I was in the mall today and thought about buying some cookies but while I was looking at the cookies the lady yelled at me very rudely they were closed and not open till noon. It was 5 minutes till 12. I will not be buying anything from here again.
Atmosphere: 1
Food: 1
Service: 1
super game cube
I tried to by a cookie slice at around 11:30 this morning, and the lady working there was very rude. I politely asked if any of the cookie slices were available and was ignored as I stood there in awkward silence until she said they didn't open until noon. I walked away, but just 5 minutes later I walked by again and witnessed her making a sell to someone else, receipt and all when the store was supposedly not open yet. When I tried again, I was once again ignored until she spoke up and once again claimed they were not open until noon. I will not be buying anything from this location until this employee is either fired, or someone else takes the position.
Atmosphere: 1
Service: 1
Mark
Cookies?good?
Carmon Jennings
I agree, one of the employees was rude and lazy! It was 7:30 and we went to go buy cookie sandwiches and a girl said “I don’t know how to do the icing” okay so we selected different cookies then she tried charging our card and didn’t know how to run the register, she must have been new. Then a second employee came to show her, the new girl told her I don’t know how to do the icing and the other employee said I will show you then proceeded to charge my card. I said “wait if you know how to do the icing…” she RUDELY interrupts me and said “let me finish this transaction” I said “right before you finish, if you can do icing I want to put my mini back and get a regular” she said RUDELY “I don’t know what you’re talking about you have a regular and a mini!” I said “Am I not making any sense?” My guess is she was incompetent or lazy or already cleaned everything before they closed and didn’t want to work. I’ll just take my business elsewhere which is probably what they would prefer.
B Hunt
Great cookies!
Zach Pitt
The people working there are rude and hateful. Avoid the place to save your time. Negative 0 stars.
Mary Jane Green
Love this place! I could hardly choose from all the delicious looking treats in the case. Went with a caramel pecan chocolate chip cookie which was fresh and absolutely yummy! Shelby and the fella working the register, whose name I didn't catch, were both totally friendly! I also love that they have an ICEE machine! Perfect end to my Christmas shopping trip at the mall! ?
Cherokee Fence (CherokeeFence)
5 of us ordered cookies and they were delicious
Amber Upton Teague
well 1st incident happend last year when I had ordered my son's birthday cookie cake and I went ahead and paid for it up front. Well when it came time to have the party and the party was in Seminole, and my husband went and picked up the cake at the mall while I was in Seminole trying to decorate, he calls me and says, well they said we didn't pay. I said yes I did, the manager girl, continued to argue and argue that she doesn't have anything saying we payed. so I got on the
My best description for their cookies Is the word Gourmet? They are just not at all like your average cookie. They are so rich. The cookie cake weighs 5 lb which is about twice the size of other brands.
Cheryl Self
Helped me out with gifts and did a great job!
haven huffman
I purchased a few cookies for my family, but after tasting one I realized I did not like them. I needed to return the untouched cookies that no one would obviously be eating.. After trying to return them I have to say the ladies working had very bad attitudes towards me.. I believe one of them was even a manager! I do not appreciate being treated like this as a customer. I will NOT be going back. Not to mention the girl who took back my bag off cookies slammed them on the counter behind her.. Disrespectful and immature..
Horrible service.
Atmosphere: 1
Food: 1
Service: 1
I was in the mall today and thought about buying some cookies but while I was looking at the cookies the lady yelled at me very rudely they were closed and not open till noon. It was 5 minutes till 12. I will not be buying anything from here again.
Atmosphere: 1
Food: 1
Service: 1
I tried to by a cookie slice at around 11:30 this morning, and the lady working there was very rude. I politely asked if any of the cookie slices were available and was ignored as I stood there in awkward silence until she said they didn't open until noon. I walked away, but just 5 minutes later I walked by again and witnessed her making a sell to someone else, receipt and all when the store was supposedly not open yet. When I tried again, I was once again ignored until she spoke up and once again claimed they were not open until noon. I will not be buying anything from this location until this employee is either fired, or someone else takes the position.
Atmosphere: 1
Service: 1
Cookies?good?
I agree, one of the employees was rude and lazy! It was 7:30 and we went to go buy cookie sandwiches and a girl said “I don’t know how to do the icing” okay so we selected different cookies then she tried charging our card and didn’t know how to run the register, she must have been new. Then a second employee came to show her, the new girl told her I don’t know how to do the icing and the other employee said I will show you then proceeded to charge my card. I said “wait if you know how to do the icing…” she RUDELY interrupts me and said “let me finish this transaction” I said “right before you finish, if you can do icing I want to put my mini back and get a regular” she said RUDELY “I don’t know what you’re talking about you have a regular and a mini!” I said “Am I not making any sense?” My guess is she was incompetent or lazy or already cleaned everything before they closed and didn’t want to work. I’ll just take my business elsewhere which is probably what they would prefer.
Great cookies!
The people working there are rude and hateful. Avoid the place to save your time. Negative 0 stars.
Love this place! I could hardly choose from all the delicious looking treats in the case. Went with a caramel pecan chocolate chip cookie which was fresh and absolutely yummy! Shelby and the fella working the register, whose name I didn't catch, were both totally friendly! I also love that they have an ICEE machine! Perfect end to my Christmas shopping trip at the mall! ?
5 of us ordered cookies and they were delicious
well 1st incident happend last year when I had ordered my son's birthday cookie cake and I went ahead and paid for it up front. Well when it came time to have the party and the party was in Seminole, and my husband went and picked up the cake at the mall while I was in Seminole trying to decorate, he calls me and says, well they said we didn't pay. I said yes I did, the manager girl, continued to argue and argue that she doesn't have anything saying we payed. so I got on the
Restaurantji Recommends
5 of us ordered cookies and they were delicious
My best description for their cookies Is the word Gourmet? They are just not at all like your average cookie. They are so rich. The cookie cake weighs 5 lb which is about twice the size of other brands.
Helped me out with gifts and did a great job!
I purchased a few cookies for my family, but after tasting one I realized I did not like them. I needed to return the untouched cookies that no one would obviously be eating.. After trying to return them I have to say the ladies working had very bad attitudes towards me.. I believe one of them was even a manager! I do not appreciate being treated like this as a customer. I will NOT be going back. Not to mention the girl who took back my bag off cookies slammed them on the counter behind her.. Disrespectful and immature..
Rude and needs to be shut down!!