I would never go here! Pulled up at 7:15 p.m. when the restaurant closed at 9:00 p.m. after a long day at the waterpark, all we wanted was a simple plate of spaghetti and meat sauce. We were then told by what looked like a 12-year-old blonde Chef in the back that it would be 25min before they can make a simple dish that is number one on their menu! What is the point of offering spaghetti and meat sauce as your number one meal choice when you close an hour and 45 minutes from the time that I arrived and you tell me that you don't have it available. That would be the absolute opposite of the term fast food. I would only recommend this restaurant to your worst enemy!
Tonia Allred
We Had takeout. My husband is a trucker so it was an in and out kinda deal. Our FIRST time ever eating at any of this chained places but it was absolutely amazing đ We had a great time and absolutely wonderful food.
Greg Henry
Closed way too early!! Not good âŠ.
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For a fast food that was very unexpected! Do have hot pasta ready so fast. Also pretty decent and good price.
Billy Warren
The food was fresh and delicious and the staff was friendly and building was clean.
M Easterling
The loaded spaghetti is awesome just needs a little more sauce.
James Jones
I usually get the chicken Parm here. It's pretty good for a truck stop food. Better than fried chicken, or pizza in my opinion.
Atmosphere: 4
Food: 4
Service: 5
Paul Dressler
Tonightâs visit to Fazoliâs was a complete disaster from start to finish. I rarely write reviews, but the sheer frustration and disappointment compel me to share my experience.
I clarified that I wasnât trying to âbreakâ the bill unnecessarily, pointing out that surely they had the $50-some in change required. Yet the answer was still no. Even when I asked what would happen if my total were doubled at around $83 instead of $41 and change, I was told they still wouldnât accept it. Their solution was for me to walk to the store next door to get change. Frustrated but wanting to salvage the evening, I begrudgingly complied. Looking back, I should have left then and there.
It wasnât just the refusalâit was the way she said it, as if she actually enjoyed the opportunity to deny a basic request. I wasnât asking for a full bowl of sauce or something to dip breadsticks intoâjust a small scoop to make the dry pasta edible. Despite explaining this, she refused and repeated, "It'll be $2.19 plus tax!". Her attitude made it clear that accommodating a simple, reasonable request was out of the question.
Between the ridiculous payment policy, the lackluster food, the hair in the meal, and the managerâs smug indifference, this visit was a perfect example of how to alienate customers. If Fazoliâs wants to create a training manual on driving patrons away, tonightâs experience should be its centerpiece.
If I could give zero stars, I would. I've been a customer of Fazoli's for years. Heck, I've even got their app for rewards. However, tonight, Fazoliâs has lost my business permanently, and Iâll be sharing this experience with anyone who asks.
Atmosphere: 1
Food: 1
Service: 1
Matt Bishop
Was a little hesitant to try since it was at a truck stop....but it was soooo good!! The breadsticks were the best I've had in a long time....and I ate like six đ€Ł Staff was great too and food came out hot
Not sure why they even have any negative reviews. Unless they fired some bad staff members that used to work there. But there were three ladies working there and all of them were very nice! One had even clocked out to go home and was making suggestions on what I should get. The manager was great! Super friendly the place looked clean, and the food was great. Better than Olive Garden at fast food time/price.
Atmosphere: 4
Food: 5
Service: 5
Lloyd Binkley
Food was great, had baked spaghetti but service was like a fast food place, unlimited breadsticks if you dined in but you had to get up and ask for more..... hope it last i will eat their again....
While this location is located within a truck stop the store was clean, the food was prepared as ordered, and the servings were generous. For a "fast food Italian" the sauce was robust, well seasoned, noodles cooked to al dente, and the meatballs were spot on.
Wheelchair accessibility: They have handicap parking on the far side of bldg which is on opposite side of bldg from resturant
Placed our order. Lady came 10 minutes later. We don't have lettuce for that salad. We have it for a side salad. Canceled that part of our order. Got our sandwiches and went up and asked for mayo. Was told it was already on the sandwiches. Definitely not impressed and will not return. 32.00 for 2 6 inch sandwiches and 2 medium drinks.
