Smoothies are great but the drive through is incredibly slow.
Atmosphere: 4
Food: 5
Service: 2
Joseph Tweedy
I like this company, but not this location. I've had consistently bad smoothies from this location and if you order online you can't get a refund. I order the same coffee hulk protein shake every time....the final one tasted like apples and milk with no coffee at all. This location is not and has a high failure rate on smoothies, the wait is long and consistently can't get things right.
Haley Dean
Walk in experience, didn't take too long to get checked out considering they are made fresh!
Atmosphere: 5
Food: 4
Service: 5
Tiffany Whitefield
I tried going to the drive-through to order a holiday Delight pecan smoothie. They tell me I can’t order it unless they do it online. I don’t have online access while I’m in the car in my work vehicle. I also they could just make it for me and they said no they don’t have the recipe unless you order online which I think is absolutely atrocious considering it says the recipe when you Google search it. Poor customer service to make things harder for the customer, just make the dang smoothie. I will not be back.
Atmosphere: 1
Food: 1
Service: 1
Cecil
we were a little high maintenance with our smoothie alterations and this crew (angel, holly, and i think devita?) absolutely nailed it!!! sooo yummy. will be returning to this location!
My go-to smoothie place. Love the app rewards, smoothie options, and new bowls! Absolutely gem and stellar service today!
Atmosphere: 5
Food: 5
Service: 5
Melenie N
Bianca and Nana were awesome explained the menu to me made accommodations and even offered me a coupon. I got the pumpkin smoothie so bomb
Atmosphere: 5
Food: 5
Service: 5
Jarod Peters
Can't really say much about the smoothies or any of their items. Decided to try today for the first time ever after receiving a mail offer and was very rudely told their systems are down and they can't take any orders. With service like that I can see why they're sending out coupons every week.
Atmosphere: 1
Food: 1
Service: 1
Tracy Irvine
We been coming to this location for the past month and Davina never fails to remember our order exactly how we want it. Always friendly and great service from all the staff.
Atmosphere: 5
Service: 5
John Turk
I get a smothie bout three times a week for my post work ?. Lots of options, all of them delicious and healthy
Best location near my I love the staff they do amazing work ?
My wife went thru the drive thru to pick up our online order. The trainee asked if she was a door dash driver. Then said the person behind you said they are picking up for James too. So my wife had to ask the question if there could be more than one James even though gave last name. Smoothies didn't taste the way they should. The workers were completely incompetent had my wife drive forward and reverse back to drive thru while they tried to figure out what James to give order to even though she kept saying first and last name on order. Shift lead came out extremely rude shaking her head and with an attitude to hand off smoothies that were disgusting. She was complaining of the trainees. My wife would have went inside to get drinks however she had our infant sun in the car and in 100 degree weather she figured drive thru wasn't busy she could just get drinks quicker that way plus it's never been an issue in the past. When we tried our drinks at home they were disgusting. Called and spoke to shift lead about it, and she told us to call back after she called general manager. When we called back she tried saying it was wife's fault for not coming inside and refused to compensate us for the inconvenience. Terrible customer service. Won't be going back to this location ever again.
Update* no refund ever offered even from HQ. Only offered to remake our smoothies. Why not cut your losses and honor refund request like the most successful companies do? I'll tell you why, because this is a spiteful company that does not value their most loyal customers. Thank GOD there's more than one smoothie king nearby.
Kid-friendliness: NOT family friendly AT ALL!
Atmosphere: 1
Food: 1
Service: 1
Jennifer Baxter
I go regularly to the location on the north side and get excellent service it took over 20 mins to get 1 shake n 5 minutes for someone to answer the intercom
Atmosphere: 1
Service: 1
Nutty “NUTTY” Nutty
Love the ladies that work the lunch shift! They know my order before I even order at this point! Means a lot! I feel noticed!
Atmosphere: 5
Food: 5
Service: 5
Whitney
Bianca and Nana were Amazing! They were extremely nice and patient. Our smoothies taste amazing! Thank you both for great customer service you guys deserve a raise for going above and beyond. God Bless you All Follow Jesus and always put the Lord first!?❤️
Atmosphere: 5
Food: 5
Service: 5
Jared Lopez
Went There Saturday Afternoon Around 3, The Two Young Women Working The Front Were Absolutely Disrespectful. Had No Enthusiasm Whatsoever And Gave Me Attitude Throughout The Entire Time For No Reason. 0/10
Smoothies are great but the drive through is incredibly slow.
