No one wants to spend their whole lunch hour in the drive thru! You got management and other employees outside talking to people and not even inside working! Ridiculous.
That Guy
Got my order wrong and food was disgusting
Atmosphere: 1
Food: 1
Service: 1
Mark mercer
My wife and I enjoy visiting this particular restaurant, but troubles plagued this visit. I will say that the counter help is young and apparently doesn't care about the customers. After ordering, I noticed that my item was entered wrong and my senior discount was missing.I immediately went back to the counter and waited 14 minutes until the same person came back. I explained the correction on the order and he walked away muttering something. When my order arrived, it was still wrong. Then I looked at the receipt and noticed that they had charged me $2.29 for my wife's water! After all the problems, I didn't bother with these errors. While I was dumping the trash, I noticed the trash cans had beans smeared on the front of them. Nice final touch! Never got my senior discount either. I gave 2 stars because the food actually was pretty good.
Atmosphere: 1
Food: 2
Service: 1
Recommended dishes: Taco Salad
Rosie Sockwell
The nastiest environment! The place was empty yet every table in the place was filthy so were the floors. Food had no flavor. I couldn’t even eat my food, was afraid to even think about what the kitchen looked like. Will never ever go back.
Atmosphere: 1
Food: 1
Service: 2
Colin Strickland
Came to Bueno after many years. The staff was friendly, the food was hot and fresh the restaurant was clean and our orders were 100% accurate.Thanks Taco Bueno! ?
Passing through from the heart hospital and last minute decided to stop at this location where as we have taco Buenos in texas and have good food. It was a disappointment. They were closing the inside at 10 so we quickly ordered our food so we could scarf it down so they could close the I side down, which gave us about 25 minutes. The beans and rice on the taco platter were so dry it was not tasteful. The xkn potatoe burritos didn't even have the potatoes in them which between the 2 orders we had 3 of those, and the bean burrito and combo burrito were hard to get down until I heavily put Pico and salsa all on the inside of them. It's unfortunate that you pay more for food know due to inflation, but you now don't even get what is supposed to be in the items. The ckn burritos looked like a little ckn roll up. It was over $2 for each one and could have been on the value menu instead. It was bagged up as though they thought we were taking it to go. Either way it would have been noticed. Very dishonest place. Felt like we were in the hood and got robbed!!
Atmosphere: 1
Food: 1
Service: 1
Mike g
Boy in drive thru got order wrong and we spend over 30 dollars not a good
Atmosphere: 3
Food: 2
Service: 3
Sylvia
I keep giving this store several chances to get it together but it never happens. The staff I’ve experienced are lazy and no quality control in place. Today was the last time I’ll ever come here. Ordered a taco burger. The bun is stale and hard as a rock. It hardly had any other ingredients inside the concrete bun as well. Obviously slapped together in a hurry. Sad thing is I was the only person in line at the drive through. No excuse for this poor poor service and food quality. The store on 39th street is always good therefore I’ll drive a little farther to give them my business.
Atmosphere: 1
Food: 1
Service: 1
Sherri Lyon
The food quality was very poor. I got a Mexidips and chips. The chips were stale and the beans were old and dry. We also got a Big Old Burrito which had very little meat or filling, mostly tortilla. I won't be back. The service was ok.
Atmosphere: 2
Food: 1
Service: 3
Recommended dishes: Mexidips & Chips
Jennifer Despain
I have gone to this location for years and have watched it go down in service every time I visit, trying to give it another chance. I'm amazed by the lack of customer service, employees standing around doing nothing when customers have been waiting on food for way to long. The store is always dirty and the trash was so full at 11:30 am today I couldn't get all my trash in which means it wasn't emptied the night before. Its a real shame because Taco Bueno was a favorite of mine but today was the last time me or my co workers will visit this location. Taco Bueno needs to focus on cleanliness and customer service if its going to stick around now that Taco Casa is popping up everywhere.
No one wants to spend their whole lunch hour in the drive thru! You got management and other employees outside talking to people and not even inside working! Ridiculous.
