Got a vanilla latte coffee and tasted like aged milk or something expired, needs to definitely cycle through there product and clean machines
Atmosphere: 1
Food: 4
Service: 1
Evonda Billedeau
Took awhile to get our food, was not very busy. Food was not fresh.
Atmosphere: 1
Food: 1
Service: 1
Jaden Holzer
Waited FOREVER. And then they took my change and said thanks! Have a good day - not even asking if I wanted the rest of my change. No I didn’t want to tip.
Atmosphere: 1
Food: 1
Service: 1
Camille Coffin
They took my change :(
Atmosphere: 1
Food: 1
Service: 1
Jong Beom Jin
A filling and tasty meal.
Atmosphere: 5
Food: 5
Service: 5
Ashlyn Cox
I was just at this sonic, which I frequently have quality, and service issues with already. Usually my issues are handled through customer service and they handle it accordingly. Today I mobile ordered two small ice creams, I arrived within 14 minutes of me ordering it. I checked in and someone brought out my two ice creams. One was still perfectly frozen and edible. One was sweating and completely melted to liquid. I know for a fact it had been sitting out longer, the m&ms had bled off all their color…. That doesn’t happen in under 14 minutes. Especially since the other one was completely fine and frozen still. I asked for it to be remade, no big fuss. The person on the headset responded as if they were inconvenienced, he came out and grabbed it from me. I showed him the difference politely and stated that it seemed like the one had been left out longer. He just looked at me like I was dumb grabbed the ice cream and said “can I have your receipt?!” And I gave it to him, again with a smile because I felt bad and I was grateful to have it remade. He brought it back out and shoved the receipt in my face and said “I see you ordered it at 2:30, if you don’t want your ice cream melted then maybe you need to order it when your already on your way, we start it as soon as it comes in” the issue is not mine.. one ice cream was clearly new and one was clearly old. That is not my fault. I did not ask for your opinion sir I asked for you to make it right. I’m not paying $5 for melted ice cream. By the way, I order here a lot and everytime I order ahead, I’m still waiting at least 10-15 minutes for the order to get out (yes even drinks).. so I know you do not start the orders “as soon as they come in”. I don’t appreciate the rude clap back attitude. Customer service is unheard of these days really, I work in customer service I would never handle that situation that way. So thank you, to the probably 20 something young male part time manager at sonic, you really mansplained it to me. I will be asking for my refund.
Btw, I still smiled and told him thank you because that’s how you treat people.
Atmosphere: 1
Food: 1
Service: 1
Elizabeth Azizov
Always slow, any time of day. But worth the wait if you have time. Definitely NOT fast food.
Atmosphere: 5
Food: 5
Service: 4
Matt Conner
The order was made right and it was fast. The staff was very nice. The sign out front saying it was the frist sonic drive thru was cool. The menu is the standard nationwide one. We had a variety of foods as we went by at that time between lunch and breakfast. For me they made a great burrito and handled my customizing well.
Atmosphere: 4
Food: 4
Service: 5
Fay J
Got great customer service!! The gentleman took my order and then delivered it! Even tho they were short staffed, he was pleasant and friendly!
Atmosphere: 5
Food: 5
Service: 5
Rebecca Yoder
We had to check out the first Sonic. Wish they would keep it nice & fix up all the broken stations
My little one love their food I am honest it's okay. Judge for yourself.
Atmosphere: 3
Food: 3
Service: 3
Brandon Jones
It is one of the most consistently good Sonic locations I have frequented. As with most places, there have been little mistakes here and there, but they have been quick to listen and fix it.
Atmosphere: 4
Food: 4
Service: 5
Josie Turner
I’ve gone multiple times, and twice now I have waited 20-30 minutes for a drink.
Atmosphere: 4
Food: 4
Service: 1
Heidi Gilbert
Ordered off the app at 4:37 as we’re pulling in to speed things up. Two drinks, cheese tator tots, and mozzarella sticks. Sat there literally for 23 minutes before getting drinks and cold mozzarella sticks and tots. It’s a long wait every single time at this Sonic. I should’ve known better and won’t be back. Perkins Road is so much better.
Atmosphere: 1
Food: 2
Service: 1
Wendy Wood
Horrible experience. Chicken tastes like made 1 month ago.
