Usually very great service and food. However recently I've noticed way less dressing than normal. Usually I have to ask for extra dressing for my Ceasar chicken wrap, but the one I had today had literally NO dressing. I've been becoming increasingly more disappointed with this restaurant, which sucks because this place has the BEST chicken Ceasar wrap when they actually put the dressing on
Food is wonderful like always. I opened this store 22yrs ago. Fast service & always polite. However ya'll need to clean your bathrooms. That's not just a day missed. I clean houses & know what a clean bathroom looks like. How long it takes to look like it did.
Kid-friendliness: Absolutely
Wheelchair accessibility: Yes
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sandwich
Jeff Martindale
Multiple times McAlisters leaves out items on Door Dash orders. They have no excuse when I call management for the continued oversights. They offer to send free meal coupons but never mail them. I enjoy the food but just expect a business that prepares to go orders to get it right the majority of the time and this is not the case with this establishment. Ultimately this is a poor reflection on management and training.
Food: 4
Service: 2
R Hernandez
Good food but kind of pricey. It's reliable though. Sweet tea is excellent!
Atmosphere: 4
Food: 4
Service: 5
Andia Coats
Communication sucks. My wife had gastric bypass surgery and cannot eat adult portions at all and even a normal kids portion will be two meals for her. We were in the area killing time and decided to order her a kids meal for dinner. We went to order and without informing us it was a practice they charged her $3 more for being an adult ordering from the kids menu. The worker never said a word about it. I worked in food service for a long time and always asked to make sure customers knew of an up charge before submitting an order.
I'm not mad they have it. I get it. Does suck a little when we don't want to waste food, But it should have been communicated before we paid. Realistically at that point we would have just shared an adult portions for the same price.
Atmosphere: 3
Food: 3
Service: 1
Carime Fuqua
I hadn't been to McAlister's in probably 5 years because I moved to Texas. I was so excited for a bowl of soup. It was the McAlister's that I remember. The staff was the same. Very friendly and helpful, but the food was okay. I liked it, but would have gotten a much larger portion sandwich at Red Rock. It also would have been a little cheaper. I do like McAlister's still. I just like Red Rock more.
Online ordered a McAllister club. Won't let me add a picture but it was totally not a club and cut wrong
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Sandwich
Deborah “Debi” Butler
I ordered ahead and went through the drive through to pick it up. If you get take-away from here have no fear about things leaking like at other places. There is no way a drop of soup or a piece of salad is coming out of place! It’s amazing! My only real complaint was the thickness of the soups (which is what I ordered - I’d had oral surgery). I had to add water to them to be able to stand to eat them when I got home. However, this served to make more soup, so was it really that bad a thing…?
Atmosphere: 5
Food: 5
Service: 5
jayden pritchett
Great customer service!
Atmosphere: 5
Food: 5
Service: 5
James Patrick
Decided to stop in at the Stillwater McAlister for lunch. The place was clean and the lady at the counter was very helpful and friendly. My wife ordered the Chipotle chicken baked potato and I had the Reubens sandwich with chips and a side order of chili. Our meal arrived promptly and was hot. The waitress ask if we needed anything else and my wife asked for extra butter and sour cream. She said she would have it right out. But then she got sidetracked and forgot. My wife finally had to go ask for it. Next I noticed that my chili didn't have crackers (which are normally served with chili at McAlister). As we enjoyed the good food never once during out 35 minute stay did anyone stop to check on us. The food was really good but customer service is lacking.
Atmosphere: 4
Food: 5
Service: 3
Sheri Close
The best iced tea. Period. Amazingly fast service on a busy lunch time day. Delicious salad and sandwich combo.
Excellent service and fair prices.
Atmosphere: 5
Food: 4
Service: 5
Usually very great service and food. However recently I've noticed way less dressing than normal. Usually I have to ask for extra dressing for my Ceasar chicken wrap, but the one I had today had literally NO dressing. I've been becoming increasingly more disappointed with this restaurant, which sucks because this place has the BEST chicken Ceasar wrap when they actually put the dressing on
Food is always good, employees always friendly
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Grilled Chicken Salad, Turkey Sandwich, Sandwich, Salads
macaroni in my soup
Atmosphere: 1
Food: 4
Service: 5
Great place. Tea is great
Atmosphere: 5
Food: 5
Service: 5
Food is wonderful like always. I opened this store 22yrs ago. Fast service & always polite.
However ya'll need to clean your bathrooms. That's not just a day missed. I clean houses & know what a clean bathroom looks like. How long it takes to look like it did.
Kid-friendliness: Absolutely
Wheelchair accessibility: Yes
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sandwich
Multiple times McAlisters leaves out items on Door Dash orders. They have no excuse when I call management for the continued oversights. They offer to send free meal coupons but never mail them. I enjoy the food but just expect a business that prepares to go orders to get it right the majority of the time and this is not the case with this establishment. Ultimately this is a poor reflection on management and training.
Food: 4
Service: 2
Good food but kind of pricey. It's reliable though. Sweet tea is excellent!
Atmosphere: 4
Food: 4
Service: 5
Communication sucks. My wife had gastric bypass surgery and cannot eat adult portions at all and even a normal kids portion will be two meals for her. We were in the area killing time and decided to order her a kids meal for dinner. We went to order and without informing us it was a practice they charged her $3 more for being an adult ordering from the kids menu. The worker never said a word about it. I worked in food service for a long time and always asked to make sure customers knew of an up charge before submitting an order.
I'm not mad they have it. I get it. Does suck a little when we don't want to waste food, But it should have been communicated before we paid. Realistically at that point we would have just shared an adult portions for the same price.
Atmosphere: 3
Food: 3
Service: 1
I hadn't been to McAlister's in probably 5 years because I moved to Texas. I was so excited for a bowl of soup. It was the McAlister's that I remember. The staff was the same. Very friendly and helpful, but the food was okay. I liked it, but would have gotten a much larger portion sandwich at Red Rock. It also would have been a little cheaper. I do like McAlister's still. I just like Red Rock more.
Atmosphere: 3
Food: 3
Service: 5
Restaurantji Recommends
Online ordered a McAllister club. Won't let me add a picture but it was totally not a club and cut wrong
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Sandwich
I ordered ahead and went through the drive through to pick it up. If you get take-away from here have no fear about things leaking like at other places. There is no way a drop of soup or a piece of salad is coming out of place! It’s amazing! My only real complaint was the thickness of the soups (which is what I ordered - I’d had oral surgery). I had to add water to them to be able to stand to eat them when I got home. However, this served to make more soup, so was it really that bad a thing…?
Atmosphere: 5
Food: 5
Service: 5
Great customer service!
Atmosphere: 5
Food: 5
Service: 5
Decided to stop in at the Stillwater McAlister for lunch. The place was clean and the lady at the counter was very helpful and friendly. My wife ordered the Chipotle chicken baked potato and I had the Reubens sandwich with chips and a side order of chili. Our meal arrived promptly and was hot. The waitress ask if we needed anything else and my wife asked for extra butter and sour cream. She said she would have it right out. But then she got sidetracked and forgot. My wife finally had to go ask for it. Next I noticed that my chili didn't have crackers (which are normally served with chili at McAlister). As we enjoyed the good food never once during out 35 minute stay did anyone stop to check on us. The food was really good but customer service is lacking.
Atmosphere: 4
Food: 5
Service: 3
The best iced tea. Period. Amazingly fast service on a busy lunch time day. Delicious salad and sandwich combo.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Turkey Sandwich, Pecanberry Salad
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