They forgot my pretzel but still gave me my cheese sauce
General Pato
Food is consistently cold.
Atmosphere: 3
Food: 2
Service: 2
Arkilies
They gave me the wrong food. When I returned and let them know, with my order untouched, they completely smothered my replacement, I mean correct order, in mustard. It's not my fault they got my order wrong. They shouldn't get pissy with their customer because they had to correct their mistake.
Jennifer Marlow
I hate going to this Sonic. There is always a problem with my order and the staff is never willing to do anything to resolve it. Even though this one is closer to my house, I will go out of my way to go to the one on Main St. Edit: Still true in 2024.
Christopher Waite
Painfully slow.
Atmosphere: 1
Food: 1
Service: 1
Chad Ferrell
My wife and I had a terrible experience at this Sonic this past evening. First, we ordered through the "red button" vs. the app which I almost never do. It took a very long time to get our order. I ordered "a #1 meal with no mayo or catchup with mustard." Seems pretty easy, right? When I got my hamburger it had no mustard, one pickle, no tomato, and the smallest amount of lettuce and onion you can imagine. It was basically the meat patty cheese, and the bun. I flagged down the young lady who took our order and pointed out my problem with the burger. Then another lady, I assume who was a manager, came out and asked what the issue was. I showed her the burger, that it didn't have mustard, and lacked tomato and almost no lettuce or onion. She had a difficult time understanding my issue. I had to explain several different ways I want everything on it ... but with mustard. She apologized & took the burger along with my receipt & said the burger would be "remade." I assumed, incorrectly, that I would have a new burger. About five minutes later the second lady, again - probably a supervisor/manager, brought me a new sack with what I assumed was a new cheese burger in it. She told me, "We're out of tomatoes, is that okay?" It had taken a long, long time to get to this point and I said, "That's fine." The lady left and I opened up the bag to find a burger in the wrapper that was still surprisingly thin. I opened the package to find my original burger, cold, no more lettuce or onion, with a small amount of mustard on one of the two buns. In addition to the cheese burger being completely cold, the taste & texture of the onion rings is meaningfully different than what it has been in the past. Sonic sold to a different company a few years ago and I assume they've changed the recipe of the onion rings to save money. If we hadn't already been there for 20-25 minutes and the fact that it was 10:00 pm, I would have sent it back again. Bottom line, this visit was nearly a complete fail. We go to this Sonic nearly every time we're in Stillwater (we live in Edmond), but we usually only get drinks. In the future, I will not be ordering any food there, only drinks. Not good at all.
Atmosphere: 4
Food: 2
Service: 2
Jesse Young
Im come to this sonic a lot. It would be really great. If the workers can follow instructions. I'll pay extra for something to be added, like bacon on a burrito. Yet don't get any extra, or I'll take off. Yet it still gets added, guess it's a good thing there's more then one Sonic in Stillwater.
Atmosphere: 2
Food: 2
Service: 3
Dick Flowers
Crumby night service. Won't be back at night. Morning crew is waaaaaaaay better than the people working in the evening. Rude, rude ahd rude. Didn't even get my drink, just left after it took them 15 mins to bring me my route 44 sweet tea. Lol just keep my money, forget the hassle.
Atmosphere: 1
Food: 1
Service: 1
Maegen “Maegen Mancini” Bright
Great food
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hand Made Onion Rings, Fries, Burger
Stephanie Stolns
The best drinks there they do what I want not what they think u want I love this sonic there on point most of all the time
Took almost 30 minutes to get 4 drinks. I left my house early so I could get drinks for the people I work with, and am missing the meeting I am supposed to be at now.
Service: 1
Sandra Ward
I love thee it's always happy hour in the app
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Tots
Taush Sampley
Speedy service despite going in during the lunch rush
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Mozzarella Sticks, Burger
Bob Heister
We get tea from there every chance we get. Always good and love the carhops.
Atmosphere: 5
Food: 5
Service: 5
CK
I order no lettuce and no onions and mustard instead of mayo. Instead, I also got not no tomato and no dressing at all. I ordered the new crunch fries and half the container was tater tots.
