The onion rings were hot but greasy, and the rootbeer float had practically no ice cream in it lol. Fast and nice service though!
Josie Ireland
THIS PLACE NEEDS TO BE CLOSED AND LET GO!!! Terrible service extremely understaffed always it seems ig sonic can’t afford workers anymore just go to McDonalds like 20 ft away
Nic Gresham
Worst sonic in the entire union.
Autumn
There cherry limeade was terrible I will not visit this location again
James Lewis II
The employees at this sonic location can’t follow simple instructions and have very poor customer service. They need to be retrained on how to listen to instructions and how to provide good customer service.
Ms Ma’am
I called in about my half done meal. Had the food and receipt. The “manager” Ashley which sounds like a male but that’s not the point. She/He was an African American girl and this is just for the corporate records. It was 1/15/25 @ roughly 5pm-515. Please check phone records I recorded mine. However She was very rude and disrespectful to me. Called me a liar stated I never spoke with a supervisor earlier to swap food out. Mind you I still had food in my possession and receipt. I was just like ok and hung up but called back to ask for corporate number. She was heard in the back speaking with the manager from earlier on speaker phone. Again I was recording. She then got on the phone wouldn’t give corporate number hung up in my face. The manager she was speaking with was Skye(a male)Who I stated was the name on my receipt. This was horrible and I feel so disrespected. Please leave a comment with corporate number so I can email recording. She has to be stopped.
Ray Rob
This is my first time visiting this sonic on 122nd near. Had a problem with my order I realized when I got home. Called and the helper manager answered the phone (Which she didn't give her true position) and had the worse attitude. If your company has a policy, then state it not your emotional opinion. I tell you companies hire some of the worse folks to run there bussiness and wonder why sales are down. If you can't customer service go work in a shop or somewhere you don't deal with customers. Cause if I was responding off your rudeness you would not like me or your job......I understand your under paid......maybe you should of paid more attention in school honey!!!
Danny Kincaid
I have been going to this sonic for over 20 years me and my family get drinks there at least 3 to 4 times a week and ice cream. We eat there at least once a week. But I went by there last night to get drinks just drinks and the girl through the drive-through told me it was gonna take a while. I told her all I wanted was drink. She told me it would take 15 to 20 minutes. I asked her why she said they had a huge order. I said just because you have a huge order and you can't serve me three drinks she said yes sir I can but I told you it will be 20 minutes. I think that is totally ridiculous. Like I said been a customer for over 20 years. I get drinks there at 3 to 4 times a week and eat there at least once a week me and my family but as of now I will probably never go to that place again even if I have to drive further to go to another one.
The foods always good, but we just went to pick up our mobile order and got the wrong food entirely. And the ice cream they made our shakes with was spoiled
Atmosphere: 3
Food: 1
Service: 3
Cole Lewis
Yall can’t even make a simple drink. Ask for Powerade slush with nerds, and they gave me a regular Powerade with nerds plus added some other weird stuff
Atmosphere: 1
Food: 1
Service: 1
Holly Stephenson
I waited a little while only to be given a cold burger and cold tots!! The person who brought the food to me was nice, but the food was horrible!! Would not eat at this location again!
Atmosphere: 1
Food: 1
Service: 5
Michael
There has been a change! Good food, good service (with a smile), and a new CEO, all of which are turning Sonic back into a Great company!
Kid-friendliness: Great food and goodies for the kids too!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hot Dog, Mozzarella Sticks, Tater Tots, Fries, Dr Pepper, Sandwich, Tots, Burger, Corn Dog
Jen M.
The female working the drive through doesn't know what they're doing and has trouble listening.
Love the smash burger!!
The food was good and fast service!!---A+!!!
The onion rings were hot but greasy, and the rootbeer float had practically no ice cream in it lol. Fast and nice service though!
THIS PLACE NEEDS TO BE CLOSED AND LET GO!!! Terrible service extremely understaffed always it seems ig sonic can’t afford workers anymore just go to McDonalds like 20 ft away
Worst sonic in the entire union.
There cherry limeade was terrible I will not visit this location again
The employees at this sonic location can’t follow simple instructions and have very poor customer service. They need to be retrained on how to listen to instructions and how to provide good customer service.
I called in about my half done meal. Had the food and receipt. The “manager” Ashley which sounds like a male but that’s not the point. She/He was an African American girl and this is just for the corporate records. It was 1/15/25 @ roughly 5pm-515. Please check phone records I recorded mine. However She was very rude and disrespectful to me. Called me a liar stated I never spoke with a supervisor earlier to swap food out. Mind you I still had food in my possession and receipt. I was just like ok and hung up but called back to ask for corporate number. She was heard in the back speaking with the manager from earlier on speaker phone. Again I was recording. She then got on the phone wouldn’t give corporate number hung up in my face. The manager she was speaking with was Skye(a male)Who I stated was the name on my receipt. This was horrible and I feel so disrespected. Please leave a comment with corporate number so I can email recording. She has to be stopped.
This is my first time visiting this sonic on 122nd near. Had a problem with my order I realized when I got home. Called and the helper manager answered the phone (Which she didn't give her true position) and had the worse attitude. If your company has a policy, then state it not your emotional opinion. I tell you companies hire some of the worse folks to run there bussiness and wonder why sales are down. If you can't customer service go work in a shop or somewhere you don't deal with customers. Cause if I was responding off your rudeness you would not like me or your job......I understand your under paid......maybe you should of paid more attention in school honey!!!
I have been going to this sonic for over 20 years me and my family get drinks there at least 3 to 4 times a week and ice cream. We eat there at least once a week. But I went by there last night to get drinks just drinks and the girl through the drive-through told me it was gonna take a while. I told her all I wanted was drink. She told me it would take 15 to 20 minutes. I asked her why she said they had a huge order. I said just because you have a huge order and you can't serve me three drinks she said yes sir I can but I told you it will be 20 minutes. I think that is totally ridiculous. Like I said been a customer for over 20 years. I get drinks there at 3 to 4 times a week and eat there at least once a week me and my family but as of now I will probably never go to that place again even if I have to drive further to go to another one.
Atmosphere: 2
Food: 4
Service: 1
Recommended dishes: Dr Pepper
Restaurantji Recommends
The foods always good, but we just went to pick up our mobile order and got the wrong food entirely. And the ice cream they made our shakes with was spoiled
Atmosphere: 3
Food: 1
Service: 3
Yall can’t even make a simple drink. Ask for Powerade slush with nerds, and they gave me a regular Powerade with nerds plus added some other weird stuff
Atmosphere: 1
Food: 1
Service: 1
I waited a little while only to be given a cold burger and cold tots!! The person who brought the food to me was nice, but the food was horrible!! Would not eat at this location again!
Atmosphere: 1
Food: 1
Service: 5
There has been a change! Good food, good service (with a smile), and a new CEO, all of which are turning Sonic back into a Great company!
Kid-friendliness: Great food and goodies for the kids too!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hot Dog, Mozzarella Sticks, Tater Tots, Fries, Dr Pepper, Sandwich, Tots, Burger, Corn Dog
The female working the drive through doesn't know what they're doing and has trouble listening.
Atmosphere: 1
Food: 1
Service: 1
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