They are real nice until you hit the no tip button. Then their attitude changes real quick. Very rude.
Postscript: she broke the straw out of spite too! Coincidence? I think not!
Service: 1
Ban-Danny
Everytime (nearly every morning) i order a caramel machiato, it is filled with half foam. I order a venti and recieve a grande's worth of liquid. The mixture is incrediblly to strong. Please fix and train your employees how to make it properly. I am tired of beng ripped off from this place.
Food: 1
N. Gibbs
Ugh… just a drive through
Atmosphere: 2
Service: 4
Katie Pomeroy
Honestly been disappointed every time I've been here. Drinks are less full than other locations and they use way more ice. It sucks to pay $6 for a coffee and have it only be half full.
Momo Benites
I come to this location probably every other day if not everyday and have never had this experience. This employee handed me my food and drink without saying a word, absolutely no hospitality and got an attitude when I wanted a straw. If you hate your job go somewhere else. This happened at 4:22pm on 10/4. It was a guy, he had a hat on at the time. His attitude needs to stay in the back.
Service: 1
Tia
My first AND last time ordering at this location! The barista (short platinum hair, multiple facial piercings, Caucasian) was rude and got super heated at me for not ordering at a box that’s literally hidden behind their tree. Also, I ordered during sunset so it was even harder to see it. I already told her that I usually order at the box and that I simply didn’t see it (knowing it was my first time here). I understand there are rules, but she honestly didn’t need to be a drama queen about it. At that point she was arguing and then rolled her eyes when I just asked for my drink. After she handed my drink she literally threw trash on my car and a straw on my face. I asked for a manager, even she ain’t doing nothing about it. No apology, not asking if I’m okay, letting her employees literally ASSAULT me that I had to call the cops. After an officer showed up, THEN they finally apologized. ? Y’all for real needa do better on the training, especially with crazy employees who lack self control and are only there for the paycheck. ?? (attached is the photo of where I got hit btw)
Edit (in response to owner): The fact that you copy and paste the same message on all 1 star reviews prove that y’all don’t take these matters seriously. I could care less how bad y'all's day was; that still doesn’t make y’all entitled to provide crappy service and hit people. Do better and wake up!
Starla Bain
Very friendly workers. Quick service
Food: 5
Service: 5
Julia Marquez
The caramel ribbon crunch was made delicious! Sweet and can still taste the coffee in it
Atmosphere: 4
Food: 4
Service: 4
Juan Az Hernandez
The best of the best
Atmosphere: 5
Food: 5
Service: 5
MELISSA MOORE
Love Starbucks. But not sure what was the deal today. It's got like a yucky taste to it. Like the equipment needs to be cleaned out. Some thing was off for sure. Could not even drink a 7 dollar coffee.
Ordered online and was ready 5 minutes later when we arrived. Easy parking friendly staff
Atmosphere: 5
Food: 5
Service: 5
Guadalupe Fregoso
I am very disappointed. I go almost every morning before I get to work. I went yesterday an for some odd reason one of my card declined so I paid with another card. Well this morning checking my account I got charge twice one in each card. So I called spoke to a Matt told me come by and we will help you and told him I am on my way. When I get to the window "Wren" the server I asked if Matt was in I had just called and talked to him and very rudely said NO he just left, she/he stated that people scam all the time and made me feel bad like if I was the one stealing when clearly I was showing the bank statements on the both TRANSACTION that I got charge both times. She might say oh is just $12.11 but those $12.11 is 3 tanks of gas for my vehicle or 3 gallons of milk for my kids. I work too hard to just giving money away. I work hard to TRY to get Starbucks in the morning. I don't think I'll be stoping by at this Starbucks anytime soon. Thank your rude worker for that!!!
Atmosphere: 1
Food: 5
Service: 1
James Owen
Great coffee. Thanks for the pup cup too!!
Atmosphere: 5
Food: 5
Service: 5
Jennifer “Hmmm” Brakhage
The drive thru was fast! I was ordering for a friend and didn’t know exactly what it was but they figured it out and got me through it with a smile!
