First of all the food is terrible. It tasted old and burnt like it had been sitting for too long and just a few hours later I was very sick from eating here. They also don't listen when you order and try to give you food you didn't ask for and when you correct the workers they become rude. It's also more expensive than an average panda so not worth the trip here.
Atmosphere: 1
Food: 1
Service: 1
Drew Hale
I ordered my family of five dinner at the WinStar panda express. Three of my family members got their food. Two of us did not they said give them five minutes and they’ll bring the food to our table 25 minutes later My family finished their meal and I went up to talk to the cashier. I asked them for a refund on the two meals that never got brought out and they looked me in the eyes and says we cannot give you a refund which is an against the law. I only asked for amy family finished their meal and I went up to talk to the cashier. I asked them for a refund on the two meals that never got brought out and they looked me in the eyes and says we cannot give you a refund which is against the law. I only asked for a refund on the two meals that I did not receive They begin to tell me that their policy they cannot give a refund most they can do is give me a gift card. I will never in my entire life spend another dollar at any panda express due to this experience. This is the worst panda express I have ever been to in my entire life, but due to these incompetent people And frauds I hope everyone reads this review and never spends another penny here ever again and I hope that this panda express goes bankrupt more than disappointed. Boycott panda express especially the wind star location I spend hundreds of thousands of dollars at WinStar and there’s no one on the location that I can speak to about this other than some little 16-year-old kid that refuses to refund me the $16 back to my card. Praise the Lord. God has been working on me because I would’ve mopped the floor with every single one of them employees
Maria Rodriguez
Thankyou Maria N
Atmosphere: 5
Food: 5
Service: 5
Grey Quiñonez
honestly the best panda express i’ve been to in a long time, she stackedd uppp my plate with the most generous portions i’ve ever seen, my plate was genuinely heavy, i don’t think i’ve ever had a plate be noticeably heavy at panda express so i’m very grateful for the generosity. they needa raise get them all one
Atmosphere: 5
Food: 5
Service: 5
Victor Astorga
It tasted like yesterday leftover , old.
Atmosphere: 3
Food: 2
Service: 3
Sandra Beltran
Very friendly service Mrs. Maria N was very friendly while she was cleaning the tables.
Atmosphere: 5
Food: 5
Service: 5
Sutisak Poonpol
Maria N was so helpful and kind.
Atmosphere: 3
Food: 3
Service: 5
Jackie Fernandez
Maria N. Is the only reasons why I love this Panda location! She isa so attentive and friendly and it’s always a delight when they serve my family! She is both just truly amazing human beings! She will put a smile on anyone who walks in this facility! Thank you for your joyful service!🫶🏼
Atmosphere: 5
Food: 5
Service: 5
Remington Jackson
Maria N. And Andy are the two best employees the company has! Maria goes out of her way beyond everyone else to make sure the tables are clean and that the customers are satisfied! I only keep coming to this location because of Maria N.’s exceptional food service and customer service! If it wasn’t for Maria N this Panda location would fall apart. She deserves a raise and a promotion!
Very friendly staff and happy to attend you. Maria N was so kind and very attentive!
Danielle MArtinez
Love the convenience of this panda, the staff was so friendly especially Maria N. She made sure we had a clean space to eat in the dining area. Thank you so much for the lovely dining experience.
Eliezer Ortiz Levante
Female Servers are being caught cheaping out with rice, (serving super small portions on Plate Orders) causing a fight, which it's frowned upon between customers and other Floor working employees. It's best to eat on other Panda Expresses rather than this one. No issues with Chow Mein serving portions as in yet. If you need food, get it from a guy, they serve better portions.
Priyanka Chutke
Our go to place at Winstar! Courteous staff member Maria!!
김명희
Employees are very bad service and very rude. The food portion is bad, too.
First of all the food is terrible. It tasted old and burnt like it had been sitting for too long and just a few hours later I was very sick from eating here. They also don't listen when you order and try to give you food you didn't ask for and when you correct the workers they become rude. It's also more expensive than an average panda so not worth the trip here.
Atmosphere: 1
Food: 1
Service: 1
I ordered my family of five dinner at the WinStar panda express. Three of my family members got their food. Two of us did not they said give them five minutes and they’ll bring the food to our table 25 minutes later My family finished their meal and I went up to talk to the cashier. I asked them for a refund on the two meals that never got brought out and they looked me in the eyes and says we cannot give you a refund which is an against the law. I only asked for amy family finished their meal and I went up to talk to the cashier. I asked them for a refund on the two meals that never got brought out and they looked me in the eyes and says we cannot give you a refund which is against the law. I only asked for a refund on the two meals that I did not receive They begin to tell me that their policy they cannot give a refund most they can do is give me a gift card. I will never in my entire life spend another dollar at any panda express due to this experience. This is the worst panda express I have ever been to in my entire life, but due to these incompetent people And frauds I hope everyone reads this review and never spends another penny here ever again and I hope that this panda express goes bankrupt more than disappointed. Boycott panda express especially the wind star location I spend hundreds of thousands of dollars at WinStar and there’s no one on the location that I can speak to about this other than some little 16-year-old kid that refuses to refund me the $16 back to my card. Praise the Lord. God has been working on me because I would’ve mopped the floor with every single one of them employees
Thankyou Maria N
Atmosphere: 5
Food: 5
Service: 5
honestly the best panda express i’ve been to in a long time, she stackedd uppp my plate with the most generous portions i’ve ever seen, my plate was genuinely heavy, i don’t think i’ve ever had a plate be noticeably heavy at panda express so i’m very grateful for the generosity. they needa raise get them all one
Atmosphere: 5
Food: 5
Service: 5
It tasted like yesterday leftover , old.
Atmosphere: 3
Food: 2
Service: 3
Very friendly service Mrs. Maria N was very friendly while she was cleaning the tables.
Atmosphere: 5
Food: 5
Service: 5
Maria N was so helpful and kind.
Atmosphere: 3
Food: 3
Service: 5
Maria N. Is the only reasons why I love this Panda location! She isa so attentive and friendly and it’s always a delight when they serve my family! She is both just truly amazing human beings! She will put a smile on anyone who walks in this facility! Thank you for your joyful service!🫶🏼
Atmosphere: 5
Food: 5
Service: 5
Maria N. And Andy are the two best employees the company has! Maria goes out of her way beyond everyone else to make sure the tables are clean and that the customers are satisfied! I only keep coming to this location because of Maria N.’s exceptional food service and customer service! If it wasn’t for Maria N this Panda location would fall apart. She deserves a raise and a promotion!
Atmosphere: 5
Food: 3
Service: 5
The manager is great!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Very friendly staff and happy to attend you. Maria N was so kind and very attentive!
Love the convenience of this panda, the staff was so friendly especially Maria N. She made sure we had a clean space to eat in the dining area. Thank you so much for the lovely dining experience.
Female Servers are being caught cheaping out with rice, (serving super small portions on Plate Orders) causing a fight, which it's frowned upon between customers and other Floor working employees. It's best to eat on other Panda Expresses rather than this one. No issues with Chow Mein serving portions as in yet. If you need food, get it from a guy, they serve better portions.
Our go to place at Winstar! Courteous staff member Maria!!
Employees are very bad service and very rude. The food portion is bad, too.
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