Atmosphere: 4
Food: 5
Service: 2
I like this company, but not this location. I've had consistently bad smoothies from this location and if you order online you can't get a refund. I order the same coffee hulk protein shake every time....the final one tasted like apples and milk with no coffee at all. This location is not and has a high failure rate on smoothies, the wait is long and consistently can't get things right.
Walk in experience, didn't take too long to get checked out considering they are made fresh!
Atmosphere: 5
Food: 4
Service: 5
I tried going to the drive-through to order a holiday Delight pecan smoothie. They tell me I can’t order it unless they do it online. I don’t have online access while I’m in the car in my work vehicle. I also they could just make it for me and they said no they don’t have the recipe unless you order online which I think is absolutely atrocious considering it says the recipe when you Google search it. Poor customer service to make things harder for the customer, just make the dang smoothie. I will not be back.
Atmosphere: 1
Food: 1
Service: 1
we were a little high maintenance with our smoothie alterations and this crew (angel, holly, and i think devita?) absolutely nailed it!!! sooo yummy. will be returning to this location!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Acai Cocoa Haze, Strawberry Blueberry Greek Yogurt
My go-to smoothie place. Love the app rewards, smoothie options, and new bowls! Absolutely gem and stellar service today!
Atmosphere: 5
Food: 5
Service: 5
Bianca and Nana were awesome explained the menu to me made accommodations and even offered me a coupon. I got the pumpkin smoothie so bomb
Atmosphere: 5
Food: 5
Service: 5
Can't really say much about the smoothies or any of their items. Decided to try today for the first time ever after receiving a mail offer and was very rudely told their systems are down and they can't take any orders. With service like that I can see why they're sending out coupons every week.
Atmosphere: 1
Food: 1
Service: 1
We been coming to this location for the past month and Davina never fails to remember our order exactly how we want it. Always friendly and great service from all the staff.
Atmosphere: 5
Service: 5
I get a smothie bout three times a week for my post work ?. Lots of options, all of them delicious and healthy
Best location near my I love the staff they do amazing work ?
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
My wife went thru the drive thru to pick up our online order. The trainee asked if she was a door dash driver. Then said the person behind you said they are picking up for James too. So my wife had to ask the question if there could be more than one James even though gave last name. Smoothies didn't taste the way they should. The workers were completely incompetent had my wife drive forward and reverse back to drive thru while they tried to figure out what James to give order to even though she kept saying first and last name on order. Shift lead came out extremely rude shaking her head and with an attitude to hand off smoothies that were disgusting. She was complaining of the trainees. My wife would have went inside to get drinks however she had our infant sun in the car and in 100 degree weather she figured drive thru wasn't busy she could just get drinks quicker that way plus it's never been an issue in the past. When we tried our drinks at home they were disgusting. Called and spoke to shift lead about it, and she told us to call back after she called general manager. When we called back she tried saying it was wife's fault for not coming inside and refused to compensate us for the inconvenience. Terrible customer service. Won't be going back to this location ever again.
Update* no refund ever offered even from HQ. Only offered to remake our smoothies. Why not cut your losses and honor refund request like the most successful companies do? I'll tell you why, because this is a spiteful company that does not value their most loyal customers. Thank GOD there's more than one smoothie king nearby.
Kid-friendliness: NOT family friendly AT ALL!
Atmosphere: 1
Food: 1
Service: 1
I go regularly to the location on the north side and get excellent service it took over 20 mins to get 1 shake n 5 minutes for someone to answer the intercom
Atmosphere: 1
Service: 1
Love the ladies that work the lunch shift! They know my order before I even order at this point! Means a lot! I feel noticed!
Atmosphere: 5
Food: 5
Service: 5
Bianca and Nana were Amazing! They were extremely nice and patient. Our smoothies taste amazing! Thank you both for great customer service you guys deserve a raise for going above and beyond. God Bless you All Follow Jesus and always put the Lord first!?❤️
Atmosphere: 5
Food: 5
Service: 5
Went There Saturday Afternoon Around 3, The Two Young Women Working The Front Were Absolutely Disrespectful. Had No Enthusiasm Whatsoever And Gave Me Attitude Throughout The Entire Time For No Reason. 0/10
Atmosphere: 1
Food: 2
Service: 1
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