I’ve given this location several chances over the years, hoping for improvement, but unfortunately, some issues remain consistent. The main concern is the slow service, especially during peak hours like lunch. During my most recent visit, I and two other customers ended up leaving after waiting in line for over 10 minutes with very little movement. There were three employees present, yet only one sandwich station was open, which made the delay even more frustrating.
A recurring issue I’ve noticed is that the manager seems disengaged from front-line operations, often staying behind the scenes rather than stepping in to support staff during busy times. This lack of visible leadership seems to contribute to inefficiencies and customer frustration.
That said, not all experiences have been negative. Occasionally, there are staff members who are efficient, friendly, and clearly take pride in their work—but unfortunately, they don’t seem to stick around long. It’s disappointing to see that turnover is high, except for the manager who, based on multiple visits, hasn’t made a noticeable positive impact on the service culture.
On the positive side, the store is generally clean, and you can expect the standard Subway quality in terms of food. However, the switch from Coke to Pepsi products may be a letdown for some regulars, and the prices have noticeably increased, which might make the slow service feel even less acceptable.
In summary, this location has potential—it just needs more attentive management during peak times, better staffing strategies, and a focus on retaining the team members who do their jobs well. With a few key changes, it could become a much better experience for returning customers like myself.
Atmosphere: 2
Food: 3
Service: 2
Dillon Perry
Pulled my phone out just for this review. 2 gentlemen made my sandwich and put a great deal of care into making it right. It was perfect, all the toppings there but nothing fell out. I usually get a lot of veggies and stuff on my sandwich, so this took some work. Store wasn't super busy, and it was perfectly clean with fresh looking veggies - so they were doing the correct upkeep during their down time. Fantastic service, polite,
Atmosphere: 5
Food: 5
Service: 5
Kandy Swan
I would have given 0 but can't. Just went and left. There was NO ONE!!! Store open, and although we made noise, no one came out. Literally, the second we left and got in the car, two males and a female came out of the back. I'm going to a further away subway....
Atmosphere: 1
Food: 1
Service: 1
Danni Elle
Best subway in the area. Clean environment, decent staff and food was pretty fresh.
Atmosphere: 3
Food: 3
Service: 4
Derek Straily
Stop for people riding with me. They seemed to think it was ok
Atmosphere: 3
Food: 3
Service: 3
ChezaRay Hall
One place that is never changed, still the same for when I was a child and now a grown old man. Great fresh vegetables, wonderful customer service and sandwich presentation on point.
Atmosphere: 5
Food: 5
Service: 5
David W
Good service, good sandwich
Deserae Mcfadden
I felt rushed, he put 1 slither of meat on all that bread. I'll probably never come back here again. Those sandwiches are too expensive to get a flat foot long 😭 I'm still mad about it
Atmosphere: 1
Food: 1
Service: 1
Addie Maze
Mark is the best! He is always so nice and helpful. He is so kind and has made my day several times. Food is always good too!
Rudest workers I have ever encountered. Don’t come here. They will harass you
Atmosphere: 1
Food: 2
Service: 1
Liz Jordan
very clean very fresh subway i’m pregnant and really picky on what i want to eat and im not even joking the service was soo good and my food was so fast and fresh tasted exactly how i wanted it to i don’t know the dude who made my sandwhich but he helped me pick what i wanted it’s so good im crying in my car in the parking lot bc its the only thing i have been able to keep down
Atmosphere: 5
Food: 5
Service: 5
Juan López (Meño)
Good service and friendly
Atmosphere: 5
Food: 5
Service: 5
Lashonda Burton
The lady made my sandwich the way I requested with no problem. She was very friendly and had a good attitude.
The food was fresh but the lettuce was getting brown.
Plenty of seating indoors and there is a drive-through. Parking lot with plenty of parking. This building looks like an old Churches.
Good food, I will go back.
