Great food and service! I used the drive through and forgot to get my debit card when I drove away. I realized and called the next day and they had it in the safe! I was able to go pick it up and save myself a huge headache. So thankful!
Atmosphere: 5
Food: 5
Service: 5
Andre Hornsby
The bread was dry .
Atmosphere: 4
Food: 4
Service: 5
Tara Aldridge
I just came in tonight 10/29/2025 to order some food through the app. Anything that could go wrong with the app went wrong. The 2 ladies working inside Elizabeth and Erica, were both so sweet understanding and patient. They truly represented what customer service is truly all about. Never once. Did they make me feel some type of way for not being app savvy they never made me feel indifferent. It was really nice to actually have 2 ladies with just the utmost respect understanding and patience. Good job arby's on having outstanding employees. I will definitely be back!!!! Best fast food customer service!
Atmosphere: 5
Food: 5
Service: 5
Bulldawg Williams
I had a great experience there although I was a little bummed to learn they no longer have 3 pepper sauce or peperoncinis.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Curly Fries, Roast Beef, Potato Cakes, Chocolate Chip Cookie, Reuben, Smokehouse Brisket, French Dip, Classic Roast Beef, Medium Cheddar Roast Beef, Mint Chocolate Shake, Beef 'N Cheddar, Smokehouse Brisket Sandwich
Mathias Wright
Out of the Arby's I've been to in Tulsa, this one is the best one and also my favorite. Any of the employees I've interacted with are personable, conversational and nice. I've not waited for my food more then 10 minutes anytime I've gone, and they're good about making sure what I ordered is actually in the bag.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Curly Fries, Roast Beef, Sauce, Potato Cakes, Reuben, French Dip, Chocolate Chip Cookie, Beef 'N Cheddar
Cre8tive Artist
Very clean restaurant. Very efficient delivery experience!
Atmosphere: 5
Food: 5
Service: 5
Donna Vandever
I got the new Angus philly and got a severe stomach ache after
Atmosphere: 2
Food: 1
Service: 2
Marche Summers
I went through the drive-thru at this location and was very disappointed with the service I received. The employee working at the drive-thru, whose name is Richard , was extremely rude and unprofessional. His attitude and lack of customer service skills made it clear he had little interest in doing his job well or treating customers with respect. This experience left a very negative impression.
Atmosphere: 3
Food: 4
Service: 1
Matt Hancock
Arby's is Arby's but there are a few staff at this location that make it special.
Food was served fast, hot and the service was polite. The restaurant is clean and taken care of. A nice place to sit and the drive thru service is good also.
Atmosphere: 5
Food: 5
Service: 5
Ashley McCorcle
This place is HORRIBLE! I ordered online, got my food, went home and the order was wrong. Went back to the store to get the food they forgot. Got home AGAIN and it was still wrong. Called the store to ask for a refund, and the manager cut me off very rudely with “there’s nothing I can do, go to the app”. The app didn’t have a place to get a refund so I called back and explained that I was unhappy with my order and the managers attitude and she cut me off very rudely again with “I never cut you off” literally mid-sentence. There is no professionalism, no accuracy with orders, and they refuse to take any kind of responsibility when they do mess up. I suggest taking your money elsewhere and honestly, shame on this franchise for allowing their managers to act in such a horrible way to paying customers. I’m now left with a totally wrong order and no way to fix the situation. Just attitude and “figure it out”. No refund. No apology. Just a huge attitude and no customer service.
Atmosphere: 1
Food: 1
Service: 1
Matthew Isam
Arbys used to be great, including this branch. The last few times I have ordered delivery and take out, it has been wrong and cold. Tonight some items were missing, others wrong. Sandwich, fries and mozzarella sticks were cold, but the chicken was hot. How do you get things so wrong?
