Subway
3224 N Classen Blvd, Oklahoma City
(405) 524-2928
Recent Reviews
Sort by
Atmosphere: {{ item.info.Atmosphere }}
Food: {{ item.info.Food }}
Service: {{ item.info.Service }}
Recommended dishes: {{ item.info['Recommended dishes'] }}
Jessica was super friendly. Great customers service!!
Food: 5
Service: 5
Very polite and friendly guy that works in the evening
KINDA HOT 2!!!!!
Atmosphere: 5
Food: 5
Service: 5
The store is very clean, fresh food, and the staff is amazing! This is the only subway I will ever eat at!
Atmosphere: 5
Food: 5
Service: 5
Good fresh and fast, I go on the day Tuna is on special
Atmosphere: 3
Food: 5
Service: 5
Very clean and nice employees! The manager Julie was super helpful with my picky kid and made her a sandwich she enjoyed😊
Atmosphere: 5
Food: 5
Service: 5
Not sure how this store has anything less than 5 stars. I drive from any point in the state, just to come to this subway. Sandwiches always come out perfectly every time. The store is the cleanest one i have ever been to. Us regulars even know each other. As far as the timing, if you are going to the top store during the lunch hours, there is obviously going to be a wait. You can tell the workers work fast but with care, no one wants a rushed sub.
Atmosphere: 5
Food: 5
Service: 5
Very nice place the workers are always nice.
Atmosphere: 5
Food: 5
Service: 5
This was the cleanest Subway I've ever visited. Courtney and Jessica we're extremely helpful and treated me with great kindness for the multiple hours I was there in store after getting stranded at their location! I definitely will be visiting this location again!!
Atmosphere: 5
Food: 5
Service: 5
Can’t even call the store to get ahold of anyone
I’ve given this location several chances over the years, hoping for improvement, but unfortunately, some issues remain consistent. The main concern is the slow service, especially during peak hours like lunch. During my most recent visit, I and two other customers ended up leaving after waiting in line for over 10 minutes with very little movement. There were three employees present, yet only one sandwich station was open, which made the delay even more frustrating.
A recurring issue I’ve noticed is that the manager seems disengaged from front-line operations, often staying behind the scenes rather than stepping in to support staff during busy times. This lack of visible leadership seems to contribute to inefficiencies and customer frustration.
That said, not all experiences have been negative. Occasionally, there are staff members who are efficient, friendly, and clearly take pride in their work—but unfortunately, they don’t seem to stick around long. It’s disappointing to see that turnover is high, except for the manager who, based on multiple visits, hasn’t made a noticeable positive impact on the service culture.
On the positive side, the store is generally clean, and you can expect the standard Subway quality in terms of food. However, the switch from Coke to Pepsi products may be a letdown for some regulars, and the prices have noticeably increased, which might make the slow service feel even less acceptable.
In summary, this location has potential—it just needs more attentive management during peak times, better staffing strategies, and a focus on retaining the team members who do their jobs well. With a few key changes, it could become a much better experience for returning customers like myself.
Atmosphere: 2
Food: 3
Service: 2
Restaurantji Recommends
Pulled my phone out just for this review. 2 gentlemen made my sandwich and put a great deal of care into making it right. It was perfect, all the toppings there but nothing fell out. I usually get a lot of veggies and stuff on my sandwich, so this took some work. Store wasn't super busy, and it was perfectly clean with fresh looking veggies - so they were doing the correct upkeep during their down time. Fantastic service, polite,
Atmosphere: 5
Food: 5
Service: 5
I would have given 0 but can't. Just went and left. There was NO ONE!!! Store open, and although we made noise, no one came out. Literally, the second we left and got in the car, two males and a female came out of the back. I'm going to a further away subway....
Atmosphere: 1
Food: 1
Service: 1
Best subway in the area. Clean environment, decent staff and food was pretty fresh.
Atmosphere: 3
Food: 3
Service: 4
Stop for people riding with me. They seemed to think it was ok
Atmosphere: 3
Food: 3
Service: 3
One place that is never changed, still the same for when I was a child and now a grown old man. Great fresh vegetables, wonderful customer service and sandwich presentation on point.
Atmosphere: 5
Food: 5
Service: 5
Loading...