I've visited, this location, 3 different times. Every time is a new, bad experience. Service is decent, but twice I attempted to order a pot and it was not available. Today, I was able to get a pot pie, but did NOT receive my paid in FULL order. And, I l, also, was not provided with a receipt. I am missing my mac 'n cheese. I've called the restaurant, 5 different times with NO answer.
Atmosphere: 4
Food: 4
Service: 3
Rahim Mimouni
Bad experience ! Here is why. I was there with my kids had to wait over 30 minutes to get my order ended up taking it home to end up with missed up order.M6 Mac n cheese was missing no napkins no forks...I spent over $50 n was horrible experience. Been there over two years ago I give another shot today infortunately same s. I witnessed other customers there not happy with thier situation...
vicky vaughn
They are out of something every single time we come. Also better check your order because something will be missing! It says on the receipt it is checked twice for accuracy, that is not true. We are missing items every single trip. They seem upset when you are checking your order and will walk off. Then it takes awhile to get somebody back to the counter to give you the things they missed putting in there. Tonight the girl said well he made it not me. I'm sorry but aren't you supposed to be working as a team? You don't go blaming other employees you just address the problem and fix it! This place is the worst. No customer service at all. Always rushing and not even paying attention. They definitely need to hire a few more people so they have time to treat the customers respectable and let them no they are valued instead of making them fill like they did something wrong when all they want is what they paid for. Last week on Wednesday their Chicken Fried Steak night my son got potato wedges with his steak. So figuring they wouldn't put white gravy on his steak since he didn't get mashed potatoes I ordered a large bowl of white cream gravy. When I get home I'm missing my Mac n cheese and we got a large bowl of cheese sauce......no gravy. I tried calling and calling but no answer. Don't think I will ever go back after tonight it was awful.
leafey
6pm 12/28/25 door locked no body inside is this a business or a front yall needa get yo people in check
Atmosphere: 1
Food: 1
Service: 1
Jill Austin
At 6:25 pm they were out of chicken.
Charles Willis
I just received my order from Doordash. As usual, I'm missing part of my order from this store. Tried calling many times, but no one answers. Will not order from this store again byer beware.
Food: 1
Service: 1
Damon Smith
Was shorted a piece of chicken on a 8 piece crispy chicken $25 special. We were asked to pull up for them to avoid the waiting in line penalty and only for them to come out with the food shortly after they pulled us up. They didn't ask us if we wanted any sauces or honey and they didn't give us any sauces, honey, spoons, or napkins. Very disappointed in their service. Their customer service and food quality have always been disappointing, but we thought that we would give them another try. We will never go to that KFC until an AI automated system starts because the quality of the employees that are hired is very poor quality. Fix this immediately. I won't ever eat here again until the issues are fixed and the Google reviews are 4 stars and above.
Atmosphere: 1
Food: 1
Service: 1
Aaron Lopez
Took 15 minutes to get me chicken strips that were so old they had kindergarten registration and a library card.
Atmosphere: 1
Food: 1
Service: 1
Felicia Marie Torre
They always get it wrong. Every time we decide to give them another shot we are missing chicken or side. And we know we won't get what sauces we asked for. Side of mashed potatoes have the slightest tingle of brown gravy on them. Missing 1pc of chicken and ordered nuggets and didnt get the sauce I ordered. This at least the 3rd or 4th time we've ordered and it has gotten wrong. Fried chicken is my spouses fave meal so we'd order kfc instead of ther places more if they didn't always disappoint. Pay a high price id like to at least get all the items I paid for. Not cool, not happy! Give us the food we paid you for.
Placed and paid for an online order only to find out upon arriving that the doors of the establishment were locked, no one answered the drive through or the phone inside. Absolutely unacceptable service.
Tina Herndon
Must be terrible management because their employees don’t care anger the quality of their work. Food is okay but they NEVER can get an order right without 2-3 tries.
Atmosphere: 1
Food: 4
Service: 1
Vickie Hacking
We stopped by at 5pm on a Friday night. The lobby was closed. The employee inside just waved her hand at us like “go away”. Don’t recommend this location.
Service: 1
Maria Vences
I love this place one of my favorite restaurants to go out to eat and I love the new Dr Pepper yum it was so good and delicious
treva whitney
I ordered the crispy chicken 2 piece meal w/ coleslaw and drink. The coleslaw was good as expected, but the chicken was nasty. It had an aftertaste from the oil it was cooked in. The aftertaste was so strong and chemical tasting that the sting of a chemical taste multiplied after drinking a sip of the drink I had ordered.
