They can’t seem to keep the lobby open and so when you order on the app now you wait 20 min in the drive thru only to be handed cold dinks. Ridicules. And staff says “sorry” and just keeps going. Bad CS and drinks 2” from the top. They don’t know how to fill a cup up.
Atmosphere: 4
Food: 4
Service: 2
Mary
No one welcomed us when we walked in. Drive thru was closed. Rudest baristas I've ever encountered at a Starbucks. Will not be back to this location.
Atmosphere: 1
Food: 2
Service: 1
naTanja mitchell
WHY ON EARTH WOULD YOU LET ME ORDER AND BUY A CARAMAL FRAPPUCHINO AND NOT TELL ME IT DOESNT HAVE CAFFEINE UNTIL YOU HANDED IT TO ME & AFTER IVE PAID FOR IT ….. irresponsible, and just plain annoying when you want something and it could’ve been prevented. DO BETTER! Hire Better whatever you gotta do!
Food: 1
Service: 1
Keith Thomas
They actually had the in store line waiting a person a the cash register made 2 phone calls to find out what her friends wanted. The customer was rude but the employee was more rude.
David Mckelvey
Waited 20 minutes for my order…I asked a young lady if they had my order she said there’s 4 drinks ahead of yours it,they literally cleared all the drive throats lobby orders before doing mine…I had to ask what I think was the manager if they had it he yes…Not I’m sorry nothing…Manager and staff very unfriendly and unprofessional…What has happened to Starbucks Customer Service it’s like nobody cares about the customers…
Atmosphere: 1
Service: 1
Danielle Rainbow
This is a Starbucks that still has a lobby. It's so helpful as a 3rd place. It's hard to find safe and relaxing 3rd places in our world, so it's nice to know I can count on this location still having a place for me to go if I need it.
Atmosphere: 5
Food: 3
Service: 4
Devez
Horrible at communicating an order is ready. Joking alot among themselves. Not sure if they take their job seriously. Trek is the one who "helped" me but let my order sit there while laughing with his coworkers.
Edgar Martinez
First time goin to starbucks i asked for a pumpkin cold foam caramel drizzel since it was my first time wasnt sure how to order and the girl on the drive thru started to get an attitude with me really unprofessional never goin back again!
Tara M
Over priced rude and cold coffee that was supposed to be HOT. Save a few dollars and sanity go to Dunkin Donuts 🍩
Atmosphere: 1
Food: 1
Service: 1
TMRM
Over priced rude and cold coffee that was supposed to be HOT. Save a few dollars and sanity go to Dunkin Donuts ?
Man the staff attitude has gone downhill. When I get asked if I want a straw as it's nearly being thrown at me and the person handing me my order doesn't say anything else to me...
Atmosphere: 2
Food: 4
Service: 1
Hanna Gunn
Barista was not friendly.
Atmosphere: 3
Food: 4
Service: 1
Shaylin Jones
Messed up my drink on the way to work didn’t put the extra stuff i ordered in my drink day = ruined ??
Atmosphere: 1
Food: 1
Service: 1
Caleb Jones
Food and drinks are your typical Starbucks quality. The folks here seem to be hard workers every time in there. I just wish the furniture was setup less like a barber shop waiting a,, rea and more like a cafe. I suppose a lot of that is corporate, but I really wish this Starbuck resembled a cafe.
Atmosphere: 1
Food: 5
Service: 4
Rebecca
Awesome atmosphere ... the engery when I walk in looking at the high ceiling gets my imagination rolling every time !
They can’t seem to keep the lobby open and so when you order on the app now you wait 20 min in the drive thru only to be handed cold dinks. Ridicules. And staff says “sorry” and just keeps going. Bad CS and drinks 2” from the top. They don’t know how to fill a cup up.
Atmosphere: 4
Food: 4
Service: 2
No one welcomed us when we walked in. Drive thru was closed. Rudest baristas I've ever encountered at a Starbucks. Will not be back to this location.
Atmosphere: 1
Food: 2
Service: 1
WHY ON EARTH WOULD YOU LET ME ORDER AND BUY A CARAMAL FRAPPUCHINO AND NOT TELL ME IT DOESNT HAVE CAFFEINE UNTIL YOU HANDED IT TO ME & AFTER IVE PAID FOR IT …..
irresponsible, and just plain annoying when you want something and it could’ve been prevented. DO BETTER! Hire Better whatever you gotta do!
Food: 1
Service: 1
They actually had the in store line waiting a person a the cash register made 2 phone calls to find out what her friends wanted. The customer was rude but the employee was more rude.
Waited 20 minutes for my order…I asked a young lady if they had my order she said there’s 4 drinks ahead of yours it,they literally cleared all the drive throats lobby orders before doing mine…I had to ask what I think was the manager if they had it he yes…Not I’m sorry nothing…Manager and staff very unfriendly and unprofessional…What has happened to Starbucks Customer Service it’s like nobody cares about the customers…
Atmosphere: 1
Service: 1
This is a Starbucks that still has a lobby. It's so helpful as a 3rd place. It's hard to find safe and relaxing 3rd places in our world, so it's nice to know I can count on this location still having a place for me to go if I need it.
Atmosphere: 5
Food: 3
Service: 4
Horrible at communicating an order is ready. Joking alot among themselves. Not sure if they take their job seriously. Trek is the one who "helped" me but let my order sit there while laughing with his coworkers.
First time goin to starbucks i asked for a pumpkin cold foam caramel drizzel since it was my first time wasnt sure how to order and the girl on the drive thru started to get an attitude with me really unprofessional never goin back again!
Over priced rude and cold coffee that was supposed to be HOT. Save a few dollars and sanity go to Dunkin Donuts 🍩
Atmosphere: 1
Food: 1
Service: 1
Over priced rude and cold coffee that was supposed to be HOT. Save a few dollars and sanity go to Dunkin Donuts ?
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Man the staff attitude has gone downhill. When I get asked if I want a straw as it's nearly being thrown at me and the person handing me my order doesn't say anything else to me...
Atmosphere: 2
Food: 4
Service: 1
Barista was not friendly.
Atmosphere: 3
Food: 4
Service: 1
Messed up my drink on the way to work didn’t put the extra stuff i ordered in my drink day = ruined ??
Atmosphere: 1
Food: 1
Service: 1
Food and drinks are your typical Starbucks quality. The folks here seem to be hard workers every time in there. I just wish the furniture was setup less like a barber shop waiting a,, rea and more like a cafe. I suppose a lot of that is corporate, but I really wish this Starbuck resembled a cafe.
Atmosphere: 1
Food: 5
Service: 4
Awesome atmosphere ... the engery when I walk in looking at the high ceiling gets my imagination rolling every time !
Atmosphere: 5
Food: 5
Service: 5
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