Place looks rundown. And their app rewards never works here.
Atmosphere: 1
Food: 3
Service: 1
Elisabeth Shanahan
SO disappointed in my experience. 1 star is too many. My pretzel was sad and inedible, and now I will have to find a recipe at home.
Atmosphere: 1
Food: 1
Service: 2
A Google User
Those pretzels are so yummy!
Kid-friendliness: So nice to my kid and with a good altitude
Food: 5
Service: 4
MyDogSarcastic 1
Those pretzels are so yummy!
Kid-friendliness: So nice to my kid and with a good altitude
Food: 5
Service: 4
Recommended dishes: Pepperoni Nuggets Bucket
Tina English
I haven't been to the actual store but I did go to subway in oologah and got the pretzel and it sucked they had no butter to put on it and use table salt on it which didn't stick because there was NO butter to hold it on and they didn't even offer the shot of mustard as seen on TV so if thats any indication to what your door is like me and my family will never try anything else you serve..$3 piece of bread what a shame! So sad!!
Food: 1
J clark
My wife went to this location for the free pretzel for her birthday as advertised on the app. The employee was exceptionally rude and embarrassed her for daring to ask for what was being advertised. To save her embarrassment we just paid for the thing. What terrible customer service, and fraudulent advertising.
Fierce Ferdinand
Sometimes it's a hit or miss with the customer service, however, I'm not looking for this outstanding experience, I just want fresh, not over done pretzels. I always get the sweet almond pretzel and even if there's none out, they will make me one. I'm happy they're still around.
Atmosphere: 3
Food: 5
Service: 3
Courtney
Sometimes it's a hit or miss with the customer service, however, I'm not looking for this outstanding experience, I just want fresh, not over done pretzels. I always get the sweet almond pretzel and even if there's none out, they will make me one. I'm happy they're still around.
Atmosphere: 3
Food: 5
Service: 3
Justin Ballard
Great pretzels, great deals, and great customer service, I don't understand the low rating and hateful reviews!
gayla wright
She overcharged me I told her I wanted the mini dogs at 4.?? And small box of pretzel hie did it come to $16.?? And I question it she was rude with king king fingernails and the mini dog were so undercooked I threw them away
Wait time is always long and if they don't have the size you want they just rudely say "we don't have that size"
Spencer Yonce
Best food ever. Their pretzels are unmatched, it’s impossible to replicate the amazing flavor of these pretzels.
Joel Turner
Gave the cashier $3.25 and she claimed I only gave her $3. I tried to say something and she insisted I only gave her $3 but I know it was more because I had to pay cash and card and I counted it before handing it to her, nevermind that she was playing with the extra quarter behind the register. Thieves. I won’t be coming back again.
Erin Robison
Everytime I pick up doordash here they refuse to give the product that is ready and in front of me and makes me wait 10-30 minutes and they are rude
DJ Mattador
This store currently has a huge advertisement covering their counter displaying several kinds of colorful and yummy looking frozen lemonades. So I walked up and ordered a medium frozen lemonade, and the girl dryly says, “we don’t have frozen lemonade.” Cool, thanks for nothing.
Place looks rundown. And their app rewards never works here.
Atmosphere: 1
Food: 3
Service: 1
SO disappointed in my experience. 1 star is too many. My pretzel was sad and inedible, and now I will have to find a recipe at home.
Atmosphere: 1
Food: 1
Service: 2
Those pretzels are so yummy!
Kid-friendliness: So nice to my kid and with a good altitude
Food: 5
Service: 4
Those pretzels are so yummy!
Kid-friendliness: So nice to my kid and with a good altitude
Food: 5
Service: 4
Recommended dishes: Pepperoni Nuggets Bucket
I haven't been to the actual store but I did go to subway in oologah and got the pretzel and it sucked they had no butter to put on it and use table salt on it which didn't stick because there was NO butter to hold it on and they didn't even offer the shot of mustard as seen on TV so if thats any indication to what your door is like me and my family will never try anything else you serve..$3 piece of bread what a shame! So sad!!
Food: 1
My wife went to this location for the free pretzel for her birthday as advertised on the app. The employee was exceptionally rude and embarrassed her for daring to ask for what was being advertised. To save her embarrassment we just paid for the thing. What terrible customer service, and fraudulent advertising.
Sometimes it's a hit or miss with the customer service, however, I'm not looking for this outstanding experience, I just want fresh, not over done pretzels. I always get the sweet almond pretzel and even if there's none out, they will make me one. I'm happy they're still around.
Atmosphere: 3
Food: 5
Service: 3
Sometimes it's a hit or miss with the customer service, however, I'm not looking for this outstanding experience, I just want fresh, not over done pretzels. I always get the sweet almond pretzel and even if there's none out, they will make me one. I'm happy they're still around.
Atmosphere: 3
Food: 5
Service: 3
Great pretzels, great deals, and great customer service, I don't understand the low rating and hateful reviews!
She overcharged me I told her I wanted the mini dogs at 4.?? And small box of pretzel hie did it come to $16.?? And I question it she was rude with king king fingernails and the mini dog were so undercooked I threw them away
Restaurantji Recommends
Wait time is always long and if they don't have the size you want they just rudely say "we don't have that size"
Best food ever. Their pretzels are unmatched, it’s impossible to replicate the amazing flavor of these pretzels.
Gave the cashier $3.25 and she claimed I only gave her $3. I tried to say something and she insisted I only gave her $3 but I know it was more because I had to pay cash and card and I counted it before handing it to her, nevermind that she was playing with the extra quarter behind the register. Thieves. I won’t be coming back again.
Everytime I pick up doordash here they refuse to give the product that is ready and in front of me and makes me wait 10-30 minutes and they are rude
This store currently has a huge advertisement covering their counter displaying several kinds of colorful and yummy looking frozen lemonades. So I walked up and ordered a medium frozen lemonade, and the girl dryly says, “we don’t have frozen lemonade.” Cool, thanks for nothing.
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