Grand House Asian Bistro

Average and Disappointing

Tried this for the first time on Saturday. It was yet again a cold & rainy Oklahoma day and who doesn't want a nice bit of Chinese to warm you up? The buildings & decor I have to say were pretty, I quite enjoyed the Chandelier and the look of the tables but that my friends is where the “Grand House” of this restaurant’s namesake stops because the food was not “Grand” in any stretch of the imagination.

The service was quick and very friendly. No complaints but we should have known from the 3 cars in the parking lot on a Saturday that we were not in for a great meal.

We ordered Seafood Dim Sum, Sesame Chicken, & Lemon Chicken. Both entrees came with mediocre at best Fried Rice. Honestly, I could have made better-seasoned rice, and I can barely work my rice cooker. The Dim Sum was fine, not terrible but nothing special. I wasn’t a fan of the sticky outside and the filling inside was fine. The Sesame Chicken was again just fine. If you received it at Panda you would probably be happy with it. However we were not at a franchise, we were in the Asian District and my standards were as such. The Lemon Chicken can barely even be called such a name. It was a chicken cutlet unseasoned, cut and placed onto a plate with two whole slices of lemon with a bowl of duck sauce on the side.

Continuing with the theme of night’s dinner it was mediocre at best. $40 of nothing special, do with this review what you will, but the best things about this restaurant were the funny signs in the parking lot and the chandelier. Also, their fish did look like it was enjoying a nice spa day before it became someone’s dinner.

Recommended Dishes: Nothing, go to Tai Pai in Warr Acres or China Garden in Guthrie

Service: 4 out of 5
Food: 2
Decor: 3.5
Humor: Fish Spa & Humorous sign .. priceless

Wheelchair accessibility: All of what I saw was wheelchair accessible. Though didn't see the bathrooms.

Atmosphere: 5

Food: 2

Service: 4

The servers were great, the food is terrible! For the appetizer I ordered the egg rolls, the outside of the roll was warm but the inside of it was cold! I ordered the sesame chicken and my husband ordered the Grand House special everything tasted bad.

Atmosphere: 1

Food: 1

Service: 1

Uncomfortable atmosphere, dirty floors, poor service, slow staff,

Service was great but I've never seen deep fried sesame chicken before was too hard to eat

Atmosphere: 5

Food: 2

Service: 5

The staggered service, with dishes arriving individually at our table of six, created an unusual dining experience. While this allowed for observation of fellow diners, the pacing detracted somewhat from the meal. However, the food quality was excellent, and the restaurant's atmosphere remains consistently enjoyable. Considering the holiday rush likely exceeded expectations, I will maintain a four-star rating.

Atmosphere: 4

Food: 5

Service: 3

I had the dim sum on the weekend. There were plenty of options and the food was offered quickly and repeatedly. The dim sum tasted great and we left with full bellies.

Atmosphere: 4

Food: 4

Service: 5

I ordered the egg drop soup and 2 egg rolls for lunch, to be delivered by grubhub because i couldnt get out. The egg drop soup tasted like I was eating straight oil. It was awful. I couldnt eat it no flavor or anything. The egg rolls were fine I guess, but I poured the sweet sauce on them. The sauce looked very thin, but it tasted like pure vinegar! It was terrible. My whole lunch went to waste. I would not recommend this restaurant to anyone wanting decent Chinese food.

Recommended dishes: Roll, Soup

We went here on a very busy day so service took quite a while. The food came out randomly. But everything was hot and fresh and was delicious.

Atmosphere: 5

Food: 5

Service: 4

First time eating and last. Went there Friday around 4:30, only two other customers, that should have been our warning. Our server was attentive, but I do have to mention that I noticed some strange discoloration in his nails, please wear gloves when serving or take care of your hands…nail fungus is contagious!

Honestly, after seeing our appetizers, we should have left, but we were starving and wanted to give it a fair shot. Husband and I usually share our dishes and order two or three different entrees so we can try an array of things…but like I said after seeing our appetizers…we should have left.

Ordered a beef Lo Mein that was delicious with the exception of it being saturated in oil, so much so it was hard to hold with a fork, by the time we were done eating it there was a pool of oil on the plate. Not heart friendly at all. Ordered crab Rangoon that were dinky, and burned. Our kids had white rice, tiny portions of a dry rice were served, picture tiny icecream bowls. Ordered streamed dumplings that were overcooked, bland and its presentation was not appealing, picture what looked like steamed dog testicles.

