Wendy's
4501 S Western Ave, Oklahoma City
(405) 446-8649
Recent Reviews
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Employees brought food out and had no idea whose order was what. My order was wrong even after telling them twice what I had.
Atmosphere: 2
Food: 2
Service: 1
Rude and close too early
Every single time I go to this one they mess up my order. Never get what I actually ordered. Ordered a baconator and got a regular bacon cheeseburger. But oh they charged me for the more expensive one! The wait is ridiculous only to get a cold burger and cold stale fries. It sucks cuz me and my fiancé love Wendy’s but we definitely won’t be going to this one again.
Atmosphere: 1
Food: 1
Service: 1
Gosh I waited 30 whole mins for fast food at this location make that make sense. The cashier name was victor horrible service and attitude.
Atmosphere: 1
Food: 1
Service: 1
Chili was awful. They put chunks of hamburgers in the chili, no good!
Atmosphere: 5
Food: 2
Service: 4
Recommended dishes: Chili
Not good
Atmosphere: 1
Food: 1
Service: 1
I've been here on 3 separate occasions for lunch and received food that has been sitting in warmers too long each visit. It seems it's too much of a bother to receive hot fresh food at full price. The overall restaurant appearance reflects what you'll experience visiting this place. I will not return to this Wendy's location.
Atmosphere: 1
Food: 1
Service: 1
The black guy who attended me tonight at drive tru gave me terrible customer service
Service: 1
I haven’t been to a Wendy’s in over 10 years and now I know why. First the service was not so great. Asked to pull up or over when the car in front of me wouldn’t allow for that. The girl then told the manager I refused to pull up. Very rude! Then I get home a little suspicious of my food but either way it was terrible. Spent 13 for a single burger combo and it was thrown away.
Not ever going back to any Wendy’s!
Just my experience and my opinion.
Atmosphere: 1
Food: 1
Service: 2
The food has always been good when ordering. Haven't had mistakes in orders often
Most of staff are friendly and helpful
The interior of restaurant is clean but dated. Limited seating
Bathrooms are only accessible with staff help
Limited parking and often difficult to exit to roadways
Cons
Mgr if store is often loud, discourteous and unreasonable. Often has attitude when issues are brought to her attention.
Wheelchair accessibility: There is not access via wheelchair. Entrance has a ledge that has to be navigated to enter door and it is narrow and had two doors to pass through no automatic door available
Atmosphere: 2
Food: 4
Service: 3
Recommended dishes: Jr Bacon Cheeseburger, Cheese Fries
Restaurantji Recommends
This Wendy's looks different than Wendy's in other states and the menu seemed different too or is there just less on the menu?! Don't know but I wasn't impressed except the service was fast and friendly. The burger didn't have much flavor, the lettuce was too hard and the Frosty's was okay. Maybe eating at home from now on?!
Atmosphere: 2
Food: 2
Service: 4
I had stopped coming to this particular restaurant for a while. Today I came back and noticed that they are trying to improve it. It's still in process, so I'll continue to visit and see if it actually gets better.
Atmosphere: 4
Food: 4
Service: 4
I miss the salad bar that used to be there. Years ago
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fries, Hamburger, French Fries
I'm sick and tired of coming in and never getting what I asked and paid for!!! I ordered 3 honey mustard sauces which they charged for and I didn't receive any! We had ordered both of our meals large and she didn't input mine in as a large. I wouldn't have cared if this was one time. But this has happened several times, and I'm usually in a time crunch when I come in so I don't have time to come back and have it corrected so I just kinda have to deal with it. Just please, do better!
Atmosphere: 1
Food: 3
Service: 1
They were out of a lot of things. Nice people though, and food was good.
Food: 4
Service: 5
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