Got my order wrong and food was disgusting
Atmosphere: 1
Food: 1
Service: 1
My wife and I enjoy visiting this particular restaurant, but troubles plagued this visit. I will say that the counter help is young and apparently doesn't care about the customers. After ordering, I noticed that my item was entered wrong and my senior discount was missing.I immediately went back to the counter and waited 14 minutes until the same person came back. I explained the correction on the order and he walked away muttering something. When my order arrived, it was still wrong. Then I looked at the receipt and noticed that they had charged me $2.29 for my wife's water! After all the problems, I didn't bother with these errors. While I was dumping the trash, I noticed the trash cans had beans smeared on the front of them. Nice final touch! Never got my senior discount either. I gave 2 stars because the food actually was pretty good.
Atmosphere: 1
Food: 2
Service: 1
Recommended dishes: Taco Salad
The nastiest environment! The place was empty yet every table in the place was filthy so were the floors. Food had no flavor. I couldn’t even eat my food, was afraid to even think about what the kitchen looked like. Will never ever go back.
Atmosphere: 1
Food: 1
Service: 2
Came to Bueno after many years. The staff was friendly, the food was hot and fresh the restaurant was clean and our orders were 100% accurate.Thanks Taco Bueno! ?
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bean Burrito, Mexidips & Chips, Chicken Quesadilla
Passing through from the heart hospital and last minute decided to stop at this location where as we have taco Buenos in texas and have good food. It was a disappointment. They were closing the inside at 10 so we quickly ordered our food so we could scarf it down so they could close the I side down, which gave us about 25 minutes. The beans and rice on the taco platter were so dry it was not tasteful. The xkn potatoe burritos didn't even have the potatoes in them which between the 2 orders we had 3 of those, and the bean burrito and combo burrito were hard to get down until I heavily put Pico and salsa all on the inside of them. It's unfortunate that you pay more for food know due to inflation, but you now don't even get what is supposed to be in the items. The ckn burritos looked like a little ckn roll up. It was over $2 for each one and could have been on the value menu instead. It was bagged up as though they thought we were taking it to go. Either way it would have been noticed. Very dishonest place. Felt like we were in the hood and got robbed!!
Atmosphere: 1
Food: 1
Service: 1
Boy in drive thru got order wrong and we spend over 30 dollars not a good
Atmosphere: 3
Food: 2
Service: 3
I keep giving this store several chances to get it together but it never happens. The staff I’ve experienced are lazy and no quality control in place. Today was the last time I’ll ever come here. Ordered a taco burger. The bun is stale and hard as a rock. It hardly had any other ingredients inside the concrete bun as well. Obviously slapped together in a hurry. Sad thing is I was the only person in line at the drive through. No excuse for this poor poor service and food quality. The store on 39th street is always good therefore I’ll drive a little farther to give them my business.
Atmosphere: 1
Food: 1
Service: 1
The food quality was very poor. I got a Mexidips and chips. The chips were stale and the beans were old and dry. We also got a Big Old Burrito which had very little meat or filling, mostly tortilla. I won't be back. The service was ok.
Atmosphere: 2
Food: 1
Service: 3
Recommended dishes: Mexidips & Chips
I have gone to this location for years and have watched it go down in service every time I visit, trying to give it another chance. I'm amazed by the lack of customer service, employees standing around doing nothing when customers have been waiting on food for way to long. The store is always dirty and the trash was so full at 11:30 am today I couldn't get all my trash in which means it wasn't emptied the night before. Its a real shame because Taco Bueno was a favorite of mine but today was the last time me or my co workers will visit this location. Taco Bueno needs to focus on cleanliness and customer service if its going to stick around now that Taco Casa is popping up everywhere.
Atmosphere: 1
Food: 3
Service: 1
Restaurantji Recommends
Not the friendliest service or clean but very acceptable for a TB today. Food was solid though, which can be hit or miss anymore across the town.
Atmosphere: 3
Food: 5
Service: 4
The food was good. Help was friendly and fast.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Dr Pepper, Beef, Chicken Chilada Platter
Ordered Mexi dip and chips guess guacamole isn't on that
Food: 1
Service: 3
Great
Atmosphere: 5
Food: 5
Service: 5
Good tacos, for price ?. I go down the street.