash service with trash people. Never coming back and if you can avoid it, don’t come here. Also super greasy food with low quality… Hashbrowns are supposed to be crunchy and mine were wet with grease. DISGUSTING! Not worth the money or time…
This place rocks.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Doughnut
Excellent service
Atmosphere: 5
Food: 5
Service: 5
The owner is very nice and the coffee is good. The staff can be a bit rude though. There’s one girl always complaining about mobile orders, which doesn’t make you feel very welcome to use the app. Friendly service is definitely lacking at this location. Hopefully the owner can identify the rude employees and offer extra training so customers have a more peasant experience in the mornings.
Atmosphere: 2
Food: 4
Service: 2
You’re in business to sell coffee. You shouldn’t be running out of coffee at 7pm especially after making me wait 4 minutes to tell me that.
Atmosphere: 1
Food: 1
Service: 1
This location has been in my area forever and their quality is pretty steady & consistent. The staff is always nice and the inside is always clean.
Atmosphere: 5
Food: 5
Service: 5
We have had excellent experiences with this Duncan Donuts. We visit it regularly. The food is always fresh. The staff is always courteous. The orders are always correct. We enjoy the Kolaches, regularly. The egg bites are always fresh. The coffee is always hot. Thank you! You guys are great!
Food: 5
Service: 5
Recommended dishes: Glazed Donuts, Chocolate Eclair, Sourdough Breakfast Sandwich, Croissant, Grilled Cheese, Doughnut, Dozen Donuts
Pretty laid back but accurate.
Atmosphere: 5
Food: 5
Service: 5
This Dunkin is great! The employees are always friendly and do a great job, and the orders are always accurate and well executed. The only thing I wish was different was their closing time. I guess most people may not necessarily want coffee after 8:30PM, so I get it, but man do I wish they were open later. Even if it was just 9:00... All that to say, that's a corporate decision, so not within their control, and they absolutely deserve 5 stars!
Atmosphere: 5
Food: 5
Service: 5
Staff was simply awesome and the doughnuts was purdy awesome also
Atmosphere: 5
Food: 5
Service: 5
Very bad service😏 I placed my order on the app I went to pick it up and they didn't want to give it to me 😡 I don't recommend it
Atmosphere: 1
Service: 1
Restaurantji Recommends
Always fresh food, good, accurate service. Lots variety. Kolache & everything mini bagels are fav.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Caramel Iced Macchiato, Half Dozen Donuts, Dozen Donuts
Heavily disappointed with their signature toasted white chocolate latte! The cup was half-full, no whipped cream, not even a taste of anything but coffee. I will not return here for any of our work beverages. If my boss wanted coffee, we'd give her some from the office. We called and the girl was rude, but still apologized. Just acted like it's not a big deal. Below is what we got, uniced as requested, but just a nasty cup of coffee.
Atmosphere: 1
Food: 1
Service: 1
Been going here for about 3 years every day and these ladies are awesome. I love them so much. So kind and helpful. Shauna has been the manager since I’ve been going there and she always makes sure everything is done right.
Atmosphere: 5
Food: 5
Service: 5
This Dunkin is a hit or miss.
Atmosphere: 4
Food: 4
Service: 3
Recommended dishes: Glazed Donuts, Caramel Iced Macchiato, Croissant, Bagel, Muffins
If I could give ZERO I would bc the person who worked the drive thru was flat-sounding, rude and offered no input. When asked I could substitute a drink instead of getting a coffee, this person simply stated no… Zero customer service and to top it all off, they took twenty minutes to get the order ready and it was the WRONG order. If you can’t be cordial and professional let alone get an order right, you shouldn’t work in this industry. Trash service with trash people. Never coming back and if you can avoid it, don’t come here. Also super greasy food with low quality… Hashbrowns are supposed to be crunchy and mine were wet with grease. DISGUSTING! Not worth the money or time…
Atmosphere: 1
Food: 1
Service: 1
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