We came in before closing and the sandwich maker was totally cool even tho it was almost painful. If subs are made with love during the daytime, anything made right before close is made with hate. Restaurant law, you know. Still she was a good sport and our food was fresh and delicious.
Atmosphere: 5
Food: 5
Service: 5
MADA NIAC
Had my food delivered door by door dash they didn't get my drink or ship subway tried to blame door dash when I ordered from subway way app called and spoke to someone and gave them my number but no returned call and no refund
ramesh k
Clean and nice
Kenneth Max
I didn't eat there. When I walked thru the door I saw bugs on the floor. The floor was dirty
Mohammad Khan
Great service. Clean place
Kid-friendliness: Yes
Wheelchair accessibility: Yes
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Honey Mustard BBQ Chicken
PASTEL XENON
doesn't accept coupons
Kara Lemons
Our new favorite subway!
Atmosphere: 5
Food: 5
Service: 5
D
Wouldn't accept my 6"sub for $3.99 coupon. Went to the one at 4227 NW 23RD, and they accepted it. Guess where I'll be going from now on 🤷
Emily Mitchell
While I’m usually not one to leave reviews I had to make a review after a staff member was rude to us for no reason.
We placed our order online while in store due to BOGO and having a bill too large for them to accept. After we submitted our order a line of people came in ~6 people I saw them put our mobile ticket aside and handle customers there, so I patiently got in the line to ensure our food was made timely and not to seem as though we were cutting to ask for them to make our mobile order. When we got up front and informed the employee she rudely stated we could sit down and wait, I have food allergies and have had issues in the past so I didn’t mind standing the line and waiting patiently. She then continued with her attitude as making the sandwiches because even though we entered online for 2 of our sandwiches to be toasted, it did not appear on the ticket.
The other employee who helped finish our sandwiches was kind when I had asked she add spinach to our flatbread and I apologized if it was my mistake for it not being on the receipt, of which she admitted she missed it.
The initial employee made me feel as the customer like I did something wrong when I’ve worked customer service for years and tried to alleviate them feeling overly pressured by us or our order. It was unnecessary comments and attitude when I was obviously caring about getting our food and our experience after she had initially left her team member after the manager I’m assuming left for a deposit per their mention, if I could have hopped back there and helped I would’ve. But I could not, and it was not fair to take the customer experience and make it negative due to a busy moment they were experiences.
Atmosphere: 4
Food: 4
Service: 2
Jose Cortes
The customer service really sucks they so freaking racist ? ? ? worst experience ever
The service was terrible; the lady was unwilling to remake our sandwich. They charged us twice for cheese and bacon, which are already included, and billed us for a sandwich they messed up and the lady name was
Atmosphere: 1
Food: 1
Service: 1
Faith Stevens
Took my small order and my money. Did not tell me i would have to wait for them to finish online orders.long wait to try one of their new roll ups which was burnt to a crisp flat bread and a burnt sprinkle of melted cheese.
Kevin Lewis
Food here is expensive. Service was good and the food is made to order. Atmosphere is not so good though.
Atmosphere: 3
Food: 4
Service: 4
Texas Coqui
They should train their employees on how to use the Subway app. Employees show real irritation with you if you ask for help with it. They then just walk away from you and say they don't know nothing about that.
We came in before closing and the sandwich maker was totally cool even tho it was almost painful. If subs are made with love during the daytime, anything made right before close is made with hate. Restaurant law, you know. Still she was a good sport and our food was fresh and delicious.
Atmosphere: 5
Food: 5
Service: 5
Had my food delivered door by door dash they didn't get my drink or ship subway tried to blame door dash when I ordered from subway way app called and spoke to someone and gave them my number but no returned call and no refund
Clean and nice
I didn't eat there. When I walked thru the door I saw bugs on the floor. The floor was dirty
Great service. Clean place
Kid-friendliness: Yes
Wheelchair accessibility: Yes
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Honey Mustard BBQ Chicken
doesn't accept coupons
Our new favorite subway!
Atmosphere: 5
Food: 5
Service: 5
Wouldn't accept my 6"sub for $3.99 coupon.
Went to the one at 4227 NW 23RD, and they accepted it.
Guess where I'll be going from now on 🤷
While I’m usually not one to leave reviews I had to make a review after a staff member was rude to us for no reason.
We placed our order online while in store due to BOGO and having a bill too large for them to accept.
After we submitted our order a line of people came in ~6 people I saw them put our mobile ticket aside and handle customers there, so I patiently got in the line to ensure our food was made timely and not to seem as though we were cutting to ask for them to make our mobile order.
When we got up front and informed the employee she rudely stated we could sit down and wait, I have food allergies and have had issues in the past so I didn’t mind standing the line and waiting patiently. She then continued with her attitude as making the sandwiches because even though we entered online for 2 of our sandwiches to be toasted, it did not appear on the ticket.
The other employee who helped finish our sandwiches was kind when I had asked she add spinach to our flatbread and I apologized if it was my mistake for it not being on the receipt, of which she admitted she missed it.
The initial employee made me feel as the customer like I did something wrong when I’ve worked customer service for years and tried to alleviate them feeling overly pressured by us or our order. It was unnecessary comments and attitude when I was obviously caring about getting our food and our experience after she had initially left her team member after the manager I’m assuming left for a deposit per their mention, if I could have hopped back there and helped I would’ve. But I could not, and it was not fair to take the customer experience and make it negative due to a busy moment they were experiences.
Atmosphere: 4
Food: 4
Service: 2
The customer service really sucks they so freaking racist ? ? ? worst experience ever
Restaurantji Recommends
The service was terrible; the lady was unwilling to remake our sandwich. They charged us twice for cheese and bacon, which are already included, and billed us for a sandwich they messed up and the lady name was
Atmosphere: 1
Food: 1
Service: 1
Took my small order and my money. Did not tell me i would have to wait for them to finish online orders.long wait to try one of their new roll ups which was burnt to a crisp flat bread and a burnt sprinkle of melted cheese.
Food here is expensive. Service was good and the food is made to order. Atmosphere is not so good though.
Atmosphere: 3
Food: 4
Service: 4
They should train their employees on how to use the Subway app. Employees show real irritation with you if you ask for help with it. They then just walk away from you and say they don't know nothing about that.
Very nice
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chocolate Chip Cookie, Coca-Cola Classic, Oven Roasted Turkey
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