925 SW 134th St, Oklahoma City
The lady taking my order can barley speak English and doesn't understand it any better. I wanted. Mcafe, go a coffee. Waited on the burritos, taste like they been sitting there for a while. They were not busy.
Without a doubt one of the worst run McDonald's in the area. Too often this place will screw up your order or have terribly slow service.
Worst mcdoanlds ever. Slow, rude, the MANAGER slammed the drivethru door my face and cursed at me. Bc i asked for a refund on my food they messed up on!!
Very clean store. Order was correct. Ice cream machine was working. Very friendly staff.
Did not take order right then forgot things. No apologies
Took my grandkids for a treat. They enjoy cheeseburger happy meals with extra pickles, 2 fries, Apple juice and a toy! Everything came just as they wanted and I had 2 very happy grandchildren.
Literally always f'ing mess up my order. Everytime I order multiple Large Mc'chickens they always go under the amount I asked for. Like ffs are you doing this on purpose or can you not just count?
It was a good time when it came to get the family back in a lot more to go back home we did.
Edwardo is kind and friendly. He makes my visit happy every single time.
It was a pleasant experience today with
The customer service does NOT live up to Ray Kroc's standards at this location. They do not greet you and it is now hard to get anyone at the counter to wait on you or answer questions because they want you to use the kiosks. I am fed up with the poor customer service I get here. They frequently leave off items from my order and then argue with me about it even after seeing the receipt because English is not their first language and I guess the receipts are confusing to them-it is a shame I have to explain their receipts to them so they will understand what I have paid for. I order 2 extras pieces of sausage with my big breakfast and this location almost always charges me for the 2 extras but then only puts 1 extra into the meal, so I always check it before I drive away or go sit down. Today that happened in the drive through and the girl at the window told me the reason they only put 2 sausages in my meal was, "probably because you only paid for 2" I told her I paid for 2 extra which equals 3, and she asked for the receipt and the meal back. Then she called over the manager and the manger told me I only paid for 2 and tried to hand the meal back to me. I insisted the receipt showed 2 extra plus the one that comes with the meaI-which it did-and she looked very confused another manager came over and they talked about it and then put in the extra sausage that I had paid for. All this for a 99 cent piece of sausage! I told the manager she needed to stop arguing with her customers but she just looked at me. I go to this McDonalds 4-5 times a week so my Granddaughter can play at the play place and I can work online, but I am going to spend my money elsewhere.
I dont like hamburger meat but they can improve nothing
Waited and waited to get a large decaf coffee only to be told they were out of decaf. Asked for my money back then someone made what taste like instant coffee. Service very slow at this place.
The customer experience is really great compared to many fast food restaurants. As with all McDonalds locations, I hate it that the ice cream is not available quite often.
Using the drive there is not fun at this location by any means at all. The staff are not very nice I was not greeted with any smile's or enthusiasm. Understandable that McDonald's isn't ideal however I've always believed customer service is important no matter where you are or what you do. I would say fix it but I know it won't happen.
The availability of coupons are great and a life changer. The actual burgers themselves like the big Mac have a very 1 dimensional flavor
Have yet to get an order correct and when you try and correct it they act like its an act of congress. Gees how hard is it to get a breakfast order correct.
I realize this is McDonald's and they don't read nor care about their customers reviews. Hopefully that changes eventually as more people get tired of the terrible service. This location in particular is a joke. I live a block away so I've been here a few times. 80% of the time they butcher your order. Tonight I went through and got an order of nuggets and McDouble. Naturally since it's McDonald's and their service is garbage I got home and no burger. No sauce for nuggets. I took my daughter's here to play and have Happy Meals every Friday if they'd done well in school that week I'll be finding something new to reward them with. I'm done with this place. I managed a fast food restaurant at 18. That whole crew should be fired. Utter and complete joke.
Horrible location. I ordered breakfast and was told they were preparing my order. That’s fine I like my food fresh. I ordered a bacon egg and cheese biscuit. They took 17 mins from telling me they were preparing my order to finally bring it out.
Eh, for the price nowadays there are better options. Seems the value meals are less than a value these days. $7.00 is pretty pricey for Big Mac fries and a drink. Plus to many other things on the menu that ya gota look through just to find a dang cheese burger.
925 SW 134th St, Oklahoma City, OK 73170