Food: 1
Tammy Fleming
Gross and took long soda tasted like flat dirty water they were happy to service chit
Atmosphere: 1
Food: 1
Service: 5
Hopper
Good food fast service but the area has a high population of homeless people. Just saying
Fast, correct and delicious
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Curly Fries, Bacon Swiss
Great food and service! I used the drive through and forgot to get my debit card when I drove away. I realized and called the next day and they had it in the safe! I was able to go pick it up and save myself a huge headache. So thankful!
Atmosphere: 5
Food: 5
Service: 5
The bread was dry .
Atmosphere: 4
Food: 4
Service: 5
I just came in tonight 10/29/2025 to order some food through the app. Anything that could go wrong with the app went wrong. The 2 ladies working inside Elizabeth and Erica, were both so sweet understanding and patient. They truly represented what customer service is truly all about. Never once. Did they make me feel some type of way for not being app savvy they never made me feel indifferent. It was really nice to actually have 2 ladies with just the utmost respect understanding and patience. Good job arby's on having outstanding employees. I will definitely be back!!!! Best fast food customer service!
Atmosphere: 5
Food: 5
Service: 5
I had a great experience there although I was a little bummed to learn they no longer have 3 pepper sauce or peperoncinis.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Curly Fries, Roast Beef, Potato Cakes, Chocolate Chip Cookie, Reuben, Smokehouse Brisket, French Dip, Classic Roast Beef, Medium Cheddar Roast Beef, Mint Chocolate Shake, Beef 'N Cheddar, Smokehouse Brisket Sandwich
Out of the Arby's I've been to in Tulsa, this one is the best one and also my favorite. Any of the employees I've interacted with are personable, conversational and nice. I've not waited for my food more then 10 minutes anytime I've gone, and they're good about making sure what I ordered is actually in the bag.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Curly Fries, Roast Beef, Sauce, Potato Cakes, Reuben, French Dip, Chocolate Chip Cookie, Beef 'N Cheddar
Very clean restaurant. Very efficient delivery experience!
Atmosphere: 5
Food: 5
Service: 5
I got the new Angus philly and got a severe stomach ache after
Atmosphere: 2
Food: 1
Service: 2
I went through the drive-thru at this location and was very disappointed with the service I received. The employee working at the drive-thru, whose name is Richard , was extremely rude and unprofessional. His attitude and lack of customer service skills made it clear he had little interest in doing his job well or treating customers with respect. This experience left a very negative impression.
Atmosphere: 3
Food: 4
Service: 1
Arby's is Arby's but there are a few staff at this location that make it special.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Food was served fast, hot and the service was polite. The restaurant is clean and taken care of. A nice place to sit and the drive thru service is good also.
Atmosphere: 5
Food: 5
Service: 5
This place is HORRIBLE! I ordered online, got my food, went home and the order was wrong. Went back to the store to get the food they forgot. Got home AGAIN and it was still wrong. Called the store to ask for a refund, and the manager cut me off very rudely with “there’s nothing I can do, go to the app”. The app didn’t have a place to get a refund so I called back and explained that I was unhappy with my order and the managers attitude and she cut me off very rudely again with “I never cut you off” literally mid-sentence. There is no professionalism, no accuracy with orders, and they refuse to take any kind of responsibility when they do mess up. I suggest taking your money elsewhere and honestly, shame on this franchise for allowing their managers to act in such a horrible way to paying customers. I’m now left with a totally wrong order and no way to fix the situation. Just attitude and “figure it out”. No refund. No apology. Just a huge attitude and no customer service.
Atmosphere: 1
Food: 1
Service: 1
Arbys used to be great, including this branch. The last few times I have ordered delivery and take out, it has been wrong and cold. Tonight some items were missing, others wrong. Sandwich, fries and mozzarella sticks were cold, but the chicken was hot. How do you get things so wrong?
Food: 1
Gross and took long soda tasted like flat dirty water they were happy to service chit
Atmosphere: 1
Food: 1
Service: 5
Good food fast service but the area has a high population of homeless people. Just saying
Atmosphere: 4
Food: 5
Service: 5
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