Editing my old review to remove a star for the lazy staff that wouldn't do a rewards sign up. Mostly good experiences.
Pam
Hi ya'll! This is a fave. It's casual, great salad, soup and sandwich place. As a pescatarian vegetarian I find the Mediterranean sandwich delicious. It's served on a really great tomato bread. I like to get the pick two, with half a sandwich and soup or salad. Either combo has been a win win. My significant other enjoys the frontega chicken sandwich and broccoli cheese soup. We also purchased mini artichoke and spinach quiches, for a separate meal later and they reheated very well.Vegetarian options: The Mediterranean veggie sandwich includes cucumber, onion, tomato and hummus! On a delicious tomato bread. There is feta cheese, non dairy eaters would want to hold on.
Atmosphere: 5
Food: 5
Service: 5
Juli Ritter
First- I LOVE PANERAHowever- this experience was not like the others. Sierra turkey is my sandwich, I was told I couldn't order it because it's not on the menu even though I've ordered it for YEARS without it being on the actual menu. Then after every item I wanted to order- I was rushed through and felt like I wasn't supposed to be here. Such an awkward experience.... and to make it worse, it was a manager who rang us up. I really wanted the kitchen sink cookie but she didn't even ask if we wanted to add a bakery item. She wasn't pleasant at all, just a bad vibe all around. Super disappointed in Crystal.
Pro tip: ask for an extra shot of rum in your banana bread
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pastries, Kitchen Sink Cookie
victoria Kienka
Im very disappointed about this, after paying 12.97 for a Fuji apple and chicken salad, got back ready to get my salad , this is what I saw where is the chicken ???
carletta thrasher
Fresh hot foods hot..cold foods cold.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Soup, Green Goddess Cobb Salad with Chicken, Sandwich, Panera Sourdough Melts
Stephanie Franklin
Ordering a whole grilled chicken and sesame Asian salad and got home and it was less than a half of a salad I
Atmosphere: 5
Food: 2
Service: 5
Cajun Mama
The worst panera I have been to. Drive through is slow. Takes 10 minutes plus to wait for food in drive thru. If I wanted to wait that long I'd have gone into order and eat. Will never be back to this location. I'll go down to the one in Brixton Square on the Expressway.Tried to call them to cancel my order, Noone answered.
My whole almond chicken salad sandwich had about 2 tbs of chicken salad on it. Cost me about $15. My suggestion... Make my sandwich like you like your sandwich. This one had so much greens on it I could barely get my hands around it.
Atmosphere: 4
Food: 2
Service: 4
Keith Hall
I like this Panera bread. I'm pretty partial to the Panera across from Baptist hospital. The counter attendants are always sweet and comical. Plus, the food is always fantasticly fresh and tasty.
Is it under new management? Panera used to be my go to when I had extra time in the morning. Walking in seemed dreary. No smiling people not even those sitting eating which wasn’t many. Compared to up the street this place seems like it’s on its last leg. And I’ve never seen a junk corner in a Panera
Atmosphere: 2
Food: 4
Service: 1
Tayler Smith
I am so disappointed… I was craving my favorite tomato soup and grilled cheese… so I ordered it this NOT being my first time ordering this. I got slight extra cheese (put in the notes for one extra slice) the grilled cheese was disgusting, super sloppy, and soggy… This is super upsetting. I won’t be ordering a grilled cheese ever again. Tomato soup was good though.Also I called in to complain and asked for a manager to which the call got “disconnected”.
Food: 2
Service: 2
Isabella M
The lady taking my order left midway through me ordering to go do something else. When she did come back she was very unorganized and forgot my bagel and cookie (which are the only 2 things I ordered)(nobody was in the line behind me either). The drink machine was also completely down and they had people renovating the restaurant. When I finally found a place to sit a guy came over with a ladder and paint about 2 feet away from me to start working on something! Come on Panera! If you’re going to have the restaurant renovated have drive thru only or at least have all of the people renovating one side of the restaurant so everyone else can eat undisturbed. Very disappointed this used to be a good location but it’s gone downhill!
Editing my old review to remove a star for the lazy staff that wouldn't do a rewards sign up. Mostly good experiences.
