It is 906 p.m. I just got off work and decided to stop at Sonic because I love Sonic I pull up to the drive-thru speaker someone greeted me and asked me what can I get for you I said just a moment please I heard a sigh 30 seconds later what can I get for you really loud I mean you're in customer service be a little bit more nicer if you don't want to work night find another job I will not be coming back to this Sonic
DC
I got a hot dog and it was cold 😔.
Atmosphere: 1
Food: 1
Service: 3
Cody Jackson
I placed a mobile order about 4 hours before they closed and was there 30 minutes before close, cutting it close I know but this is the only sonic open after I get off work. They shut down the store 20 minutes early. They did not bring me my food. They did not tell me they refunded me. I watched both the employees leave without giving me my order or telling me they had refunded me. I know it's stupid but it ruined my night
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Jr Deluxe Cheeseburger, Burger, Fries, Sandwich, Tots
Melissa M
Don’t go even a full hour before close or you will be completely ignored. People inside and lights on. And I even tried a different stall and the drive through. Terrible.
Atmosphere: 1
Service: 1
Billy Young
The "supersonic" burrito i got here was super small. I literally ate it in three bites. I was shocked. I will mever come here again.
Atmosphere: 2
Food: 1
Service: 3
Jackie Bennett-Hayes
I went through the drive thru and was met with an order taker with an attitude- scoffing into the mic. Mind you I only ordered two drinks and a small chilli cheese fries. Got to the window and of course I only get my drinks. No professionalism.
Service: 1
James Cobb
Arrived just before noon, got that corn dog just 30 minutes later.
Food: 3
Service: 4
anonymous
I had an online order I had placed and let's be honest the lady was sweet, but the service was long. I had ordered a sausage burrito, and it came like they didn't care... with that being said it had no cheese on it and the eggs were flat, and the sausage was half of a whole one? I had never received something like this before when ordering the same thing at a different location... I had also placed an order for my coworkers, and they got the wrong order, I even had the lady repeat what I said, and it was all right till I got to work and checked the order, and everything was wrong. I'm not happy about this sonic, I wish it was better.
Atmosphere: 3
Food: 1
Service: 1
Ross Henderson
Guarantees aren’t served here. You better check your order and make sure you got everything! Especially marinara!
Atmosphere: 2
Food: 3
Service: 2
Recommended dishes: Dr Pepper
Dana Shults
Order food in the app. Order 2 dbl sonic bacon cheese burgers. TOOK 21MINS AFTER I GOT THEIR TO GET ORDER!!! THEN TO TOP IT OFF, NO BACON ON MY BURGERS!!!!! NEVER AGAIN WILL I GO HERE!!!!!!!!!!
Sonic has really really went down on their quality of food their service everythingat one time you could get a good quality burger from Sonic today my burger the Patty the meat was old the bread was soggy the tomatoes and lettuce the pickles everything was soggy it was one of the worst burgers I have ever had from Sonic's
Atmosphere: 1
Food: 1
Service: 1
Jae B
What is this?!!???!!??
Atmosphere: 1
Food: 1
Service: 1
Shanna Zeagler
Terrible customer service. Waited 15 minutes in a bay and they eventually turned off the button. Meanwhile the person in the next bay had order taken immediately upon activation of the call button. I pushed the button a couple more times but still no response. Gave up and went through drive-thru only to deal with a very rude young lady with a bunch of piercings in her face. Waited another 10 minutes only to receive cold sides and burgers incorrectly made. Additionally, they weren't busy. There were only two customers and I was one of them.
Food: 1
Service: 1
Samiyah Dungee
I’m pregnant and had been craving a footlong chili cheese coney. We come to this sonic location. I ordered the coney meal with tots mustard and onions. My son ordered kids wacky pack.my spouse ordered a burger with tots. Drinks were good, my son’s wacky pack didn’t have a toy in it apparently they ran out of toys for the kids meal. They didn’t give us napkins. Our tots were old and cold. So old that I crumbled one in my hand and it sounded like hard dirt being crumbled. I was really disappointed on top of that I didn’t receive a receipt either so no proof of my purchase huh. Got to do better I see why this location was completely vacant. Won’t be back to this location sucks because it’s closer to my house but I’m willing to drive farther for actual fresh food
Atmosphere: 1
Food: 1
Service: 5
Eloise Thomas
Sonic needs to prepare its locations better for days like .99 mozzarella sticks and bogo coneys. We placed our order at 1:26 and didn't get our food until 1:50. It looks like there's only 1 or 2 cooks and 1 car hop. I feel for them.
