Dunkin'
9705 N May Ave Suite 100, Oklahoma City
(405) 443-1966
Recent Reviews
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Sometimes mistakes are made but they're great about it.
Atmosphere: 4
Food: 4
Service: 4
Coffee is fine but, every time I order from this place the food is practically a war crime. Ordered a sandwich on toasted bagel and came on a smashed croissant dripping in grease and not even warm or cheese melted.
Food: 1
I was about 20 minutes early to work then I stopped at this location and ended up being about 30 minutes late only come here if you have time to wait
Atmosphere: 2
Food: 3
Service: 2
Terrible i ordered bacon snack, bagel bites & a tea. They have my card and tell me no bacon. Then run my card for the rest, come back they are out of the bagels too. I just said fine credit my card please. Lady hands me $3 and walks off. So annoyed for one know what you are out off and tell me as I'm ordering then maybe just give me the tea geez đ. Get it together!
Donât go here to often or theyâll get in your personal business and they always have long waits for no reason . Went here almost every morning for simple med coffee I talk to employees while waiting . One accused me of only coming to see a guy worker when Iâm in a relationship. So I can talk ti women emoloyesss itâs not flirting but when I talk to men itâs flirting . I called store to let manager kniw I was uncomfortable. I was met with Blame and unconcerness . Also advised not to come back which I never was I wanted my last free coffee lol . I will be calling corp
I donât understand how any company would allow such substandard, inadequate, dysfunctional, inept management with no etiquette, respect or basic customer service skills. Today on 08-27-2025 I placed a mobile order at 11:12 AM and did not receive it until 11:45 AM. I was told it was âfreshâ while my momâs coffee was cold, my frozen drink was pure milk/melted and the wraps were cold and like rubber⊠the manager working this morning (Abby) had the nerve to close the drivethru window on my face mid-sentence.
That woman would allow customers to wait 20-30+ minutes but canât tolerate a minute long critique? Her garbage attitude doesnât belong in the customer service world. You canât bring your out of work depression, stress and problems and reflect them onto customers⊠she expected me to take her offer of waiting up front (another 30-40 minutes??) for a new order and to giver her everything back. You canât make this up folks. The Oklahoma quality of citizens is deteriorating real fast.
Atmosphere: 1
Food: 1
Service: 1
Iâm not coming here again. I asked for a pumpkin sugar cookie âlatteâ and the guy said they donât serve that there. HOW!? Probably because I said latte and not coffee. ALSO, I asked for a pumpkin iced loaf and they gave me a blueberry donut and chocolate donut instead. I should have checked before I left. Horrible service
Great iced coffee
Atmosphere: 5
Food: 5
Service: 5
Waited over 30 minutes in the drive thru for a mobile order due to the parking lot being packed. Eventually went inside to find annoyed people waiting as well while the employees were just mopin around. Ended up having to leave without drinks/food.
Service: 1
Stood there 5 min no one even acknowledged me. They were so worried about drive thru they wouldn't even look my way because they would then have to help me
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
I was at the drive-through Saturday morning at 8 AM. Had to wait 10 minutes because they didnât make coffee!! When I got home My kids tried the donut holes. They refused to eat them. I tried them. They were horrible. Again, a drive-through took advantage of the customer $15. I paid out the door.!!!!! What a waste
Food: 1
Service: 1
Great staff
Atmosphere: 5
Food: 5
Service: 5
The staff was awesome but the coffee isn't quite as good as I remember
They are a busy location but not having bags for delivery is unacceptable im my opinion. Customers already try and question if itâs been tempered with so having to show up with no Togo bag was really quite difficult.
Atmosphere: 2
Food: 3
Service: 2
Donât never answer the phone youâll have to drive all the way up there
Food: 4
Service: 4
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