After stopping by the mall to come to Starbucks on my way to work after walking through the whole mall at 9:24 a.m. Starbucks was closed online hours say they opened at 9:00 The little metal spring that wraps around is open about 4 in but they are not taking orders. Very upset because I decided to stop here at the mall to try the Starbucks here and now I don't have time to stop at another one before I have to be at work
Atmosphere: 1
Service: 1
Momo Benites
Just terrible service, they do not care about their customers at all. 12/31/24 @12:20pm
Food: 1
Service: 1
Jessica Loudermilk
A lot of flies and nats swimming around very gross!
Atmosphere: 1
Food: 1
Service: 1
bubbles
This is what I got when I order a venti latte with light ice. Its better not to order from this location but if you have to just order the smallest cup.
Atmosphere: 1
Food: 1
Service: 1
Marimar Zorgati
Terrible service
Atmosphere: 1
Food: 1
Service: 1
Kayahan A
Kali, Bow and Letty they are wonderful people! They are very kind, fast and know what the customer wants. Their service is great. I come here every day for their positive approach. Thank you!
Atmosphere: 5
Food: 5
Service: 5
シzeldazi
horrible service and horrible coffee i ordered what i normally get and it tasted nothing like the original it was like burnt coffee, i went and asked if i could get a few more pumps of hazelnut and the 2 girls were rude, couldn’t smile and couldn’t even say you’re welcome
Food: 1
Service: 1
Samantha Miranda
Employees are rude an Racist
Qing Zhao
I visited a Starbucks inside a mall this weekend. It's the only place in the mall where you can find coffee, which is quite convenient. However, I had to wait for about 10 minutes to get my drink. The wait was a bit long, but the coffee was worth it. If you're in the mall and need a caffeine fix, this Starbucks is your go-to spot. Just be prepared for a possible wait.
Atmosphere: 5
Food: 5
Service: 5
thien tram
Dirty, unsanitary, and completely unorganized. Workers are just stand there doing nothing. I ordered a Matcha green tea, and I had to wait for 15 minutes. Horrible operation, and manager should have been fired a long time ago. Very ineffective operation!!
This is the worst Starbucks I've ever visited in terms of customer service. It's a busy spot, and we waited for around 12 minutes in the queue. When it was finally our turn to order, the cashier and staff were busy counting money or dealing with some other issue. They completely ignored the customers waiting to order.
We were not served and decided to leave and get coffee elsewhere. I've never experienced such poor service at any other Starbucks branch.
I hope this review helps bring some attention and improvement.
Justin Robinson
This location always closes early and opens late.
Atmosphere: 3
Food: 4
Service: 1
Mary Meeks Iler
Sat 3-23-24 Came by at 12:19pm, and it was closed!!!! Shopping from out of town Not pleased.
angela maria Quintero
This is the second time this has happened to me. I order a medium cappuccino and they give me less than half the glass. The employees simply don't like it when no tip is given. It is a service that does not require a tip since it is not a restaurant where they are Serving at the table, what a bad service, I will not buy anything from this company again. If you don't tip, they won't serve you well and they won't give you the incredible full cappuccino.
Atmosphere: 1
Food: 1
Service: 1
Mary Goodwin
Sat 3-23-24 Came by at 12:19pm, and it was closed!!!! Shopping from out of townNot pleased.
After stopping by the mall to come to Starbucks on my way to work after walking through the whole mall at 9:24 a.m. Starbucks was closed online hours say they opened at 9:00 The little metal spring that wraps around is open about 4 in but they are not taking orders. Very upset because I decided to stop here at the mall to try the Starbucks here and now I don't have time to stop at another one before I have to be at work
Atmosphere: 1
Service: 1
Just terrible service, they do not care about their customers at all. 12/31/24 @12:20pm
Food: 1
Service: 1
A lot of flies and nats swimming around very gross!
Atmosphere: 1
Food: 1
Service: 1
This is what I got when I order a venti latte with light ice. Its better not to order from this location but if you have to just order the smallest cup.
Atmosphere: 1
Food: 1
Service: 1
Terrible service
Atmosphere: 1
Food: 1
Service: 1
Kali, Bow and Letty they are wonderful people!
They are very kind, fast and know what the customer wants. Their service is great. I come here every day for their positive approach. Thank you!
Atmosphere: 5
Food: 5
Service: 5
horrible service and horrible coffee i ordered what i normally get and it tasted nothing like the original it was like burnt coffee, i went and asked if i could get a few more pumps of hazelnut and the 2 girls were rude, couldn’t smile and couldn’t even say you’re welcome
Food: 1
Service: 1
Employees are rude an Racist
I visited a Starbucks inside a mall this weekend. It's the only place in the mall where you can find coffee, which is quite convenient. However, I had to wait for about 10 minutes to get my drink. The wait was a bit long, but the coffee was worth it. If you're in the mall and need a caffeine fix, this Starbucks is your go-to spot. Just be prepared for a possible wait.
Atmosphere: 5
Food: 5
Service: 5
Dirty, unsanitary, and completely unorganized. Workers are just stand there doing nothing. I ordered a Matcha green tea, and I had to wait for 15 minutes. Horrible operation, and manager should have been fired a long time ago. Very ineffective operation!!
Restaurantji Recommends
This is the worst Starbucks I've ever visited in terms of customer service. It's a busy spot, and we waited for around 12 minutes in the queue. When it was finally our turn to order, the cashier and staff were busy counting money or dealing with some other issue. They completely ignored the customers waiting to order.
We were not served and decided to leave and get coffee elsewhere. I've never experienced such poor service at any other Starbucks branch.
I hope this review helps bring some attention and improvement.
This location always closes early and opens late.
Atmosphere: 3
Food: 4
Service: 1
Sat 3-23-24 Came by at 12:19pm, and it was closed!!!! Shopping from out of town
Not pleased.
This is the second time this has happened to me. I order a medium cappuccino and they give me less than half the glass. The employees simply don't like it when no tip is given. It is a service that does not require a tip since it is not a restaurant where they are Serving at the table, what a bad service, I will not buy anything from this company again. If you don't tip, they won't serve you well and they won't give you the incredible full cappuccino.
Atmosphere: 1
Food: 1
Service: 1
Sat 3-23-24 Came by at 12:19pm, and it was closed!!!! Shopping from out of townNot pleased.
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