Long John Silver's | A&W

Looks nice on the outside, the inside is dirty. Went to use restroom and the broken handle was enough to convince me I didn’t need to go that bad. Ordered food through kiosk, the only reason we came was for the root beer floats, only to be told after we ordered and paid that they don’t have ice cream. Proceeded to wait 45 minutes for food that was overcooked and wrong. 75% went in the trash.

Atmosphere: 1

Food: 1

Service: 1

I visited this Long John Silver’s/A&W location recently and was very disappointed with the cleanliness. The restroom was extremely dirty. The trash can was visibly grimy, the sink area showed buildup, and overall it did not appear to have been cleaned in quite some time.

Additionally, the area around the front register leading into the kitchen looked neglected, with visible dirt and grime on the floors and surfaces. Cleanliness is a basic expectation for any restaurant, especially in areas where food is prepared and customers walk through.

I hope management takes this feedback seriously and addresses these issues, because the current condition does not meet acceptable standards for hygiene or customer experience.

Employee was not friendly

Atmosphere: 1

Food: 3

Service: 2

Recommended dishes: Hushpuppies, Fish and Chips

We used to really like Long John Silver's, but it has really gone down hill. We are never going back. The food was stale. Plus this is the third (and last) time that we were short changed on the food that we ordered. I was extremely disappointed.

Atmosphere: 1

Food: 1

Service: 1

I ordered a combo meal on today, 11/13/25, and the order was incorrect. I called the restaurant 6 times throughout the afternoon to report this. Each time, no one answered and I got a recording to call back. I was unable to leave a message. The service was poor and the meal disappointing. Futhermore, is frustrating to call a business numerous times and only get a recording. This is poor customer service and business management. I would not recommend Long John Silver's. A response would be appreciated.
NLT

Food: 1

Service: 1

My honey loves Fish and More, I think #5 and I have chicken strips, both were great and taste was really good.

Atmosphere: 5

Food: 5

Service: 5

The staff is very helpful and friendly, the store is clean and well kept. I ordered the fish combo and it was very fresh and tasty. I can't understand why LJS isn't more popular and why there are so few locations. The value was great for the money spent. The only negative thing was they were out of root beer which is odd since they are also A&W root beer location. No big deal though as I know availability can be troublesome now days. I was visiting OKC but will definitely go back on my next trip to town.

Atmosphere: 5

Food: 5

Service: 5

Very professional elder lady took my order. 3 pieces of fish fries with hush puppies & cold Pepsi.

Atmosphere: 3

Food: 4

Service: 5

Food tasted fine but gave me diarrhea, the cashier up sold us on a meal without bothering to ask, I won't be returning

Atmosphere: 2

Food: 2

Service: 2

Have always loved this place. It's just really hard to find one.

Atmosphere: 5

Food: 5

Service: 5

Friendly and quick

Atmosphere: 5

Food: 5

Service: 5

I was robbed.

We haven't been to a Long John Silvers in a few years. Food was delicious.... Fish, chicken, & shrimp. Service was excellent.

Atmosphere: 5

Food: 5

Service: 5

App was full of coupons so I got a basket and hush puppies for $3 , can’t beat that . Food was fresh , hot and delicious. Even without sauces , because they didn’t give me any . Workers that I seen me didn’t acknowledge me and the one who did was rude or just very blunt .

Another positive were the hush puppies. Very big and cooked perfectly. Not under or too dry!

Atmosphere: 1

Food: 5

Service: 1

Lobby was closed due to short staff st 1:00 PM. I left to go to Golden Chick to eat inside. This LJS needs help.

Atmosphere: 2

Food: 4

Service: 2