It is 906 p.m. I just got off work and decided to stop at Sonic because I love Sonic I pull up to the drive-thru speaker someone greeted me and asked me what can I get for you I said just a moment please I heard a sigh 30 seconds later what can I get for you really loud I mean you're in customer service be a little bit more nicer if you don't want to work night find another job I will not be coming back to this Sonic
I got a hot dog and it was cold 😔.
Atmosphere: 1
Food: 1
Service: 3
I placed a mobile order about 4 hours before they closed and was there 30 minutes before close, cutting it close I know but this is the only sonic open after I get off work. They shut down the store 20 minutes early. They did not bring me my food. They did not tell me they refunded me. I watched both the employees leave without giving me my order or telling me they had refunded me. I know it's stupid but it ruined my night
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Jr Deluxe Cheeseburger, Burger, Fries, Sandwich, Tots
Don’t go even a full hour before close or you will be completely ignored. People inside and lights on. And I even tried a different stall and the drive through. Terrible.
Atmosphere: 1
Service: 1
The "supersonic" burrito i got here was super small. I literally ate it in three bites. I was shocked. I will mever come here again.
Atmosphere: 2
Food: 1
Service: 3
I went through the drive thru and was met with an order taker with an attitude- scoffing into the mic. Mind you I only ordered two drinks and a small chilli cheese fries. Got to the window and of course I only get my drinks. No professionalism.
Service: 1
Arrived just before noon, got that corn dog just 30 minutes later.
Food: 3
Service: 4
I had an online order I had placed and let's be honest the lady was sweet, but the service was long. I had ordered a sausage burrito, and it came like they didn't care... with that being said it had no cheese on it and the eggs were flat, and the sausage was half of a whole one? I had never received something like this before when ordering the same thing at a different location... I had also placed an order for my coworkers, and they got the wrong order, I even had the lady repeat what I said, and it was all right till I got to work and checked the order, and everything was wrong. I'm not happy about this sonic, I wish it was better.
Atmosphere: 3
Food: 1
Service: 1
Guarantees aren’t served here. You better check your order and make sure you got everything! Especially marinara!
Atmosphere: 2
Food: 3
Service: 2
Recommended dishes: Dr Pepper
Order food in the app. Order 2 dbl sonic bacon cheese burgers. TOOK 21MINS AFTER I GOT THEIR TO GET ORDER!!! THEN TO TOP IT OFF, NO BACON ON MY BURGERS!!!!! NEVER AGAIN WILL I GO HERE!!!!!!!!!!
Atmosphere: 2
Food: 1
Service: 1
Restaurantji Recommends
Sonic has really really went down on their quality of food their service everythingat one time you could get a good quality burger from Sonic today my burger the Patty the meat was old the bread was soggy the tomatoes and lettuce the pickles everything was soggy it was one of the worst burgers I have ever had from Sonic's
Atmosphere: 1
Food: 1
Service: 1
What is this?!!???!!??
Atmosphere: 1
Food: 1
Service: 1
Terrible customer service. Waited 15 minutes in a bay and they eventually turned off the button. Meanwhile the person in the next bay had order taken immediately upon activation of the call button. I pushed the button a couple more times but still no response. Gave up and went through drive-thru only to deal with a very rude young lady with a bunch of piercings in her face. Waited another 10 minutes only to receive cold sides and burgers incorrectly made. Additionally, they weren't busy. There were only two customers and I was one of them.
Food: 1
Service: 1
I’m pregnant and had been craving a footlong chili cheese coney. We come to this sonic location. I ordered the coney meal with tots mustard and onions. My son ordered kids wacky pack.my spouse ordered a burger with tots. Drinks were good, my son’s wacky pack didn’t have a toy in it apparently they ran out of toys for the kids meal. They didn’t give us napkins. Our tots were old and cold. So old that I crumbled one in my hand and it sounded like hard dirt being crumbled. I was really disappointed on top of that I didn’t receive a receipt either so no proof of my purchase huh. Got to do better I see why this location was completely vacant. Won’t be back to this location sucks because it’s closer to my house but I’m willing to drive farther for actual fresh food
Atmosphere: 1
Food: 1
Service: 5
Sonic needs to prepare its locations better for days like .99 mozzarella sticks and bogo coneys. We placed our order at 1:26 and didn't get our food until 1:50. It looks like there's only 1 or 2 cooks and 1 car hop. I feel for them.
Atmosphere: 2
Food: 2
Service: 2
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