I would give this location 0 stars if I could I was in stillwater for a school event and stopped at this location to get my kids something for dinner since we had over a hour drive home and I waited 20 minutes and nobody ever come on the speaker so I moved to another speaker and nothing and apparently I wasn't the only one being ignored 6 other cars left while I was there and I know they were open and serving because they brought food out to 2 other cars thanks for nothing I will never do business with sonic again if they are going to let their employees treat their customers this way
Atmosphere: 1
Food: 1
Service: 1
Megan
i went to sonic about a week ago and the manager Amber was incredibly rude. i had ordered 2 drinks and one of them came out completely incorrect and when they brought out the “correct drink” it was made the exact same way. she doesn’t care because not only has this happened once but twice? i will NEVER frequent this location ever again. i will be emailing the Castleberry franchise about this interaction because she is beyond rude and hateful both times that I’ve had issues with my order at this store!
Atmosphere: 1
Food: 1
Service: 1
qminegod
30 minutes for 2 sodas still waiting
Told me it was mixed up out was never fixed terrible staff and restaurant
Service: 1
Stephene Navarro
This is Sonic Standard. Too bad you can’t post a pic of the Sloppy Coney they served. Laziness.
Atmosphere: 1
Food: 1
Service: 1
m k a y
Poor customer service. Took them about 10-15 minutes for a medium soft drink. They also put something in my drink with coconut. I never ordered that. Seriously??
Atmosphere: 1
Food: 1
Service: 1
Justin Jones
Slowest service of any Sonic I've been to this and this is my home Sonic. Frequently leave items missing.
Atmosphere: 3
Food: 3
Service: 1
Kyrs L
there was a literal onion sliver in my drink. Imagine how UNSANITARY this place is if an onion ended up in my DRINK.
Food: 1
Randy Smith
Just waited 45 minutes for order, 6 other cars were served before us that had arrived after checking in. the lady looked me dead in my eyes and asked another car if they were us. Every time I tried to get her attention she would ignore me. All the food was cold and not good at all
Atmosphere: 1
Food: 3
Service: 1
Philip Daffern (Phlip C'z)
It's good food always takes so long
Atmosphere: 4
Food: 3
Service: 2
Desiree Brewer
My drink had lite ice, which was a bummer for a route 44 but all in all it's nice franchise.
I placed a mobile order for two large drinks at 1:30pm to be picked up ASAP. I arrived and checked in at 1:36pm, then sat and waited for nearly 30 minutes. During that time, at least 20 cars were served, but not me. My mobile order was marked as complete at 1:58 but I still hadn’t received my drinks. At 2:02, I left and called Sonic’s customer service hotline for a refund. I never received my order. Not a single carhop or employee spoke to me the entire time I was there, even though they walked past my car several times while delivering other orders and must have noticed that I was there for an extended amount of time. I shouldn’t have had to wait for more than five minutes for two drinks with no additions or alterations.
Atmosphere: 1
Food: 1
Service: 1
Joan Fultz
Just had dessert!
Atmosphere: 4
Food: 4
Service: 4
Dima Sholom
Food was slightly above room temperature when I received it and was not the best. Have had better experiences from here, in the past, but overall it is just not very consistent. Drinks are worthwhile to check out, but would not recommend food from here.
Atmosphere: 3
Food: 2
Service: 4
Bert Rutledge
Just got onion rings and drink, to tide me over until supper.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Hand Made Onion Rings
Myka Lane
I ordered food on my lunch break and paid with a card and when I put no tip and hit confirm it added a two dollar tip.
I would give this location 0 stars if I could I was in stillwater for a school event and stopped at this location to get my kids something for dinner since we had over a hour drive home and I waited 20 minutes and nobody ever come on the speaker so I moved to another speaker and nothing and apparently I wasn't the only one being ignored 6 other cars left while I was there and I know they were open and serving because they brought food out to 2 other cars thanks for nothing I will never do business with sonic again if they are going to let their employees treat their customers this way
Atmosphere: 1
Food: 1
Service: 1
i went to sonic about a week ago and the manager Amber was incredibly rude. i had ordered 2 drinks and one of them came out completely incorrect and when they brought out the “correct drink” it was made the exact same way. she doesn’t care because not only has this happened once but twice? i will NEVER frequent this location ever again. i will be emailing the Castleberry franchise about this interaction because she is beyond rude and hateful both times that I’ve had issues with my order at this store!
Atmosphere: 1
Food: 1
Service: 1
30 minutes for 2 sodas still waiting
Told me it was mixed up out was never fixed terrible staff and restaurant
Service: 1
This is Sonic Standard. Too bad you can’t post a pic of the Sloppy Coney they served. Laziness.
Atmosphere: 1
Food: 1
Service: 1
Poor customer service. Took them about 10-15 minutes for a medium soft drink. They also put something in my drink with coconut. I never ordered that. Seriously??
Atmosphere: 1
Food: 1
Service: 1
Slowest service of any Sonic I've been to this and this is my home Sonic. Frequently leave items missing.
Atmosphere: 3
Food: 3
Service: 1
there was a literal onion sliver in my drink. Imagine how UNSANITARY this place is if an onion ended up in my DRINK.
Food: 1
Just waited 45 minutes for order, 6 other cars were served before us that had arrived after checking in. the lady looked me dead in my eyes and asked another car if they were us. Every time I tried to get her attention she would ignore me. All the food was cold and not good at all
Atmosphere: 1
Food: 3
Service: 1
It's good food always takes so long
Atmosphere: 4
Food: 3
Service: 2
My drink had lite ice, which was a bummer for a route 44 but all in all it's nice franchise.
Atmosphere: 5
Food: 4
Service: 5
Restaurantji Recommends
I placed a mobile order for two large drinks at 1:30pm to be picked up ASAP. I arrived and checked in at 1:36pm, then sat and waited for nearly 30 minutes. During that time, at least 20 cars were served, but not me. My mobile order was marked as complete at 1:58 but I still hadn’t received my drinks. At 2:02, I left and called Sonic’s customer service hotline for a refund. I never received my order. Not a single carhop or employee spoke to me the entire time I was there, even though they walked past my car several times while delivering other orders and must have noticed that I was there for an extended amount of time. I shouldn’t have had to wait for more than five minutes for two drinks with no additions or alterations.
Atmosphere: 1
Food: 1
Service: 1
Just had dessert!
Atmosphere: 4
Food: 4
Service: 4
Food was slightly above room temperature when I received it and was not the best. Have had better experiences from here, in the past, but overall it is just not very consistent. Drinks are worthwhile to check out, but would not recommend food from here.
Atmosphere: 3
Food: 2
Service: 4
Just got onion rings and drink, to tide me over until supper.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Hand Made Onion Rings
I ordered food on my lunch break and paid with a card and when I put no tip and hit confirm it added a two dollar tip.
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