Wendy's
1128 NW 178th St, Oklahoma City
(405) 938-1227
Recent Reviews
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These guys are friendly and super helpful. Even went above and beyond for me when the vanilla Diet Coke was out they went to the back and got it for me.
Atmosphere: 5
Food: 5
Service: 5
Hope you like slow food not delivered fast! Drove up to the drive-through waited 10 minutes at the speaker before somebody came on and said have you been helped yet? I told him no they made a weird kind of smirking sigh and asked me to please wait a little longer five minutes later they came back took my order for one sandwich. I pulled forward and 20 minutes later I left. Obviously this store has terrible training and terrible staff. I can’t imagine how bad the food is if the service can’t even get one order right for a single sandwich.
Atmosphere: 1
Food: 1
Service: 1
Went through the drive thru and the guy running the mic was so high he could barely speak English. Messed up my order after I clarified it multiple times, no ice in the soda , out of Dr Pepper…. CMON Wendy’s your better than this.
Got the baconator burger… with 1 piece of bacon… and 2 sad pieces of meat patties. drinks were old and flat. No ice in them. Absolutely horrible. They also never have anything. Always out of something. How they stay open is beyond.
Food: 1
Service: 1
This fast food restaurant is either understaffed or poorly managed. The drive through is incredibly slow. My drinks lack carbonation. My wife is so pissed at me for picking Wendy’s tonight. The guy running the drive thru is trying hard as hell to keep his head above water.
Atmosphere: 2
Food: 3
Service: 5
Food tastes good
Atmosphere: 5
Food: 5
Service: 5
By far the worst quality food I’ve ever been served
Atmosphere: 1
Food: 1
Service: 2
The food was fresh. The service was great because of the kind workers. The guys closing the store tonight were the best wendy managers. I hope they get recognized for their great customer service.
Atmosphere: 5
Food: 5
Service: 5
Let me preface it was a 2 man crew, lobby locked so they're not juggling both lobby and drive through. Ordered online, still made to wait. Drinks not given, called no answer had to stand in the drive through and was told to wait even longer for the drinks they forgot.
Lobby locked at lunch rush.
Answering phone and immediately hanging up.
Look inside windows. Multiple employees playing on their phones.
What kind of restaurant doesn't want customers for lunch!?
Restaurantji Recommends
Doing drive-through and had to wait for my chicken sandwich to be made. OK, I get it. But then you bring it to me with cold fries made an hour or more ago? This is what higher fast food prices are worth nowadays? Wendy's just ain't what it used to be.
Atmosphere: 3
Food: 2
Service: 3
I stopped at the Wendy’s in Edmond recently and had a really solid experience. I ordered a regular cheeseburger for myself and three chicken tender meals for my kids. Everything came out hot and fresh, which is always the first thing I look for when getting fast food. The cheeseburger was simple but satisfying with a soft bun, melty cheese, and a juicy patty that wasn’t dry or overcooked. It had the classic Wendy’s flavor I’ve always liked.
The chicken tenders were a hit with my kids. They were crispy on the outside and tender on the inside, and none of them were over-breaded or greasy. The kids’ meals also came with fries and a drink, which made it an easy option for feeding everyone quickly. The fries were warm and salted well, and the portions were generous enough that the kids were full.
The service was friendly and quick, even though it was close to lunch rush. The restaurant looked clean and well kept, both inside and in the parking lot. Overall it was a good visit with no complaints. If you’re near Edmond and need a reliable place for a quick family meal, this Wendy’s is a safe bet.
Atmosphere: 5
Food: 5
Service: 4
Wendy’s is hit or miss. The food is consistent, but the service often feels lacking. Some locations do a much better job, while others could improve their customer service.
Atmosphere: 3
Food: 3
Service: 2
very nice at the drive through window!
Atmosphere: 5
Food: 5
Service: 5
I said specifically BUFFALO CHICKEN NUGGETS. And I got NORMAL NUGGETS. After he even CLARIFIED that I wanted Buffalo nuggets. Poor attention span.
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