Nice workers but the pizza is some of the worst ever tasted and the drinks are a scam. 3.36 for a medium and 1$ refills
Atmosphere: 2
Food: 1
Service: 4
DENA JOHNSON
Terrible
José Luis Martínez
Dry pizza, expensive and no refills on soft
Atmosphere: 1
Food: 1
Service: 1
Michelle Caso
Last month we came here when there was a couple working. Pizza was terrific, customer service great. We thought we'd come back today, and now I wish we hadn't. Pizza dough was unproofed, making it sour and a texture like cardboard. We ended up throwing it away. And customer service- well, it was obvious that this young man really doesn't like his job and could've cared less. ?♀️ We really love Sbarro's pizza, but today's experience changed that for me.
Atmosphere: 1
Food: 1
Service: 1
Shiloh Cavitt
Scummy people. Don't go here!You ask for spaghetti with meatballs, they charge you for spegetti and then +$4 for the two meatballs. On the menu the 'spaghetti w/ meatballs' is like$9. He did the transaction really fast so it would skip to the tip screen. I paid, he skipped again as I was trying to look at the digital receipt on the machine, and when I tried to press print receipt he skipped it again. I was able to get my receipt, and confronted him about it"Hey man, it says spaghetti w/meatballs $8.89(or how ever much it was)."-him "does it?""Yeah it literally says it right there"-him "oh that's crazy"They gave me a flat knock off mt dew to make up for the "mistake"Trash place and Trash people.
Atmosphere: 1
Food: 1
Service: 1
Mike W
Apparently they stop making pizzas 50 minutes before closing according to the unenthused employee
Brooklyn Werth
I got sick off of this pizza. It was cold, the crust was hard. Skip this place. Absolutely the worst ?
Atmosphere: 1
Food: 1
Service: 3
T G.
Watched cashier go between food preparation to order handling to running cash register without washing or changing gloves. Asked her to change gloves and was refused. I also asked how long pizza was on warmer and no one knew. This is the makings of a food poisoning nightmare. I checked health department inspections and food temperatures was a regular concern during last two inspections.
Zoe Marshall
Paid 6$ for a half cold half like warm soggy slice of pizza. No parm cheese. No black olives on their supreme pizza; although it says that’s one of the topping. Customer service at a zero.
Savannah Wade
Do not recommend this place based off of their customer service alone. I walked up the sign that clearly states to “place order here” and made eye contact with two of the four employees several times and when another party came to the counter to the side of me and got their order taken I asked the employee right in front of me is this not where I place the order? She said “she’s taking orders” and pointed to the middle section of the counter. Lol. Ridiculous how you can’t get basic customer service when I was about to spend 10 dollars for some spaghetti that I could probably make better and fresher at home. Definitely recommend the Chinese place next door though!!!
Zero stars if I could. The lady asked what I was ordering but somehow got distracted and walked off while I was talking. I finally was able to order which I only asked for two slices. She put them in the oven and walked off again. Both slices sat in there for 6 mins. At this time there are 3 workers behind the counter. I looked at the other lady and told her, hey those two slices in the oven are mine. Because I can tell the pizza is probably overcooked at this point. She looked me in my eyes and walked off. There is no excuse because they literally always have the shortest line. 3 workers but no customer service. Terrible.
Atmosphere: 1
Service: 1
Miranda Minor
Stromboli ?
Adam Keck
The staff was perfectly friendly and helpful; unfortunately that's where the positive experience ends. The pizza oven was covered in foil, which automatically means they are not bringing it to a proper temp to heat the pizza thoroughly. We had three slices total between the 3 of us and they were all cold with sad crust. The bread sticks were decent, but again, barely warmed through. The Sbarro's of your 90s mall childhood experience is dead. This last critique isn't Sbarro's fault, but there was also an entire flock of birds in the food court flying and shatting where they please...our experience at Sbarro's did quickly lead to the latter, but the birds seemed to be having a much better experience in general.
Atmosphere: 2
Food: 2
Service: 5
Jason Golden
Came and waited for sometime to order and no customer service was provided so I could buy food. Very poor service. Left mall entirely.