Hi ya'll! This is a fave. It's casual, great salad, soup and sandwich place. As a pescatarian vegetarian I find the Mediterranean sandwich delicious. It's served on a really great tomato bread. I like to get the pick two, with half a sandwich and soup or salad. Either combo has been a win win. My significant other enjoys the frontega chicken sandwich and broccoli cheese soup. We also purchased mini artichoke and spinach quiches, for a separate meal later and they reheated very well.Vegetarian options: The Mediterranean veggie sandwich includes cucumber, onion, tomato and hummus! On a delicious tomato bread. There is feta cheese, non dairy eaters would want to hold on.
Atmosphere: 5
Food: 5
Service: 5
First- I LOVE PANERAHowever- this experience was not like the others. Sierra turkey is my sandwich, I was told I couldn't order it because it's not on the menu even though I've ordered it for YEARS without it being on the actual menu. Then after every item I wanted to order- I was rushed through and felt like I wasn't supposed to be here. Such an awkward experience.... and to make it worse, it was a manager who rang us up. I really wanted the kitchen sink cookie but she didn't even ask if we wanted to add a bakery item. She wasn't pleasant at all, just a bad vibe all around. Super disappointed in Crystal.
The staff were friendly
Love this food
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Flatbread Pizza, Sourdough Bread Bowl
Pro tip: ask for an extra shot of rum in your banana bread
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pastries, Kitchen Sink Cookie
Im very disappointed about this, after paying 12.97 for a Fuji apple and chicken salad, got back ready to get my salad , this is what I saw where is the chicken ???
Fresh hot foods hot..cold foods cold.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Soup, Green Goddess Cobb Salad with Chicken, Sandwich, Panera Sourdough Melts
Ordering a whole grilled chicken and sesame Asian salad and got home and it was less than a half of a salad I
Atmosphere: 5
Food: 2
Service: 5
The worst panera I have been to. Drive through is slow. Takes 10 minutes plus to wait for food in drive thru. If I wanted to wait that long I'd have gone into order and eat. Will never be back to this location. I'll go down to the one in Brixton Square on the Expressway.Tried to call them to cancel my order, Noone answered.
Atmosphere: 3
Food: 4
Service: 2
Restaurantji Recommends
My whole almond chicken salad sandwich had about 2 tbs of chicken salad on it. Cost me about $15. My suggestion... Make my sandwich like you like your sandwich. This one had so much greens on it I could barely get my hands around it.
Atmosphere: 4
Food: 2
Service: 4
I like this Panera bread. I'm pretty partial to the Panera across from Baptist hospital. The counter attendants are always sweet and comical. Plus, the food is always fantasticly fresh and tasty.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: French Baguette, Creamy Tomato Soup, Tuna Salad Sandwich, Greek Salad, Roasted Turkey Apple & Cheddar Sandwich, Sourdough Bread Bowl, Homestyle Chicken Noodle Soup
Is it under new management? Panera used to be my go to when I had extra time in the morning. Walking in seemed dreary. No smiling people not even those sitting eating which wasn’t many. Compared to up the street this place seems like it’s on its last leg. And I’ve never seen a junk corner in a Panera
Atmosphere: 2
Food: 4
Service: 1
I am so disappointed… I was craving my favorite tomato soup and grilled cheese… so I ordered it this NOT being my first time ordering this. I got slight extra cheese (put in the notes for one extra slice) the grilled cheese was disgusting, super sloppy, and soggy… This is super upsetting. I won’t be ordering a grilled cheese ever again. Tomato soup was good though.Also I called in to complain and asked for a manager to which the call got “disconnected”.
Food: 2
Service: 2
The lady taking my order left midway through me ordering to go do something else. When she did come back she was very unorganized and forgot my bagel and cookie (which are the only 2 things I ordered)(nobody was in the line behind me either). The drink machine was also completely down and they had people renovating the restaurant. When I finally found a place to sit a guy came over with a ladder and paint about 2 feet away from me to start working on something! Come on Panera! If you’re going to have the restaurant renovated have drive thru only or at least have all of the people renovating one side of the restaurant so everyone else can eat undisturbed. Very disappointed this used to be a good location but it’s gone downhill!
Atmosphere: 1
Food: 2
Service: 1