Atmosphere: 5
Food: 5
Service: 5
Lakesha Railback
They need serious help one man working he doing a good job but it's a lot of people been waiting for almost 1hr for a online order
Can’t even call the store to get ahold of anyone
I’ve given this location several chances over the years, hoping for improvement, but unfortunately, some issues remain consistent. The main concern is the slow service, especially during peak hours like lunch. During my most recent visit, I and two other customers ended up leaving after waiting in line for over 10 minutes with very little movement. There were three employees present, yet only one sandwich station was open, which made the delay even more frustrating.
A recurring issue I’ve noticed is that the manager seems disengaged from front-line operations, often staying behind the scenes rather than stepping in to support staff during busy times. This lack of visible leadership seems to contribute to inefficiencies and customer frustration.
That said, not all experiences have been negative. Occasionally, there are staff members who are efficient, friendly, and clearly take pride in their work—but unfortunately, they don’t seem to stick around long. It’s disappointing to see that turnover is high, except for the manager who, based on multiple visits, hasn’t made a noticeable positive impact on the service culture.
On the positive side, the store is generally clean, and you can expect the standard Subway quality in terms of food. However, the switch from Coke to Pepsi products may be a letdown for some regulars, and the prices have noticeably increased, which might make the slow service feel even less acceptable.
In summary, this location has potential—it just needs more attentive management during peak times, better staffing strategies, and a focus on retaining the team members who do their jobs well. With a few key changes, it could become a much better experience for returning customers like myself.
Atmosphere: 2
Food: 3
Service: 2
Pulled my phone out just for this review. 2 gentlemen made my sandwich and put a great deal of care into making it right. It was perfect, all the toppings there but nothing fell out. I usually get a lot of veggies and stuff on my sandwich, so this took some work. Store wasn't super busy, and it was perfectly clean with fresh looking veggies - so they were doing the correct upkeep during their down time. Fantastic service, polite,
Atmosphere: 5
Food: 5
Service: 5
I would have given 0 but can't. Just went and left. There was NO ONE!!! Store open, and although we made noise, no one came out. Literally, the second we left and got in the car, two males and a female came out of the back. I'm going to a further away subway....
Atmosphere: 1
Food: 1
Service: 1
Best subway in the area. Clean environment, decent staff and food was pretty fresh.
Atmosphere: 3
Food: 3
Service: 4
Stop for people riding with me. They seemed to think it was ok
Atmosphere: 3
Food: 3
Service: 3
One place that is never changed, still the same for when I was a child and now a grown old man. Great fresh vegetables, wonderful customer service and sandwich presentation on point.
Atmosphere: 5
Food: 5
Service: 5
Good service, good sandwich
I felt rushed, he put 1 slither of meat on all that bread. I'll probably never come back here again. Those sandwiches are too expensive to get a flat foot long 😭 I'm still mad about it
Atmosphere: 1
Food: 1
Service: 1
Mark is the best! He is always so nice and helpful. He is so kind and has made my day several times. Food is always good too!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Rudest workers I have ever encountered. Don’t come here. They will harass you
Atmosphere: 1
Food: 2
Service: 1
very clean very fresh subway i’m pregnant and really picky on what i want to eat and im not even joking the service was soo good and my food was so fast and fresh tasted exactly how i wanted it to i don’t know the dude who made my sandwhich but he helped me pick what i wanted it’s so good im crying in my car in the parking lot bc its the only thing i have been able to keep down
Atmosphere: 5
Food: 5
Service: 5
Good service and friendly
Atmosphere: 5
Food: 5
Service: 5
The lady made my sandwich the way I requested with no problem. She was very friendly and had a good attitude.
The food was fresh but the lettuce was getting brown.
Plenty of seating indoors and there is a drive-through. Parking lot with plenty of parking. This building looks like an old Churches.
Good food, I will go back.
Atmosphere: 5
Food: 5
Service: 5
They need serious help one man working he doing a good job but it's a lot of people been waiting for almost 1hr for a online order
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