Atmosphere: 1
Food: 1
Service: 1
Aaron w Brian Sr (Fatboy Foodie)
I'm not a big fan of fazolis but when I do eat fazolis it's always the Morgan Rd TA location. If every fazolis was like this one I'd be a bigger fan. I love lasagna so of course I had the baked lasagna and Mrs foodie had the tortellini and they were both pretty good. It could of been the pretty ladies working just cook better I don't knowđ Like always don't drink and drive and make every day your best day ever.
I would never go here! Pulled up at 7:15 p.m. when the restaurant closed at 9:00 p.m. after a long day at the waterpark, all we wanted was a simple plate of spaghetti and meat sauce. We were then told by what looked like a 12-year-old blonde Chef in the back that it would be 25min before they can make a simple dish that is number one on their menu! What is the point of offering spaghetti and meat sauce as your number one meal choice when you close an hour and 45 minutes from the time that I arrived and you tell me that you don't have it available. That would be the absolute opposite of the term fast food. I would only recommend this restaurant to your worst enemy!
We Had takeout. My husband is a trucker so it was an in and out kinda deal. Our FIRST time ever eating at any of this chained places but it was absolutely amazing đ We had a great time and absolutely wonderful food.
Closed way too early!! Not good âŠ.
For a fast food that was very unexpected! Do have hot pasta ready so fast. Also pretty decent and good price.
The food was fresh and delicious and the staff was friendly and building was clean.
The loaded spaghetti is awesome just needs a little more sauce.
I usually get the chicken Parm here. It's pretty good for a truck stop food. Better than fried chicken, or pizza in my opinion.
Atmosphere: 4
Food: 4
Service: 5
Tonightâs visit to Fazoliâs was a complete disaster from start to finish. I rarely write reviews, but the sheer frustration and disappointment compel me to share my experience.
It began when my fiancĂ©e, our 4-year-old son, and I decided to have dinner there. We ordered two Chicken Fettuccine dinners and a Loaded Baked Spaghetti, totaling over $41 and change. When I handed the cashier a $100 bill, I was told they couldnât accept itânot because they lacked change, but because their policy prohibited them from taking anything larger than a $20 bill.
I clarified that I wasnât trying to âbreakâ the bill unnecessarily, pointing out that surely they had the $50-some in change required. Yet the answer was still no. Even when I asked what would happen if my total were doubled at around $83 instead of $41 and change, I was told they still wouldnât accept it. Their solution was for me to walk to the store next door to get change. Frustrated but wanting to salvage the evening, I begrudgingly complied. Looking back, I should have left then and there.
When our food arrived, the disappointment continued. The pasta dishes had just enough sauce to barely coat the topâjust enough to say there was sauce, but nowhere near enough to make the meals enjoyable. Still, we started eating, but my fiancĂ©eâs meal came to an abrupt halt when she found a short black hair in her Fettuccine. She brought the dish to the counter, and while they did replace it, the damage was already done.
I finished my spaghetti, and my fiancée ate her replacement meal, but our 4-year-old barely touched his dry Fettuccine. I went to get a to-go container and politely asked the manager if she could provide a small scoop of sauce to pour over his leftovers. Her immediate response was, "You'll have to pay for it and it's $2.19 plus tax."
It wasnât just the refusalâit was the way she said it, as if she actually enjoyed the opportunity to deny a basic request. I wasnât asking for a full bowl of sauce or something to dip breadsticks intoâjust a small scoop to make the dry pasta edible. Despite explaining this, she refused and repeated, "It'll be $2.19 plus tax!". Her attitude made it clear that accommodating a simple, reasonable request was out of the question.
Between the ridiculous payment policy, the lackluster food, the hair in the meal, and the managerâs smug indifference, this visit was a perfect example of how to alienate customers. If Fazoliâs wants to create a training manual on driving patrons away, tonightâs experience should be its centerpiece.
If I could give zero stars, I would. I've been a customer of Fazoli's for years. Heck, I've even got their app for rewards. However, tonight, Fazoliâs has lost my business permanently, and Iâll be sharing this experience with anyone who asks.