Service: 5
Jessica Dietrich
This is my local go-to location. Fast and friendly.
They are real nice until you hit the no tip button. Then their attitude changes real quick. Very rude.
Postscript: she broke the straw out of spite too! Coincidence? I think not!
Service: 1
Everytime (nearly every morning) i order a caramel machiato, it is filled with half foam. I order a venti and recieve a grande's worth of liquid. The mixture is incrediblly to strong. Please fix and train your employees how to make it properly. I am tired of beng ripped off from this place.
Food: 1
Ugh… just a drive through
Atmosphere: 2
Service: 4
Honestly been disappointed every time I've been here. Drinks are less full than other locations and they use way more ice. It sucks to pay $6 for a coffee and have it only be half full.
I come to this location probably every other day if not everyday and have never had this experience. This employee handed me my food and drink without saying a word, absolutely no hospitality and got an attitude when I wanted a straw. If you hate your job go somewhere else. This happened at 4:22pm on 10/4. It was a guy, he had a hat on at the time. His attitude needs to stay in the back.
Service: 1
My first AND last time ordering at this location! The barista (short platinum hair, multiple facial piercings, Caucasian) was rude and got super heated at me for not ordering at a box that’s literally hidden behind their tree. Also, I ordered during sunset so it was even harder to see it. I already told her that I usually order at the box and that I simply didn’t see it (knowing it was my first time here). I understand there are rules, but she honestly didn’t need to be a drama queen about it. At that point she was arguing and then rolled her eyes when I just asked for my drink. After she handed my drink she literally threw trash on my car and a straw on my face. I asked for a manager, even she ain’t doing nothing about it. No apology, not asking if I’m okay, letting her employees literally ASSAULT me that I had to call the cops. After an officer showed up, THEN they finally apologized. ? Y’all for real needa do better on the training, especially with crazy employees who lack self control and are only there for the paycheck. ?? (attached is the photo of where I got hit btw)
Edit (in response to owner): The fact that you copy and paste the same message on all 1 star reviews prove that y’all don’t take these matters seriously. I could care less how bad y'all's day was; that still doesn’t make y’all entitled to provide crappy service and hit people. Do better and wake up!
Very friendly workers. Quick service
Food: 5
Service: 5
The caramel ribbon crunch was made delicious! Sweet and can still taste the coffee in it
Atmosphere: 4
Food: 4
Service: 4
The best of the best
Atmosphere: 5
Food: 5
Service: 5
Love Starbucks. But not sure what was the deal today. It's got like a yucky taste to it. Like the equipment needs to be cleaned out. Some thing was off for sure. Could not even drink a 7 dollar coffee.
Atmosphere: 4
Food: 2
Service: 5
Restaurantji Recommends
Ordered online and was ready 5 minutes later when we arrived. Easy parking friendly staff
Atmosphere: 5
Food: 5
Service: 5
I am very disappointed. I go almost every morning before I get to work. I went yesterday an for some odd reason one of my card declined so I paid with another card. Well this morning checking my account I got charge twice one in each card. So I called spoke to a Matt told me come by and we will help you and told him I am on my way. When I get to the window "Wren" the server I asked if Matt was in I had just called and talked to him and very rudely said NO he just left, she/he stated that people scam all the time and made me feel bad like if I was the one stealing when clearly I was showing the bank statements on the both TRANSACTION that I got charge both times. She might say oh is just $12.11 but those $12.11 is 3 tanks of gas for my vehicle or 3 gallons of milk for my kids. I work too hard to just giving money away. I work hard to TRY to get Starbucks in the morning. I don't think I'll be stoping by at this Starbucks anytime soon. Thank your rude worker for that!!!
Atmosphere: 1
Food: 5
Service: 1
Great coffee. Thanks for the pup cup too!!
Atmosphere: 5
Food: 5
Service: 5
The drive thru was fast! I was ordering for a friend and didn’t know exactly what it was but they figured it out and got me through it with a smile!
Service: 5
This is my local go-to location. Fast and friendly.
Atmosphere: 5
Food: 5
Service: 5
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