Arby's
2408 N 14th St, Ponca City
(580) 762-8202
Recent Reviews
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Great fast food with excellent service.
Atmosphere: 5
Food: 5
Service: 5
Had a large order. Isabelle was great. Helped me take my order to the car. She was friendly and has great customer service skills
Love thier food, and one of the few places that will mix the cheddar sauce with the honey mustard together for dipping the curly fries.
Slow service, didn't know the shake machine was down, so we didn't get shakes, nor did we get our money back or something else for the inconvenience. This isn't the first time either, so definitely not coming back
Atmosphere: 1
Food: 1
Service: 1
The shake machine wasn't working and it took a while to get the food to go.
Atmosphere: 3
Food: 4
Service: 4
The food is always fresh, the tables are almost always clean and service is always great.
the only negative thing I have to say is most recently the manager was being passive aggressive and pretty rude (in my opinion, hostile) to one of the workers with every little thing she did. And I mean complete nit picking. And it was hard to eat listening to it happen.
-May 26 2025
Atmosphere: 4
Food: 5
Service: 5
Great food, prices could be a bit lower.
Atmosphere: 5
Food: 5
Service: 5
Wheelchair accessibility: Yes
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Apple Turnover, Loaded Curly Fries, Roast Beef, Half Pound Roast Beef, Classic Roast Beef, Mozzarella Sticks 4 Ea
This place has gone down hill so far. If you don't go in you are guaranteed to get the wrong order even after they've already tried to hand you the order for someone else. Not to mention the wait just to order your food cause they can't seem to keep up with the line of two cars. And, you get to wait at least an extra 15 minutes extra when they tell you to pull forward.
Atmosphere: 1
Food: 1
Service: 1
Drive through gives me cold food every time.
Atmosphere: 3
Food: 2
Service: 4
Restaurantji Recommends
This is twice I went to get a roast beef curly fries and bring home two roast beef for my dog my roast beef were great what I have the problem with is the curly fries and the cup of cheese. I could not eat my curly fries twice in these two days I've been there period half a cup of cheddar for my curly fries first time the fries were so overdone I couldn't eat them so my dogs got them and they could barely eat them yesterday when I went there once again the fries were so overcooked I couldn't eat them the cup of cheese that you get for your curly fries it's only half full and it was cold I am tired of this I love Arby's but I am not going to keep going through the drive-thru and picking up stuff when I can't even get a decent curly fries here. I only recommend a two at the most and I hate saying that because it's just terrible
Food: 2
Service: 3
My family and I stopped in to get a few things and the girl at the window was nice and friendly. But, we waited a really long time for our order. It wasn't busy at all. There was 1 car in front of us and 1 behind us. The other people got their order while we waited. My husband told me to go check to see if our food was done. We'll, I get in there I stood there and wasn't greeted a s nobody looked up. Then the girl at the window had my order and was just standing there. The staff acted like they wanted to be somewhere else.
We love Arby's, but just wish their service was better.
Atmosphere: 2
Food: 3
Service: 3
I visit this Arby's about once a month. Their consistent on good service, good food that is tasty and the place is clean.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Roast Beef, Reuben
One of the best Arby's i have ate at, my orders lavender been messed up when eating here. I'm not saying they are perfect but they haven't messed up mine yet. I hope I didn't just jenx myself, lol
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: French Dip, Roast Turkey Slider, Chicken Bacon & Swiss Sandwich, Roast Beef, Classic Roast Beef, Mozzarella Sticks 4 Ea, Reuben
Should do not know how to make a burger sloppy with condiments. Frys warm .best part of this meal was the drinks and Mac cheese bits.
Food: 2
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