They forgot my pretzel but still gave me my cheese sauce
Food is consistently cold.
Atmosphere: 3
Food: 2
Service: 2
They gave me the wrong food. When I returned and let them know, with my order untouched, they completely smothered my replacement, I mean correct order, in mustard. It's not my fault they got my order wrong. They shouldn't get pissy with their customer because they had to correct their mistake.
I hate going to this Sonic. There is always a problem with my order and the staff is never willing to do anything to resolve it. Even though this one is closer to my house, I will go out of my way to go to the one on Main St. Edit: Still true in 2024.
Painfully slow.
Atmosphere: 1
Food: 1
Service: 1
My wife and I had a terrible experience at this Sonic this past evening. First, we ordered through the "red button" vs. the app which I almost never do. It took a very long time to get our order. I ordered "a #1 meal with no mayo or catchup with mustard." Seems pretty easy, right? When I got my hamburger it had no mustard, one pickle, no tomato, and the smallest amount of lettuce and onion you can imagine. It was basically the meat patty cheese, and the bun. I flagged down the young lady who took our order and pointed out my problem with the burger. Then another lady, I assume who was a manager, came out and asked what the issue was. I showed her the burger, that it didn't have mustard, and lacked tomato and almost no lettuce or onion. She had a difficult time understanding my issue. I had to explain several different ways I want everything on it ... but with mustard. She apologized & took the burger along with my receipt & said the burger would be "remade." I assumed, incorrectly, that I would have a new burger. About five minutes later the second lady, again - probably a supervisor/manager, brought me a new sack with what I assumed was a new cheese burger in it. She told me, "We're out of tomatoes, is that okay?" It had taken a long, long time to get to this point and I said, "That's fine." The lady left and I opened up the bag to find a burger in the wrapper that was still surprisingly thin. I opened the package to find my original burger, cold, no more lettuce or onion, with a small amount of mustard on one of the two buns. In addition to the cheese burger being completely cold, the taste & texture of the onion rings is meaningfully different than what it has been in the past. Sonic sold to a different company a few years ago and I assume they've changed the recipe of the onion rings to save money. If we hadn't already been there for 20-25 minutes and the fact that it was 10:00 pm, I would have sent it back again. Bottom line, this visit was nearly a complete fail. We go to this Sonic nearly every time we're in Stillwater (we live in Edmond), but we usually only get drinks. In the future, I will not be ordering any food there, only drinks. Not good at all.
Atmosphere: 4
Food: 2
Service: 2
Im come to this sonic a lot. It would be really great. If the workers can follow instructions. I'll pay extra for something to be added, like bacon on a burrito. Yet don't get any extra, or I'll take off. Yet it still gets added, guess it's a good thing there's more then one Sonic in Stillwater.
Atmosphere: 2
Food: 2
Service: 3
Crumby night service. Won't be back at night. Morning crew is waaaaaaaay better than the people working in the evening. Rude, rude ahd rude. Didn't even get my drink, just left after it took them 15 mins to bring me my route 44 sweet tea. Lol just keep my money, forget the hassle.
Atmosphere: 1
Food: 1
Service: 1
Great food
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hand Made Onion Rings, Fries, Burger
The best drinks there they do what I want not what they think u want I love this sonic there on point most of all the time
Restaurantji Recommends
Took almost 30 minutes to get 4 drinks. I left my house early so I could get drinks for the people I work with, and am missing the meeting I am supposed to be at now.
Service: 1
I love thee it's always happy hour in the app
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Tots
Speedy service despite going in during the lunch rush
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Mozzarella Sticks, Burger
We get tea from there every chance we get. Always good and love the carhops.
Atmosphere: 5
Food: 5
Service: 5
I order no lettuce and no onions and mustard instead of mayo. Instead, I also got not no tomato and no dressing at all. I ordered the new crunch fries and half the container was tater tots.
Atmosphere: 3
Food: 3
Service: 3
Loading...