Didn't get the lady with the glasses name but she was very rude . She got a attitude . It's obvious she didn't want to be there. Or lack of customer service.
Jesse
Service has been so much better since this has reopened. Great job team!
Richard Koch
First week new ownership took over. Place was great. Excellent service. Ice cream is delicious. Cookies are really tasty.
Misty Abbott
New ownership and management.. Location has opened up and is really looking great. Excellent cookies and ice cream sandwiches.
Tina Lozano
Lea is a GREAT member of the team!! She was so sweet to hook us up with some extra icing!!
Kimberly C.
The cookie cakes are next level. They can do whatever you want. The staff is super friendly and the store is very clean.
JOe M
BEWARE!!DO NOT ORDER! THE PHONE NUMBER IS NO LONGER IN SERVICE!! (TRY DIALING) I PLACED AN ORDER FOR PICK UP ONLINE THROUGH CORPORATE WEBSITE AND NO-ONE WAS AT THE COUNTER. I WAS SCHEDULED TO PICK UP AT2PM. I WAS ABLE TO GET A REFUND FROM CORPORATE.
Leah Muhammad
The girl at the counter never smiles never has a friendly attitude and on top of it the prices are way out of control way out of control
Jess Ru
I have been trying to give this store an opportunity to get things together before posting a review, but I really think this store needs new management. I live near by so I often visit the mall to do some shopping. I love their peanut butter cookies so I will stop by at random times to grab a snack. I have seen this store close early. Not setup their ice cream display or just be out of random things all of the time. Whether it’s running out of cookies or drinks, something is usually not available. On top of that, when I host a party I can never get DoorDash to deliver a dozen cookies or so because this store will cancel the order. They also never answer the phone! I believe if this store had new management that revenue would increase. They get two stars since the cookies are good when available. Someone please step in to help this store succeed so we can keep it at the mall!
Old Account
Absolutely horrific service. They lady is so rude, yelling and refuse to give me sugar when I asked. I’m hypoglycemic and just needed more sugar.
How all the cookies look very yummy if I stood there before I had to work there I would gain weight real quick
Charley Clampitt
After waiting 5 minutes for a frappe they tell us they have to check the backroom for the flavoring. They didn't have the flavor they sold us. We had to get a refund. We suggested a sign when they run out of flavor and told them we didn't want to wait any longer. The worker got sarcastic with us because of our comments. Told us he hoped nobody else ran out of something because we were SO important.
Briana Ham
I happen to work here so I'll try and review without bias.
Jerry Stewart
I get chocolate chip cookies every Saturday and they are always great as are the people there.
Samantha Cisneros
brownies over cooked. terrible. very disappointing.
Didn't get the lady with the glasses name but she was very rude . She got a attitude . It's obvious she didn't want to be there. Or lack of customer service.
Service has been so much better since this has reopened. Great job team!
First week new ownership took over. Place was great. Excellent service. Ice cream is delicious. Cookies are really tasty.
New ownership and management.. Location has opened up and is really looking great. Excellent cookies and ice cream sandwiches.
Lea is a GREAT member of the team!! She was so sweet to hook us up with some extra icing!!
The cookie cakes are next level. They can do whatever you want. The staff is super friendly and the store is very clean.
BEWARE!!DO NOT ORDER! THE PHONE NUMBER IS NO LONGER IN SERVICE!! (TRY DIALING) I PLACED AN ORDER FOR PICK UP ONLINE THROUGH CORPORATE WEBSITE AND NO-ONE WAS AT THE COUNTER. I WAS SCHEDULED TO PICK UP AT2PM. I WAS ABLE TO GET A REFUND FROM CORPORATE.
The girl at the counter never smiles never has a friendly attitude and on top of it the prices are way out of control way out of control
I have been trying to give this store an opportunity to get things together before posting a review, but I really think this store needs new management. I live near by so I often visit the mall to do some shopping. I love their peanut butter cookies so I will stop by at random times to grab a snack. I have seen this store close early. Not setup their ice cream display or just be out of random things all of the time. Whether it’s running out of cookies or drinks, something is usually not available. On top of that, when I host a party I can never get DoorDash to deliver a dozen cookies or so because this store will cancel the order. They also never answer the phone! I believe if this store had new management that revenue would increase. They get two stars since the cookies are good when available. Someone please step in to help this store succeed so we can keep it at the mall!
Absolutely horrific service. They lady is so rude, yelling and refuse to give me sugar when I asked. I’m hypoglycemic and just needed more sugar.
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How all the cookies look very yummy if I stood there before I had to work there I would gain weight real quick
After waiting 5 minutes for a frappe they tell us they have to check the backroom for the flavoring. They didn't have the flavor they sold us. We had to get a refund. We suggested a sign when they run out of flavor and told them we didn't want to wait any longer. The worker got sarcastic with us because of our comments. Told us he hoped nobody else ran out of something because we were SO important.
I happen to work here so I'll try and review without bias.
I get chocolate chip cookies every Saturday and they are always great as are the people there.
brownies over cooked. terrible. very disappointing.