Terrible don't waste your time or money
Atmosphere: 1
Food: 1
Service: 1
I've visited, this location, 3 different times. Every time is a new, bad experience. Service is decent, but twice I attempted to order a pot and it was not available. Today, I was able to get a pot pie, but did NOT receive my paid in FULL order. And, I l, also, was not provided with a receipt. I am missing my mac 'n cheese. I've called the restaurant, 5 different times with NO answer.
Atmosphere: 4
Food: 4
Service: 3
Bad experience ! Here is why.
I was there with my kids had to wait over 30 minutes to get my order ended up taking it home to end up with missed up order.M6 Mac n cheese was missing no napkins no forks...I spent over $50 n was horrible experience. Been there over two years ago I give another shot today infortunately same s.
I witnessed other customers there not happy with thier situation...
They are out of something every single time we come. Also better check your order because something will be missing! It says on the receipt it is checked twice for accuracy, that is not true. We are missing items every single trip. They seem upset when you are checking your order and will walk off. Then it takes awhile to get somebody back to the counter to give you the things they missed putting in there. Tonight the girl said well he made it not me. I'm sorry but aren't you supposed to be working as a team? You don't go blaming other employees you just address the problem and fix it! This place is the worst. No customer service at all. Always rushing and not even paying attention. They definitely need to hire a few more people so they have time to treat the customers respectable and let them no they are valued instead of making them fill like they did something wrong when all they want is what they paid for. Last week on Wednesday their Chicken Fried Steak night my son got potato wedges with his steak. So figuring they wouldn't put white gravy on his steak since he didn't get mashed potatoes I ordered a large bowl of white cream gravy. When I get home I'm missing my Mac n cheese and we got a large bowl of cheese sauce......no gravy. I tried calling and calling but no answer. Don't think I will ever go back after tonight it was awful.
6pm 12/28/25 door locked no body inside is this a business or a front yall needa get yo people in check
Atmosphere: 1
Food: 1
Service: 1
At 6:25 pm they were out of chicken.
I just received my order from Doordash. As usual, I'm missing part of my order from this store. Tried calling many times, but no one answers. Will not order from this store again byer beware.
Food: 1
Service: 1
Was shorted a piece of chicken on a 8 piece crispy chicken $25 special. We were asked to pull up for them to avoid the waiting in line penalty and only for them to come out with the food shortly after they pulled us up. They didn't ask us if we wanted any sauces or honey and they didn't give us any sauces, honey, spoons, or napkins. Very disappointed in their service. Their customer service and food quality have always been disappointing, but we thought that we would give them another try. We will never go to that KFC until an AI automated system starts because the quality of the employees that are hired is very poor quality. Fix this immediately. I won't ever eat here again until the issues are fixed and the Google reviews are 4 stars and above.
Atmosphere: 1
Food: 1
Service: 1
Took 15 minutes to get me chicken strips that were so old they had kindergarten registration and a library card.
Atmosphere: 1
Food: 1
Service: 1
They always get it wrong. Every time we decide to give them another shot we are missing chicken or side. And we know we won't get what sauces we asked for. Side of mashed potatoes have the slightest tingle of brown gravy on them. Missing 1pc of chicken and ordered nuggets and didnt get the sauce I ordered. This at least the 3rd or 4th time we've ordered and it has gotten wrong. Fried chicken is my spouses fave meal so we'd order kfc instead of ther places more if they didn't always disappoint. Pay a high price id like to at least get all the items I paid for. Not cool, not happy! Give us the food we paid you for.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Placed and paid for an online order only to find out upon arriving that the doors of the establishment were locked, no one answered the drive through or the phone inside. Absolutely unacceptable service.
Must be terrible management because their employees don’t care anger the quality of their work. Food is okay but they NEVER can get an order right without 2-3 tries.
Atmosphere: 1
Food: 4
Service: 1
We stopped by at 5pm on a Friday night. The lobby was closed. The employee inside just waved her hand at us like “go away”. Don’t recommend this location.
Service: 1
I love this place one of my favorite restaurants to go out to eat and I love the new Dr Pepper yum it was so good and delicious
I ordered the crispy chicken 2 piece meal w/ coleslaw and drink. The coleslaw was good as expected, but the chicken was nasty. It had an aftertaste from the oil it was cooked in. The aftertaste was so strong and chemical tasting that the sting of a chemical taste multiplied after drinking a sip of the drink I had ordered.
Atmosphere: 5
Food: 1
Service: 5
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