I got the new Angus philly and got a severe stomach ache after
Atmosphere: 2
Food: 1
Service: 2
Marche Summers
I went through the drive-thru at this location and was very disappointed with the service I received. The employee working at the drive-thru, whose name is Richard , was extremely rude and unprofessional. His attitude and lack of customer service skills made it clear he had little interest in doing his job well or treating customers with respect. This experience left a very negative impression.
Atmosphere: 3
Food: 4
Service: 1
Matt Hancock
Arby's is Arby's but there are a few staff at this location that make it special.
Atmosphere: 5
Food: 5
Service: 5
James Hurley
Food was served fast, hot and the service was polite. The restaurant is clean and taken care of. A nice place to sit and the drive thru service is good also.
Atmosphere: 5
Food: 5
Service: 5
Ashley McCorcle
This place is HORRIBLE! I ordered online, got my food, went home and the order was wrong. Went back to the store to get the food they forgot. Got home AGAIN and it was still wrong. Called the store to ask for a refund, and the manager cut me off very rudely with “there’s nothing I can do, go to the app”. The app didn’t have a place to get a refund so I called back and explained that I was unhappy with my order and the managers attitude and she cut me off very rudely again with “I never cut you off” literally mid-sentence. There is no professionalism, no accuracy with orders, and they refuse to take any kind of responsibility when they do mess up. I suggest taking your money elsewhere and honestly, shame on this franchise for allowing their managers to act in such a horrible way to paying customers. I’m now left with a totally wrong order and no way to fix the situation. Just attitude and “figure it out”. No refund. No apology. Just a huge attitude and no customer service.
Atmosphere: 1
Food: 1
Service: 1
Matthew Isam
Arbys used to be great, including this branch. The last few times I have ordered delivery and take out, it has been wrong and cold. Tonight some items were missing, others wrong. Sandwich, fries and mozzarella sticks were cold, but the chicken was hot. How do you get things so wrong?
Food: 1
Tammy Fleming
Gross and took long soda tasted like flat dirty water they were happy to service chit
Atmosphere: 1
Food: 1
Service: 5
Hopper
Good food fast service but the area has a high population of homeless people. Just saying
Atmosphere: 4
Food: 5
Service: 5
Amelia Kater
Closed at 10. Change your Google listing if your going to close earlier. Waste of gas and my kids still hungry.
Sam Campbell
Came in and it wasn't too busy, ordered our food and sat down to wait. We watched as people came after us and got their food before us at least twice before my husband went up to see what was going on. They didn't apologize and still only gave us half of what we ordered. Found the staff to be rude and uncaring when they make mistakes and fixing them.
They don’t check their door dash orders How do you eat a French dip sandwich without the juice to dip it in! And cold fries
Atmosphere: 1
Food: 1
Service: 1
Laura Clark
Very quiet but the employees needs to smile they all look mad except the red head with braids she was very friendly and she didn't make me feel rushed
Atmosphere: 4
Food: 4
Service: 3
Jon Paints
What happened?? This used to be the best location in Tulsa. We used to talk this store up for its consistency and the friendly staff. But not any more. For the last several months basically everything has gone completely off the rails. The staff, the food, everything. I just don't understand.
I got the new Angus philly and got a severe stomach ache after
Atmosphere: 2
Food: 1
Service: 2
I went through the drive-thru at this location and was very disappointed with the service I received. The employee working at the drive-thru, whose name is Richard , was extremely rude and unprofessional. His attitude and lack of customer service skills made it clear he had little interest in doing his job well or treating customers with respect. This experience left a very negative impression.
Atmosphere: 3
Food: 4
Service: 1
Arby's is Arby's but there are a few staff at this location that make it special.
Atmosphere: 5
Food: 5
Service: 5
Food was served fast, hot and the service was polite. The restaurant is clean and taken care of. A nice place to sit and the drive thru service is good also.
Atmosphere: 5
Food: 5
Service: 5
This place is HORRIBLE! I ordered online, got my food, went home and the order was wrong. Went back to the store to get the food they forgot. Got home AGAIN and it was still wrong. Called the store to ask for a refund, and the manager cut me off very rudely with “there’s nothing I can do, go to the app”. The app didn’t have a place to get a refund so I called back and explained that I was unhappy with my order and the managers attitude and she cut me off very rudely again with “I never cut you off” literally mid-sentence. There is no professionalism, no accuracy with orders, and they refuse to take any kind of responsibility when they do mess up. I suggest taking your money elsewhere and honestly, shame on this franchise for allowing their managers to act in such a horrible way to paying customers. I’m now left with a totally wrong order and no way to fix the situation. Just attitude and “figure it out”. No refund. No apology. Just a huge attitude and no customer service.
Atmosphere: 1
Food: 1
Service: 1
Arbys used to be great, including this branch. The last few times I have ordered delivery and take out, it has been wrong and cold. Tonight some items were missing, others wrong. Sandwich, fries and mozzarella sticks were cold, but the chicken was hot. How do you get things so wrong?
Food: 1
Gross and took long soda tasted like flat dirty water they were happy to service chit
Atmosphere: 1
Food: 1
Service: 5
Good food fast service but the area has a high population of homeless people. Just saying
Atmosphere: 4
Food: 5
Service: 5
Closed at 10. Change your Google listing if your going to close earlier. Waste of gas and my kids still hungry.
Came in and it wasn't too busy, ordered our food and sat down to wait. We watched as people came after us and got their food before us at least twice before my husband went up to see what was going on. They didn't apologize and still only gave us half of what we ordered. Found the staff to be rude and uncaring when they make mistakes and fixing them.
Atmosphere: 3
Food: 3
Service: 2
Restaurantji Recommends
They don’t check their door dash orders
How do you eat a French dip sandwich without the juice to dip it in! And cold fries
Atmosphere: 1
Food: 1
Service: 1
Very quiet but the employees needs to smile they all look mad except the red head with braids she was very friendly and she didn't make me feel rushed
Atmosphere: 4
Food: 4
Service: 3
What happened?? This used to be the best location in Tulsa. We used to talk this store up for its consistency and the friendly staff. But not any more. For the last several months basically everything has gone completely off the rails. The staff, the food, everything. I just don't understand.
Atmosphere: 2
Food: 2
Service: 1
One of the best Arby's I have been to.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Potato Cakes, Curly Fries, Sauce, Roast, Roast Beef
I love double beef
Atmosphere: 5
Food: 5
Service: 5
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