Atmosphere: 1
Food: 1
Service: 1
Was a little hesitant to try since it was at a truck stop....but it was soooo good!! The breadsticks were the best I've had in a long time....and I ate like six đ€Ł Staff was great too and food came out hot
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bread Sticks, Baked Ziti
Tonightâs visit to Fazoliâs was a complete disaster from start to finish. I rarely write reviews, but the sheer frustration and disappointment compel me to share my experience. It began when my fiancĂ©e, our 4-year-old son, and I decided to have dinner there. We ordered two Chicken Fettuccine dinners and a Loaded Baked Spaghetti, totaling over $41 and change. When I handed the cashier a $100 bill, I was told they couldnât accept itânot because they lacked change, but because their policy prohibited them from taking anything larger than a $20 bill. I clarified that I wasnât trying to âbreakâ the bill unnecessarily, pointing out that surely they had the $50-some in change required. Yet the answer was still no. Even when I asked what would happen if my total were doubled at around $83 instead of $41 and change, I was told they still wouldnât accept it. Their solution was for me to walk to the store next door to get change. Frustrated but wanting to salvage the evening, I begrudgingly complied. Looking back, I should have left then and there. When our food arrived, the disappointment continued. The pasta dishes had just enough sauce to barely coat the topâjust enough to say there was sauce, but nowhere near enough to make the meals enjoyable. Still, we started eating, but my fiancĂ©eâs meal came to an abrupt halt when she found a short black hair in her Fettuccine. She brought the dish to the counter, and while they did replace it, the damage was already done. I finished my spaghetti, and my fiancĂ©e ate her replacement meal, but our 4-year-old barely touched his dry Fettuccine. I went to get a to-go container and politely asked the manager if she could provide a small scoop of sauce to pour over his leftovers. Her immediate response was, "You'll have to pay for it and it's $2.19 plus tax." It wasnât just the refusalâit was the way she said it, as if she actually enjoyed the opportunity to deny a basic request. I wasnât asking for a full bowl of sauce or something to dip breadsticks intoâjust a small scoop to make the dry pasta edible. Despite explaining this, she refused and repeated, "It'll be $2.19 plus tax!". Her attitude made it clear that accommodating a simple, reasonable request was out of the question. Between the ridiculous payment policy, the lackluster food, the hair in the meal, and the managerâs smug indifference, this visit was a perfect example of how to alienate customers. If Fazoliâs wants to create a training manual on driving patrons away, tonightâs experience should be its centerpiece. If I could give zero stars, I would. I've been a customer of Fazoli's for years. Heck, I've even got their app for rewards. However, tonight, Fazoliâs has lost my business permanently, and Iâll be sharing this experience with anyone who asks.
Restaurantji Recommends
Not sure why they even have any negative reviews. Unless they fired some bad staff members that used to work there. But there were three ladies working there and all of them were very nice! One had even clocked out to go home and was making suggestions on what I should get. The manager was great! Super friendly the place looked clean, and the food was great. Better than Olive Garden at fast food time/price.
Atmosphere: 4
Food: 5
Service: 5
Food was great, had baked spaghetti but service was like a fast food place, unlimited breadsticks if you dined in but you had to get up and ask for more..... hope it last i will eat their again....
Atmosphere: 3
Food: 4
Service: 3
Recommended dishes: Unlimited Breadsticks, Loaded Baked Spaghetti
While this location is located within a truck stop the store was clean, the food was prepared as ordered, and the servings were generous. For a "fast food Italian" the sauce was robust, well seasoned, noodles cooked to al dente, and the meatballs were spot on.
Wheelchair accessibility: They have handicap parking on the far side of bldg which is on opposite side of bldg from resturant
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Carbonara, Bread Sticks
Placed our order. Lady came 10 minutes later. We don't have lettuce for that salad. We have it for a side salad. Canceled that part of our order. Got our sandwiches and went up and asked for mayo. Was told it was already on the sandwiches. Definitely not impressed and will not return. 32.00 for 2 6 inch sandwiches and 2 medium drinks.
Atmosphere: 1
Food: 1
Service: 1
I'm not a big fan of fazolis but when I do eat fazolis it's always the Morgan Rd TA location. If every fazolis was like this one I'd be a bigger fan. I love lasagna so of course I had the baked lasagna and Mrs foodie had the tortellini and they were both pretty good. It could of been the pretty ladies working just cook better I don't knowđ
Like always don't drink and drive and make every day your best day ever.
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Bread Sticks
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