Braum's Ice Cream & Dairy Store

The food is always good and there malts are the best

Atmosphere: 5

Food: 5

Service: 5

Great place to eat, friendly staff and take care of your grocery shopping

Atmosphere: 4

Food: 5

Service: 5

Recommended dishes: Hamburger, Turtle Sundae, Honey Butter

Went thru drive thru ordered a med chocolate and mex butter pecan malt lady hands them out receipt says butter pecan and chocolate. We got a strawberry malt. I went in and told two workers that it was supposed to be better pecan not strawberry they both look at me like a stupid and was very rude

Atmosphere: 1

Food: 1

Service: 1

Love ice creams

Food: 5

My favorite place to get fast food, I will never complain about getting food here. I'm always happy to eat here and get some groceries here.

Atmosphere: 4

Food: 5

Service: 4

Recommended dishes: Hamburger, French Fries, Chicken Fingers

Even though my order got switched they handled it very well & were very nice about it. Thank you!

Atmosphere: 5

Food: 5

Service: 5

Love icecream

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: French Fries

Sad to have to write this but after looking at the reviews it seems that I'm not the only person who believes this place has went majorly downhill after the remodel. Came in to order a grilled chicken salad. I was the only customer in the store at the time and I had to wait about 3 to 5 minutes before someone took my order which was a grilled chicken salad, waited probably another 10 minutes for the actual salad so about 15 mins total which is kinda long for a salad I would think. I asked for another dressing and was told it costs like 70 cents extra so I just left. The cherry on top was getting home and finding that they didn't even give me fork so I guess the plan was for me eat a very lightly dressed salad with my hands. I will be driving the extra 3 miles or so to a different location that hopefully can do better.

Atmosphere: 1

Food: 3

Service: 1

Excellent experience. Friendly people, efficient. Quality products

Parking: Convenient locations

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Turtle Sundae

It seems like they didn’t listen to my order at all - I got a single patty instead of a double that I asked for and I asked for an un-sweetened iced tea and I got a sweet tea. I also didn’t get the sauces I asked for. The drive thru window told me to wait a second to place my order, and as soon as they said go ahead, they immediately cut me off mid sentence to hold on again and I had to wait once again.

Atmosphere: 2

Food: 1

Service: 1

Braums is my goto place for burgers, fries, and especially ice cream.

Atmosphere: 5

Food: 5

Service: 5

The people that work at the store have always been very friendly and helpful used to take my mom there everyday for frozen yogurt and probably one of their small hamburgers plain. it got to the point where the girls would say hi Ms Evelyn when we walked in the door

Atmosphere: 4

Food: 5

Service: 5

I stopped at this location on Oct 25 2024 at 7 am, was not able to make an order only 2 employees there working, they didn’t have time to take my order, the worse part of this experience was the baby in back room crying, not just crying, screaming crying, I really don’t think locking a baby in the back room and letting it scream out like that while I assuming the parent was up front working, The only thing regret about that morning is that I didn’t call the police and ask them to do a wellness check on the baby. I won’t be back to this location, I don’t think it’s appropriate to allow children in the back rooms where the food is store, If there allowed to have babies back there they are probably letting other children play there with the food that they are serving to the public. It can’t be sanitary with parent changing diapers and handling and serving the public food.

Atmosphere: 2

Food: 1

Service: 1

Legitimately the worst Braum’s I’ve ever been to by far. Overall I love Braum’s as a company and have never had issues at a Braum’s other than this one. I’ve had 3 major issues here and and at least 3 small issues all in separate occasions. I wish Braum’s corporate would do an internal investigation. You are only as good as your weakest link and I feel bad for the reputation this place is giving the company

Atmosphere: 1

Food: 3

Service: 1

There are hardly any employees working today. Nobody in line and I have waited 12 minutes in line for my food and they said it wouldn't be an additional 6 more minutes. Then they act like that's a short time to wait. Well you know what it's not especially when there's other places that can get you in and out with better food. It's an excusable that customers inside have to wait that long to get food. You need to hire more staff. The problem is is a staffing issue. Another thing your drinks are always off. The diet Dr pepper tastes like metal.

Atmosphere: 2

Food: 2

Service: 1