Got a vanilla latte coffee and tasted like aged milk or something expired, needs to definitely cycle through there product and clean machines
Atmosphere: 1
Food: 4
Service: 1
Took awhile to get our food, was not very busy. Food was not fresh.
Atmosphere: 1
Food: 1
Service: 1
Waited FOREVER. And then they took my change and said thanks! Have a good day - not even asking if I wanted the rest of my change. No I didn’t want to tip.
Atmosphere: 1
Food: 1
Service: 1
They took my change :(
Atmosphere: 1
Food: 1
Service: 1
A filling and tasty meal.
Atmosphere: 5
Food: 5
Service: 5
I was just at this sonic, which I frequently have quality, and service issues with already. Usually my issues are handled through customer service and they handle it accordingly. Today I mobile ordered two small ice creams, I arrived within 14 minutes of me ordering it. I checked in and someone brought out my two ice creams. One was still perfectly frozen and edible. One was sweating and completely melted to liquid. I know for a fact it had been sitting out longer, the m&ms had bled off all their color…. That doesn’t happen in under 14 minutes. Especially since the other one was completely fine and frozen still. I asked for it to be remade, no big fuss. The person on the headset responded as if they were inconvenienced, he came out and grabbed it from me. I showed him the difference politely and stated that it seemed like the one had been left out longer. He just looked at me like I was dumb grabbed the ice cream and said “can I have your receipt?!” And I gave it to him, again with a smile because I felt bad and I was grateful to have it remade. He brought it back out and shoved the receipt in my face and said “I see you ordered it at 2:30, if you don’t want your ice cream melted then maybe you need to order it when your already on your way, we start it as soon as it comes in” the issue is not mine.. one ice cream was clearly new and one was clearly old. That is not my fault. I did not ask for your opinion sir I asked for you to make it right. I’m not paying $5 for melted ice cream. By the way, I order here a lot and everytime I order ahead, I’m still waiting at least 10-15 minutes for the order to get out (yes even drinks).. so I know you do not start the orders “as soon as they come in”. I don’t appreciate the rude clap back attitude. Customer service is unheard of these days really, I work in customer service I would never handle that situation that way. So thank you, to the probably 20 something young male part time manager at sonic, you really mansplained it to me. I will be asking for my refund.
Btw, I still smiled and told him thank you because that’s how you treat people.
Atmosphere: 1
Food: 1
Service: 1
Always slow, any time of day. But worth the wait if you have time. Definitely NOT fast food.
Atmosphere: 5
Food: 5
Service: 4
The order was made right and it was fast. The staff was very nice. The sign out front saying it was the frist sonic drive thru was cool. The menu is the standard nationwide one. We had a variety of foods as we went by at that time between lunch and breakfast. For me they made a great burrito and handled my customizing well.
Atmosphere: 4
Food: 4
Service: 5
Got great customer service!! The gentleman took my order and then delivered it! Even tho they were short staffed, he was pleasant and friendly!
Atmosphere: 5
Food: 5
Service: 5
We had to check out the first Sonic. Wish they would keep it nice & fix up all the broken stations
Atmosphere: 4
Food: 5
Service: 4
Restaurantji Recommends
My little one love their food I am honest it's okay. Judge for yourself.
Atmosphere: 3
Food: 3
Service: 3
It is one of the most consistently good Sonic locations I have frequented. As with most places, there have been little mistakes here and there, but they have been quick to listen and fix it.
Atmosphere: 4
Food: 4
Service: 5
I’ve gone multiple times, and twice now I have waited 20-30 minutes for a drink.
Atmosphere: 4
Food: 4
Service: 1
Ordered off the app at 4:37 as we’re pulling in to speed things up. Two drinks, cheese tator tots, and mozzarella sticks. Sat there literally for 23 minutes before getting drinks and cold mozzarella sticks and tots. It’s a long wait every single time at this Sonic. I should’ve known better and won’t be back. Perkins Road is so much better.
Atmosphere: 1
Food: 2
Service: 1
Horrible experience. Chicken tastes like made 1 month ago.
So disgusting 👎🏻👎🏻👎🏻
Atmosphere: 1
Food: 1
Service: 1
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