I came in for the Veterans Day red, white, and blue, smoothie promotion. I went into the store at 2:40pm and was behind one other Veteran couple. The sign on the door said Veteran promotion till 3pm. The 2 employees were busy taking care of the drive thru. When the lady came over to the register at 3:07 she informed us we couldn’t get the promotion because it was after 3pm. We stated we had been waiting almost 30 minutes and had been waiting at the register way before 3pm. She asked her Boss on the microphone and her Boss said No. Poor customer service ! I understand they were busy , but they clearly saw we had been waiting well before 3pm and should’ve honored the promotion. Also I checked several websites and news articles about the Veteran’s Day promotions and none said any restricted times that was hand written on the door. Other companies had posted online times like Texas Roadhouse 11am to 2pm and Golden Coral after 4pm.
Mike Bone
This is our goto spot. The staff is nice & remembers the order everytime.
Joshua Burrier
Didn't realize I was automatically being charged $2.32 tip when your already being paid to make the smoothie!
Bella Eaton
First time ever trying this place. Horrible Service, not even what I asked for or ordered, mind you it’s $14. This is not an acia cocoa haze. I had them remake this twice, and finally just didn’t want to be in the negative girls presence, but the boy their was just getting on her nervous, and apparently so was I. I asked if she wanted to see it on my app and she still didn’t want to, but yet still made it wrong.
Atmosphere: 1
Food: 1
Service: 1
Jeremy Ohlheiser
Charged incorrectly. Order incorrect. Straw too short. Slow service.
Food: 4
Service: 1
Charles Castillo
Smoothies are great but the drive through is incredibly slow.
Atmosphere: 4
Food: 5
Service: 2
Joseph Tweedy
I like this company, but not this location. I've had consistently bad smoothies from this location and if you order online you can't get a refund. I order the same coffee hulk protein shake every time....the final one tasted like apples and milk with no coffee at all. This location is not and has a high failure rate on smoothies, the wait is long and consistently can't get things right.
Haley Dean
Walk in experience, didn't take too long to get checked out considering they are made fresh!
Atmosphere: 5
Food: 4
Service: 5
Tiffany Whitefield
I tried going to the drive-through to order a holiday Delight pecan smoothie. They tell me I can’t order it unless they do it online. I don’t have online access while I’m in the car in my work vehicle. I also they could just make it for me and they said no they don’t have the recipe unless you order online which I think is absolutely atrocious considering it says the recipe when you Google search it. Poor customer service to make things harder for the customer, just make the dang smoothie. I will not be back.
Atmosphere: 1
Food: 1
Service: 1
Cecil
we were a little high maintenance with our smoothie alterations and this crew (angel, holly, and i think devita?) absolutely nailed it!!! sooo yummy. will be returning to this location!
My go-to smoothie place. Love the app rewards, smoothie options, and new bowls! Absolutely gem and stellar service today!
Atmosphere: 5
Food: 5
Service: 5
Melenie N
Bianca and Nana were awesome explained the menu to me made accommodations and even offered me a coupon. I got the pumpkin smoothie so bomb
Atmosphere: 5
Food: 5
Service: 5
Jarod Peters
Can't really say much about the smoothies or any of their items. Decided to try today for the first time ever after receiving a mail offer and was very rudely told their systems are down and they can't take any orders. With service like that I can see why they're sending out coupons every week.
Atmosphere: 1
Food: 1
Service: 1
Tracy Irvine
We been coming to this location for the past month and Davina never fails to remember our order exactly how we want it. Always friendly and great service from all the staff.
Atmosphere: 5
Service: 5
John Turk
I get a smothie bout three times a week for my post work ?. Lots of options, all of them delicious and healthy
Best location near my I love the staff they do amazing work ?
I came in for the Veterans Day red, white, and blue, smoothie promotion. I went into the store at 2:40pm and was behind one other Veteran couple. The sign on the door said Veteran promotion till 3pm. The 2 employees were busy taking care of the drive thru. When the lady came over to the register at 3:07 she informed us we couldn’t get the promotion because it was after 3pm. We stated we had been waiting almost 30 minutes and had been waiting at the register way before 3pm. She asked her Boss on the microphone and her Boss said No. Poor customer service ! I understand they were busy , but they clearly saw we had been waiting well before 3pm and should’ve honored the promotion. Also I checked several websites and news articles about the Veteran’s Day promotions and none said any restricted times that was hand written on the door. Other companies had posted online times like Texas Roadhouse 11am to 2pm and Golden Coral after 4pm.
This is our goto spot. The staff is nice & remembers the order everytime.
Didn't realize I was automatically being charged $2.32 tip when your already being paid to make the smoothie!
First time ever trying this place. Horrible Service, not even what I asked for or ordered, mind you it’s $14. This is not an acia cocoa haze. I had them remake this twice, and finally just didn’t want to be in the negative girls presence, but the boy their was just getting on her nervous, and apparently so was I. I asked if she wanted to see it on my app and she still didn’t want to, but yet still made it wrong.
Atmosphere: 1
Food: 1
Service: 1
Charged incorrectly.
Order incorrect.
Straw too short.
Slow service.
Food: 4
Service: 1
Smoothies are great but the drive through is incredibly slow.
Atmosphere: 4
Food: 5
Service: 2
I like this company, but not this location. I've had consistently bad smoothies from this location and if you order online you can't get a refund. I order the same coffee hulk protein shake every time....the final one tasted like apples and milk with no coffee at all. This location is not and has a high failure rate on smoothies, the wait is long and consistently can't get things right.
Walk in experience, didn't take too long to get checked out considering they are made fresh!
Atmosphere: 5
Food: 4
Service: 5
I tried going to the drive-through to order a holiday Delight pecan smoothie. They tell me I can’t order it unless they do it online. I don’t have online access while I’m in the car in my work vehicle. I also they could just make it for me and they said no they don’t have the recipe unless you order online which I think is absolutely atrocious considering it says the recipe when you Google search it. Poor customer service to make things harder for the customer, just make the dang smoothie. I will not be back.
Atmosphere: 1
Food: 1
Service: 1
we were a little high maintenance with our smoothie alterations and this crew (angel, holly, and i think devita?) absolutely nailed it!!! sooo yummy. will be returning to this location!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Acai Cocoa Haze, Strawberry Blueberry Greek Yogurt
Restaurantji Recommends
My go-to smoothie place. Love the app rewards, smoothie options, and new bowls! Absolutely gem and stellar service today!
Atmosphere: 5
Food: 5
Service: 5
Bianca and Nana were awesome explained the menu to me made accommodations and even offered me a coupon. I got the pumpkin smoothie so bomb
Atmosphere: 5
Food: 5
Service: 5
Can't really say much about the smoothies or any of their items. Decided to try today for the first time ever after receiving a mail offer and was very rudely told their systems are down and they can't take any orders. With service like that I can see why they're sending out coupons every week.
Atmosphere: 1
Food: 1
Service: 1
We been coming to this location for the past month and Davina never fails to remember our order exactly how we want it. Always friendly and great service from all the staff.
Atmosphere: 5
Service: 5
I get a smothie bout three times a week for my post work ?. Lots of options, all of them delicious and healthy
Best location near my I love the staff they do amazing work ?
Atmosphere: 5
Food: 5
Service: 5
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