Disappointed since people swear by it, the decor is nice but the food needs work. And I know one of the owners was there too…sad. A few days before we went to Golden Phoenix and it was a complete 180 of this disaster…delicious and the portions were much more generous…sorry but the comparison had to be made.

Atmosphere: 5

Food: 2

Service: 5

The had Thai entres which I went there for but entre did not taiste like thai at all. It was good for chineese but the chichen curry i got was not a thai curry. It was good but not exceltional. Chicken had an odd texture and not much flavors. Service was great. There were only anfew people there. Very bug place with lotsnof comfortable seating.

Atmosphere: 4

Food: 3

Service: 5

We visited on the weekend after our normal restaurant was closed. I had eaten at this location close to 10 years ago.

There was no indication this place is now a "buffet" style restaurant where they bring by trays of food and ask if you want some. We were just sat at a table with no menus and servers began stopping at the table with food.

We decided to go with the flow and see how it goes. The issue is that servers basically mumbled about the food options, as there multiple options on each tray. We sometimes asked 3-4 times for them to repeat or to clarify but again, more mumbling, not understandable.

The food we did try was good but not great. Lots and lots of varieties of shrimp cooked different ways.

The next issue is that no server stopped by to refill our drinks until we were ready to leave.

We put 6 items on our table and ate maybe half of it. I was shocked that our bill was just short of $60, wow.

I was not impressed and have no plans to visit again.

Atmosphere: 5

Food: 3

Service: 1

My Family was visiting OKC. We had appts. at OU. I ordered take-out from here. I ordered Egg Foo Yung, my favorite, with shrimp. The first couple of bites from the 3 pieces was very good. As I continued to eat I bite into more shrimp. Oh my, it was old with the taste that turned my stomach. I could not eat any more after that. I examined the other pieces. Sure enough other old shrimp. Than goodness I did not get sick from what I did eat.
Thank you

Atmosphere: 4

Food: 1

Service: 5

Went to get dinner with my family. We were say very quick at a dirty table that had 4 more seats than we needed. No waiter, server, or host check in on us. Waited 10 minutes before walking out.

Atmosphere: 2

Service: 2

Mediocre food. high price (bc of location)

RUDE STAFF. It's like they are irritated their are customers in there.....

But, by the reviews and empty parking lot..... This place won't make it 2 more years. MAX

I’m going to make this as short as I can . I have never been so disappointed in Asian food/ restaurant before. I felt rushed by the waitress while looking at the menu(s). The menus had no to very little descriptions on it and when I asked a simple question as what’s the difference of the noodles on the “soup” menu was, she didn’t know and was not happy that I asked. I’ve mentioned quite a few times that we had never been there before and she kept coming back way too fast, after I repeated, “may we have a couple minutes?” Or “We are still looking.”, I felt EXTREMELY rushed. Especially since this place was DEAD. Being in the food/ service industry for 15 years I am extremely upset. The soup I’m assuming is supposed to be like a pho, I asked the waitress if it was like pho because my daughter was craving it (most of the pho restaurants we go to are closed on Mondays so we had to try something new) The waitress just starred at me after the pho question. To be honest I should have just gotten up and left, but I felt obligated because my daughter ordered a soda. So I asked for our order to be Togo since she brought us drinks (me a water and my daughter a soda) and asked the noodle question. As we were waiting for the Togo order, there were two dead fish that were in the “live fish” display tank that would be served to guests. Should have left then too. The table was extremely sticky and the silverware was very dirty. When my Togo order arrived of the meatball soup thing…. It was the most measly portion I have ever seen in my life. Especially for being $12. There were not any veggies except for a few strands of bean sprouts and some spring onions. There were three tiny meatballs cut in half and LESS THAN half a rice Togo container of rice noodles. And MAYBE a cup and a half of “broth”. It tasted like canned chicken broth you get at the store for 50 cents. Also for the Togo kids cup my daughter ordered was $3. So in total I spent almost $20 for what should have been $10…. If that… oh and the soda was flat and tasted like the soda lines haven’t been cleaned in years. Btw most Pho or Togo soups are about 5 times the amount. I took pictures but I cannot add them on here for some reason. My daughter who is a garbage disposal, wouldn't touch it after two bites. So this was a huge waste on money, time and gas. Very disappointing since it was in the Asian District.

Atmosphere: 2

Food: 1

Service: 1