OK STATE
So glad Sbarro is finally back in OKC after years. Delicious mall pizza.
Nice workers but the pizza is some of the worst ever tasted and the drinks are a scam. 3.36 for a medium and 1$ refills
Atmosphere: 2
Food: 1
Service: 4
Terrible
Dry pizza, expensive and no refills on soft
Atmosphere: 1
Food: 1
Service: 1
Last month we came here when there was a couple working. Pizza was terrific, customer service great. We thought we'd come back today, and now I wish we hadn't. Pizza dough was unproofed, making it sour and a texture like cardboard. We ended up throwing it away. And customer service- well, it was obvious that this young man really doesn't like his job and could've cared less. ?♀️ We really love Sbarro's pizza, but today's experience changed that for me.
Atmosphere: 1
Food: 1
Service: 1
Scummy people. Don't go here!You ask for spaghetti with meatballs, they charge you for spegetti and then +$4 for the two meatballs. On the menu the 'spaghetti w/ meatballs' is like$9. He did the transaction really fast so it would skip to the tip screen. I paid, he skipped again as I was trying to look at the digital receipt on the machine, and when I tried to press print receipt he skipped it again. I was able to get my receipt, and confronted him about it"Hey man, it says spaghetti w/meatballs $8.89(or how ever much it was)."-him "does it?""Yeah it literally says it right there"-him "oh that's crazy"They gave me a flat knock off mt dew to make up for the "mistake"Trash place and Trash people.
Atmosphere: 1
Food: 1
Service: 1
Apparently they stop making pizzas 50 minutes before closing according to the unenthused employee
I got sick off of this pizza. It was cold, the crust was hard. Skip this place. Absolutely the worst ?
Atmosphere: 1
Food: 1
Service: 3
Watched cashier go between food preparation to order handling to running cash register without washing or changing gloves. Asked her to change gloves and was refused. I also asked how long pizza was on warmer and no one knew. This is the makings of a food poisoning nightmare. I checked health department inspections and food temperatures was a regular concern during last two inspections.
Paid 6$ for a half cold half like warm soggy slice of pizza. No parm cheese. No black olives on their supreme pizza; although it says that’s one of the topping. Customer service at a zero.
Do not recommend this place based off of their customer service alone. I walked up the sign that clearly states to “place order here” and made eye contact with two of the four employees several times and when another party came to the counter to the side of me and got their order taken I asked the employee right in front of me is this not where I place the order? She said “she’s taking orders” and pointed to the middle section of the counter. Lol. Ridiculous how you can’t get basic customer service when I was about to spend 10 dollars for some spaghetti that I could probably make better and fresher at home. Definitely recommend the Chinese place next door though!!!
Atmosphere: 1
Service: 1
Restaurantji Recommends
Zero stars if I could. The lady asked what I was ordering but somehow got distracted and walked off while I was talking. I finally was able to order which I only asked for two slices. She put them in the oven and walked off again. Both slices sat in there for 6 mins. At this time there are 3 workers behind the counter. I looked at the other lady and told her, hey those two slices in the oven are mine. Because I can tell the pizza is probably overcooked at this point. She looked me in my eyes and walked off. There is no excuse because they literally always have the shortest line. 3 workers but no customer service. Terrible.
Atmosphere: 1
Service: 1
Stromboli ?
The staff was perfectly friendly and helpful; unfortunately that's where the positive experience ends. The pizza oven was covered in foil, which automatically means they are not bringing it to a proper temp to heat the pizza thoroughly. We had three slices total between the 3 of us and they were all cold with sad crust. The bread sticks were decent, but again, barely warmed through. The Sbarro's of your 90s mall childhood experience is dead. This last critique isn't Sbarro's fault, but there was also an entire flock of birds in the food court flying and shatting where they please...our experience at Sbarro's did quickly lead to the latter, but the birds seemed to be having a much better experience in general.
Atmosphere: 2
Food: 2
Service: 5
Came and waited for sometime to order and no customer service was provided so I could buy food. Very poor service. Left mall entirely.
So glad Sbarro is finally back in OKC after years. Delicious mall pizza.